TV Not Responding To Remote Control – How To Reset A TV Remote Control?

Remote control not working with TV! My TV will not respond or change channels using the TV remote. How do I reset the remote control or troubleshoot the TV remote sensor? I have a Samsung Smart TV and for 1 year the remote never had a problem controlling the TV. I am using the original remote control that came with my TV, not a universal remote. Can I reset the TV or the remote control to solve this issue?

TV Not Responding To Remote Control - How To Reset A TV Remote ControlHow To Reset A TV Remote Control

A remote control that will not respond or control your TV usually means low batteries. Make sure you are pointing the remote at the TV. There also may be something interfering with the signal such as other electronics, certain types of lighting, or something blocking the TV remote sensor.

Fix A TV Not Responding To Remote

1. Change the remote control batteries (AAA or AA batteries) with new high quality batteries.
2. Reset the TV by unplugging the TV power cord from the wall outlet.
3. Wait 5 minutes and plug the TV power cord back into the wall outlet.
4. Check to see if the remote now works with the TV.
If still not working, see below…

TV Remote Control - Change BatteriesChange The Batteries On Your TV Remote

Reset The TV Remote Control

Certain TV remotes can “lock-up” and not respond to your inputs. TV remote controls can be reset by simply removing the batteries. Remove both batteries from your TV remote control to perform a reset. This would be a good time to change the batteries in the remote to be sure it has sufficient power. Once the batteries are removed and replaced, try pointing it at the TV and pressing the power button. Did the TV turn ON? If so the TV remote is fixed. If not, keep reading below…

Reset The Television

Remove power to the TV. Gently pull the power plug from the electrical wall socket that goes to TV. This turns the TV off and will reset any issues that might cause the remote to not work properly. After 5 minutes plug the TV power cord back into the wall outlet. Test to see if you can turn the TV back ON with the TV remote control. If the TV turns ON, the issues is resolved. If the TV remote does not turn the TV back ON, press the small power button on the TV itself to turn it back ON. Try the TV remote again by testing the volume buttons. Does the TV volume change? If not see below…

If this issue just started happening, make sure you installed the batteries in the remote control correctly. Be sure the recently installed batteries are not weak or dead. Always use the same brand and type of batteries to ensure higher performance.

Remote Control For TV - Battery ReplacementRemote Control Battery Replacement Fixes Problem


TV Remote Not Working – How To Fix

Get Remote To Work With TV

1. Ensure the area where you are using the remote to control the TV is free of any objects that could interfere or block the beam when attempting to control the TV.

2. Be sure the remote control is emitting the signal. Use a your mobile phone camera and check the emitter on the front of the remote control. Press a button on the remote to see if you see a red light. If you see the red light, it means the remote control is working. If no red light is seen, the remote has dead batteries or is defective and needs to be replaced.

3. Inspect the television infrared beam receptor (remote sensor on the TV itself) and clean it to be free of dust or possibly a small sticker or other object may be covering it.

4. Ensure the TV software is up to date. On some TVs, older TV software can have an effect on the remote control. If your remote does not work, most TVs have a small controller on the back of the TV that works similar to the TV remote control. Use this to navigate to the menu and update the TV software or firmware to attempt to get the remote working.

5. Temporarily turn off any fluorescent lights or overhead lights near the TV. Certain fluorescent lights or LED bulbs can interfere with the remote control signal and cause it to malfunction.

6. Certain electronic components can cause interference with the remote signal. Turn off any external components near the TV to see if they are causing the remote control “NOT WORKING” issue.


How to Fix Any TV Remote Not Working

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HOW TO RESET YOUR TV REMOTE CONTROL

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If the above steps to fix a remote control not working with your TV did not solve your issue, please leave a comment below with the TV model and type of remote you have and we can assist.

ALLEN VETTER - DIY Repair Assistant
Allen is a Home Maintenance/Appliance Tech and the author/creator of this website. He has 33 years of experience troubleshooting and repairing all types of appliances. Contact here

28 thoughts on “TV Not Responding To Remote Control – How To Reset A TV Remote Control?”

  1. robert mclaughlin

    I have a lg model 42pq10 and the remote control will not do anything (power off/on, channel control, volume). I’ve tried everything I found on the internet, but nothing seems to work. I even purchased a new remote control, but that did not solve my problem. Can you help me solve this problem? If not, if I took the set and remote to Best Buy and utilized the Geek squad, will that be expensive or should I just purchase another tv? Thank you in advance for your response.

  2. Michael Meddings

    I have a Philips 49PUS7101/12 wi-fi connected to home network.
    Overnight, the TV stopped responding to the remote control.
    Replaced batteries and verified that remote control is functioning by aiming it at smartphone camera and seeing IR light.
    Verified that there is nothing obstructing IR sensor on TV
    Did a soft reset (removed power while TV was operating) but problem not solved.
    Installed Philips TV Remote app on my smart phone and I am able to control the TV with full functionality via wi-fi connection through home network.
    It’s as if the TV’s IR sensor has stopped seeing the remote’s IR signal. Any ideas?

    1. Have this same problem, did all of the above. Plugged off TV for 5 minutes too.

      I notice that the led light that is usually on in standby no longer turns on, it may be on randomly though the day for a few minutes but its mostly always off.

      1. I have a Vizio 44″Smartcast tv. The screen is stuck on my movie screen. I also have 2 remotes, one for the movie apps and one entone remote for regular channels. I Would normaly press the input button to change to regular channels. Now none of the remotes work.I’ve tried everything..

  3. My TV model is a JVC RM-C3253.
    Everything is working with nintendo switch, but the remote is not turning on and turning off.
    I tried turning off the TV, but not working.
    First i think remote is not working, so I buy a new one but still not working.

  4. I have a phillips tv model 75pfl5603/f7 and I got a replacement remote from bomax for this tv and all it does is turn the TV on what can I do

  5. Hii I have a skyworth ub7500 series ultra HD 4k 55″ it’s not even a year old and my remote is troubling if I put my TV on and use my remote to turn it on it come on then when I try to change channel or use any bottom it does not work but the light on the remote come. On when I press any button

  6. I have a Toshiba model 32L11OU purchased in 2016. My remote is Rogers. Two weeks ago I fixed the problem using code 1524
    But the same problem again and no codes work now. I tried all the steps above and cannot get sound or picture. Advised by Rogers cable to contact the manufacturer.
    Power button turns Off/ On and ‘Toshiba’ flashes on the screen, then goes black. Please advise.

    1. My hisense 55H9908 remote does everything except turn the TV on. Just started happening. We have to manually turn the TV on with the button on the TV. We took the batteries out, changed them, unplugged the TV, waited. Nothing. Nothing is blocking the sensor. Just will not turn it on.

  7. I bought a brand new Sanyo remote and have new batteries and the light won’t come on my remote or work. I have checked the batteries to make sure they work and they do. What can I do? Is it something with my tv?

  8. HiSense 50″ Smart TV, about 3-4 yrs old. The Hisense remote does not control the tv. Pushing the buttons may get a response but then the channels switch multiple times or the volume increases or decreases dramatically. Tried the remote on another Hisense tv in another room and it works fine on that other tv. This tells me that it is not the remote that is bad but something wrong with the tv.

    1. I just bought a jvc-LT-58EC3502 yesterday. My remote is not working today. I changed the batteries. I unplugged it and left it unplugged for 10 minutes. Still nothing

  9. I have an Element television and remote. It is about a year old now. As of today, the remote stopped responding; except the on and off power button works. It is the only button that works. As suggested I removed the batteries; pressed (and held for 3 seconds) each button. I put in new batteries and tried the remote again. I cannot change the channels; control the volume or number buttons. The on/off button is still the only one that works. Any ideas fro this problem? If I buy a new remote; will that fix it?Thank you!

  10. My remote has worked fine and now it won’t turn off my tv or work with the volume but it will turn on the optimum box and it will flip thru the channels. I have A toshiba and I’ve tried everything

  11. Samsung remote on 79inrempte I accidentally turned on speaker button on remote and in middle of buttons to right of screen button can’t turn off little remote for brand new can’t turn off little speaker button

    1. Brenda Friedlein

      I have a TCL TV I tried all the above steps with the original remote to the TV it will only change it to two stations the rest I just have to keep doing the channel up or the channel down button to get the channel to change

  12. My remote is showing the light but the Samsung smart TV in not responding. I have tried all the above instruction but no change. M using an original remote of that TV. What might be the problem now?

  13. My tv remote not working after installation itself. please help me to resolve the issue.
    Model name: Thomson 43 Oathpro 2000
    It supports both bluetooth and IR.
    Please help me to resolve this .

  14. Our Sony XBR75X940D just stopped responding to the original remote as well as the cable remote programmed to control it. The cable remote works fine on the cable box, and the original remote triggers an IR sensor on a power-saver bar, which leads me to think that both remotes are ok. There’s a chance that dirt/dust may have blocked the tv’s IR sensor, but I do not know how to clean it. I have superficially cleaned the front bottom part of the tv but the issue remains. Any advice on the tv’s IR receiver/sensor will be appreciated. Thanks.

  15. I have a Technika 32F22B FHD/DVD. Remote sensor on TV has worked intermittently, but now seems to have failed after reset with remote not responding. Have 2 remotes, both tested with phone camera and working. So the sensor side seems to be the problem. Can you confirm or help with recovery?

  16. We Have an older 46″ Toshiba widescreen model 46XV540U (2008). It just quit responding to the remote.
    It used to respond to the Toshiba remote AND the Xfinity remote. Now it dot respond to either one.
    Did all the steps above, to no avail. Bought a new LG 55″ OLED TV, and moved the Toshiba to the living room. Now everything has to be done manually.
    It would be nice to have the remote work again.

  17. Shannon Kay Ubben

    I have a Zenith 3-Device Big Button Universal Remote zb310 and sanyo TV. The remote worked one day but now doing nothing, tried everything you suggested, nothing working. The remote batteries were good but I changed them anyways, it will not turn on or off, no volume button working, no channel up or down not working

  18. My remote is not working.
    I went through a troubleshooting I pressed every button held it for 3 seconds.
    Then I tried to turn the TV off with the power button it won’t do anything.
    I don’t know what to do, I have a Emerson TV LED HD ITV and I have a GE universal remote.

  19. JVC : LT-39C460
    REMOTE : RM-C3230

    Good day.
    Remote stopped working one day , i have manually reset the tv but now it is in the installation process and the manual buttons on the tv do not work for this setup . I have opened the remote and cleaned it , replaced the batteries , tried the steps above and still no luck . is there anyway to re-sync the control to the tv to the tv ?

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