Kenmore Refrigerator Error Codes







Is your Kenmore refrigerator bottom-freezer model displaying an error code? If your Kenmore refrigerator is showing a fault code, we can help. New style Kenmore Elite refrigerators have built in diagnostic systems. If your refrigerator finds, sees, or detects a fault or error in the system, it will show an error or fault code. The error code will display where the usual numbers are on the display screen. When an error code is displayed, your Kenmore refrigerator is telling you a specific fault.

There are many different model numbers of Kenmore refrigerators (side-by-side, bottom-freezers, french doors) with digital displays so when you see an error code write down what is flashing or displaying. Don’t pull the power from the fridge if it shows an error code. If you pull the power plug it will erase the fault code. NOTE: Most of the error codes below are for Kenmore 795 models.

Kenmore refrigerator error codesKenmore refrigerator error codes

The error codes below can help you to troubleshoot a fault with your Kenmore bottom-freezer refrigerator and fix it yourself.











Kenmore Refrigerator Error Code = er 1F or er If
Error Condition = Main control board lost a feedback signal from the icing fan motor for over 114 seconds
Repair or Check = Fan – located in the rear of the freezer section and supplies cold air for the compartment where the ice maker is located
Parts Needed = The error code can be cleared by removing power from the refrigerator for 5 minutes, then plugging it back in. The code will be cleared, but can come back if the icing fan does not start to run. If the error continues to come back after the power has been reset. There may be ice formed around the fan housing preventing the fan from running. The fan cover can be removed. You can unplug the unit for 24 hours and leave the doors open. This will allow any ice build up to melt and return the unit to proper operation.

Kenmore Refrigerator Error Code = Er FF
Error Condition = Evaporator fan failed
Repair or Check = Fan motor, control board – wiring harness
Parts Needed = Evaporator fan motor – Power control board – Wiring harness

Kenmore Refrigerator Error Code = Er FS
Error Condition = Freezer sensor error
Repair or Check = Sensor – wiring – connector problems
Parts Needed = Thermistor (temp sensor) – Wiring harness – Power control board

Kenmore Refrigerator Error Code = Er rS
Error Condition = Refrigerator sensor error
Repair or Check = Sensor – wiring – connectors
Parts Needed = Thermistor (temp sensor) – Wiring harness – Main power control board

Kenmore Refrigerator Error Code = F dS
Error Condition = Freezer defrost sensor
Repair or Check = Sensor short – wiring problem
Parts Needed = Controller assembly is a component that has the defrost thermistor (temp sensor) and fuse for the defrost system

Kenmore Refrigerator Error Code = r dS
Error Condition = Refrigerator defrost sensor
Repair or Check = Sensor short – wiring problem
Parts Needed = Controller assembly is a component that has the defrost thermistor (temp sensor) and fuse for the defrost system

KENMORE REFRIGERATOR REPLACEMENT PARTSWhen the error code tells you which part on your Kenmore Refrigerator has failed,
here are Kenmore Refrigerator Replacement Parts for less.
SearsPartsDirect also has thousands of fridge parts in stock.











Kenmore Refrigerator Error Code = Er HS
Error Condition = Humidity sensor
Repair or Check = Sensor short – wiring problem
Parts Needed = Humidity sensor

Kenmore Refrigerator Error Code = Er IS
Error Condition = Ice maker sensor
Repair or Check = Sensor short – wiring problem
Parts Needed = Complete Ice maker assembly

Kenmore Refrigerator Error Code = Er SS
Error Condition = Pantry sensor
Repair or Check = The pantry is the deli drawer. Short in sensor or wiring problem.
Parts Needed = Pantry temperature sensor

Kenmore Refrigerator Error Code = Er rt
Error Condition = Room temperature sensor
Repair or Check = Short in sensor or wiring problem
Parts Needed = Room temperature sensor

Kenmore Refrigerator Error Code = Er It
Error Condition = System error inside ice maker
Repair or Check = Self-test ice maker routine
Parts Needed = ice maker assembly

Kenmore Refrigerator Error Code = Er gF
Error Condition = Flow meter error code
Repair or Check = Water pressure – flow of water
Parts Needed = Flow meter











Kenmore Refrigerator Error Code = F dH
Error Condition = Sensor did not get over 40F in defrost
Repair or Check = Faulty fuse – heater – control board
Parts Needed = Controller assembly – defrost heater – relay on control board

Kenmore Refrigerator Error Code = r dH
Error Condition = Sensor did not get over 40F
Repair or Check = Faulty fuse – heater – control board
Parts Needed = Controller assembly – defrost heater – relay on control board

Kenmore Refrigerator Error Code = Er 1F
Error Condition = The fan for the ice compartment failed
Repair or Check = Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed
Parts Needed = Ice fan motor – Wiring harness – Power control board

Kenmore Refrigerator Error Code = Er IF
Error Condition = The fan for the ice compartment failed
Repair or Check = Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed
Parts Needed = Ice fan motor – Wiring harness – Power control board

Kenmore Refrigerator Error Code = Er CF
Error Condition = Condenser fan motor is defective
Repair or Check = Condenser fan motor – wiring – control board
Parts Needed = Condenser fan motor – Power control board – Wiring harness

Kenmore Refrigerator Error Code = Er CO
Error Condition = Communication error
Repair or Check = Communication error between main board and display board
Parts Needed = Display control board – Power control board – Wiring harness

kenmore refrigerator display panel and dispenserKenmore refrigerator display panel and dispenser

Do you know of any other Kenmore refrigerator error codes we have not mentioned or are you having trouble with your Kenmore fridge? Please leave a question or comment below and we can assist.



More "Do It Yourself" Tips, Tricks, Ideas, Repair:















{ 52 comments… read them below or add one }

1 Carolyn May 25, 2017 at 3:11 am

We have a Kenmore Elite side-by-side refrigerator Model # 795.5107 795.5108 It is displaying Er dH What does this mean?

Reply

2 John May 9, 2017 at 12:27 am

I’m getting a code Er Co on my Kenmore Elite(795.77244600). The code chart indicates the problem is either the display board, control board or wiring harness. The fridge comes on normally for about 3 minutes. In that time I am able to see/use all buttons on the front display. I’m thinking these results would indicate the display board & harness are good leaving me thinking the control board needs to be replaced. Can anyone help verify my thoughts?

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3 Sandy May 8, 2017 at 11:48 am

I own a Kenmore Elite bottom freezer refrigerator model number 795.74013411 that’s less than three years old. I have again the error code er rf. It also happened last May! What a waste of food! Is this model a lemon? Last year they replaced the control board as well as something else. It starts by making a loud grinding noise almost like a distant lawn mower running.

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4 Mark March 15, 2017 at 2:22 am

I have a Kenmore Elite bottom freezer 795.71033.010.
I recently started getting the Er rF error code which may have something with the freezer evaporator fan.
I would like to check and see if there is any frost buildup but I can’t find a way to access it.
The back panel in their freezer compartment has no screws or obvious tabs to push in order to remove it. Can anyone help?

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5 raymond smart March 10, 2017 at 2:28 pm

what does sy ef indicate?

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6 John November 12, 2016 at 7:16 pm

I have a Kenmore Bottom Freezer # 795.7130, less than 3 years old. No error codes. I haven’t been in the house for a few months, but it is not cooling. No cold air in the refrigerator, some cool air in freezer, but water is not freezing.

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7 Stacy October 20, 2016 at 3:29 pm

My Kenmore Elite Bottom Freezer Refrigerator Model 795.7209 is showing an error code of ErrF on the display panel.
The fridge is not cooling but freezer is freezing.

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8 Rebecca Bastian January 31, 2017 at 2:53 am

What was the issue with your fridge? I have the same er rf code and sears has been out 2 times “trying” different parts. First the defrost sensor, then the refrigerator fan still getting the code. Any suggestions? Thanks

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9 Robyn Coffey October 11, 2016 at 11:47 am

Have constant error code of 88 88 but now showing 2222.

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10 Lois Shanahan September 10, 2016 at 2:16 pm

My Kenmore elite grab N go refrigerator keeps getting a layer of ice under the pantry drawer with ice/frost build up at the back behind. What is the problem? Been happening almost since we purchased it in 2014. We take care of removing the build up only to have it return In a week or two.

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DIY Project Help Tips 11 DIY Project Help Tips September 10, 2016 at 9:50 pm

Lois Shanahan,
Possible defrost issue may be the problem.
The layer of ice takes about a week to build up under the pantry drawer?
Is there any water leaking down in that area by chance?
Do you have the temp setting set to COLDEST?
-RR

Reply

12 Lois Shanahan September 11, 2016 at 12:31 am

No apparent leak, but a lot of frost builds up. We do have it set at the coldest setting.

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13 Lois Shanahan September 12, 2016 at 7:28 pm

I do have it set on the coldest.
No obvious dripping inside, just tons of frost on the back inside above the pantry drawer and solid layer of ice under it.
Keeps building up after being removed.

Reply

14 MM August 31, 2016 at 12:08 am

My Kenmore Elite 795.74029.411 is showing an error code of Er rF. I unplugged and plugged back in, and the code does not reappear for a while (maybe 15 minutes). The Fridge was not cooling down before, or during, or after i rebooted the fridge. However the freezer was staying cold. There is a fan behind the air filter. I was able to flick it with a pencil and it turned freely. There was a build up of ice around the duct that feeds the meat tray. But that looks passive. I have emptied the fridge to defrost. I will retry in a a few hours. IF defrosting fails to fix, what do you suggest next?

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DIY Project Help Tips 15 DIY Project Help Tips August 31, 2016 at 4:32 pm

MM,
If after defrosting your Kenmore Elite Refrigerator, it still displays the Er rF error code, test the fan motor. This can be done at the control board or at the motor itself.
-RR

Reply

16 DJ November 30, 2016 at 5:21 pm

I have the exact same problem with error code of Er rF on my Kenmore Elite 795.74029.411.
Can you tell me what eventually fixed your issue MM?
I have just unplugged it and will wait until it defrosts for several hours to see if it was just ice build up around the fan.

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17 Linda June 26, 2016 at 1:16 am

Due to error code r dh, we ordered dispenser control board part EBR 78988402 for Kenmore Elite bottom freezer refrigerator Model 795.74023.410. Now we need instructions how to replace the old board with the new one.

Reply

DIY Project Help Tips 18 DIY Project Help Tips June 27, 2016 at 1:09 pm

Linda,
Unplug the refrigerator.
Wait 30 minutes in case board is holding any power.
Unscrew panel where board is located, screws should be located at back of dispenser housing.
Take dispenser display off.
Board should be visible.
Pull the wire harnesses off the old board one at a time and connect to new board.
Unscrew old board.
Screw in new board.
Check connections to be sure they are secure.
Put dispenser display back on and reassemble.
Test fridge.

Here is a replace fridge dispenser board tutorial to assist you.
(may not be your exact fridge but will show you how it is done, if you need more detailed help, let us know)
-RR

Reply

19 Michelle August 16, 2016 at 6:42 pm

Linda did that solve your problem??? My 8 month old refrigerator is showing r dH also is why I am inquiring.

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20 mary June 8, 2016 at 1:08 pm

What does the DF error code mean on a 31 cubic foot Kenmore elite refrigerator?

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DIY Project Help Tips 21 DIY Project Help Tips June 9, 2016 at 1:42 am

Mary,
Are you sure the error code is DF and not DS, DH, or GF?
The DF error code for Kenmore is not in the database for Kenmore error codes.
Please advise.
-RR

Reply

22 Sarah Allendorf May 30, 2016 at 10:53 pm

I have a 3 year old Kenmore Elite French door refrigerator, part 975720-53110. It has had problems since 12/29/2015. Initial problem was no ice, then freezer slowly failed, followed by fridge compartment. Sears Repair has been over a number of times, has replaced freezer evaporator, condenser, the step valve, compressor, the freezer grill assembly (this was a service recall), and most recently the defrost assembly. Of course this has occurred over a painful series of appointments. The most recent service, replacing the defrost assembly (ok, this is a wiring harness with two thermocouples) just happened, and was ordered by a technician who spent time on the phone with his tech support and checking voltages on the circuit board. I was puzzled about this decision because at this point the fridge gives the dreaded ER FF on the front…so why replace the defrost assembly? Technician wasn’t interested in explaining anything to me. As predicted, replacing that part hasn’t changed anything. Current status is same as when the last diagnostic happened: Fridge is good, runs about 35-38 F. Freezer hangs around 20F (it eventually makes ice but that’s all it’s good for). The air blowing into the ice maker is around 10F. I’ve unplugged and replugged it in. Do I call Sears again, and push them to replace the circuit board? Is this something I can get local help with?

Are there any other reasons for the ER FF?

Because most of the repairs involved the sealed refrigerant system, i haven’t paid for anything until the last visit – the defrost sensor. And I am determined to not just pitch this fridge and buy a new one! But, now I am having to pay bills, and I don’t want to pay Sears’ rate…particularly when it appears they are grasping at straws…

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DIY Project Help Tips 23 DIY Project Help Tips June 1, 2016 at 10:37 pm

Sarah Allendorf,
Kenmore error code Er FF indicates a problem with the evaporator fan motor but it can also be with the main control board.
When the power cord is disconnected for 30 seconds and then reconnected, it resets the board.
Sometimes this procedure corrects the problem and sometimes it does, for only a short period of time.
Usually in this case, the main board will need to be replaced.
-RR

Reply

24 Sandy May 29, 2016 at 2:52 pm

What does error code Er nd mean. I get that plus Er rf. We have kenmore Elite french door bottom freezer model 7957401

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DIY Project Help Tips 25 DIY Project Help Tips June 1, 2016 at 11:00 pm

Sandy,
The error code er rf indicates a problem with the freezer evaporator fan.
You will need an ohm/volt meter for this.
If the fan motor is testing okay, then the problem is most likely in the control board.
-RR

Reply

26 George despres April 27, 2016 at 5:23 am

Kenmore side by side bottom freezer error code ER FF. Please help!

Reply

DIY Project Help Tips 27 DIY Project Help Tips April 27, 2016 at 11:40 pm

George despres,
Kenmore refrigerator error code ER FF (er ff) means a problem with the evaporator fan motor.
This can also be an issue with the main control board.
Disconnect power for 30 seconds and then reconnect, it may reset the board.
Usually the main board will need to be replaced but check the fan first.
Determine if the fan is running.
If the fan is not running then replace the fan.
If the fan motor is running then the main board will need to be replaced.
The main board is located behind the unit.
-RR

Reply

28 Tom March 24, 2016 at 7:10 pm

Kenmore Elite Refrigerator.
Got the Er rf error code.
Opened inside lower back freezer panel, Unplugged 2 fans (1 fan to the ice maker, 1 blow air inside the freezer) and the freezer sensor.
And here are the fun parts:
If I plugged in the 2 fans back and left the freezer sensor unplugged, both fans worked then the Er rs (freezer sensor appeared after 3-4 hours?
If I plugged in the 2 fans and the freezer senor, the whole refrig seemed to stop reset, then only the fan blow air to the ice maker worked. The fan that blows air inside the freezer did not work and the code Er rf reappear in few hours.
So the issue is not the fans. Don’t know if it is the freezer sensor or the board?
Help

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DIY Project Help Tips 29 DIY Project Help Tips March 24, 2016 at 8:14 pm

Tom,
Sounds as if the Main PCB board is malfunctioning. From what you have described, this is most likely the issue. What is the model number of your Kenmore Elite refrigerator?
-RR

Reply

30 Kathy June 9, 2016 at 12:55 pm

I have a Kenmore Elite Refrigerator 795.72092.310 was giving an ER rF code. A Sears technician said we needed a new control board, so we replaced it and we’re still getting that code.

Reply

DIY Project Help Tips 31 DIY Project Help Tips June 9, 2016 at 9:32 pm

Kathy,
Kenmore Elite Refrigerator ER rF code means issue with fan in the fridge.
Pull the rear venting off inside the unit (after removing almost all of the shelving).
See if you find any ice on top of the coil or the bottom of the fan shroud.
The ice in the fan shroud (if present) may stop the fan from running and this is the cause of the error.
Clear the ice out and reassemble everything.
Test unit.
If fan is bad or faulty, replace the fan.
You can buy a fan for around 20 dollars online.
-RR

32 Jack March 6, 2016 at 7:09 pm

I am getting code: R dH. How do I find and check the fuse?

Reply

33 Mike January 9, 2016 at 6:14 pm

I have Kenmore model #795.7757360 and I get error er 1f and I checked the icing fan and there is no ice on or around it. I did notice that the fan does not stay on if is continually turning on and off for different intervals. There is no set pattern or time that it is on for or off but it is fairly consistent on and off. Should this fan be on and off like this or should it be a constant on? If it should be constant on then what controls it or will replacing the fan take care of the issue?

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DIY Project Help Tips 34 DIY Project Help Tips January 11, 2016 at 10:44 pm

Mike,
It should only be on intermittently.

The Kenmore refrigerator error code er if means that the main control board lost a feedback signal from the icing fan motor for over 2 minutes.
-This fan is located in the rear of the freezer section, on the left side of the fan cover.
-The fan supplies cold air for the compartment where the ice maker is located.
-The error code may be cleared by disconnecting power to the refrigerator for about 3 minutes, then plugging the unit back in.
-The code will be cleared, but may come back if the icing fan does not start running.
-If the error continues to come back after the power has been reset.
-There may be ice formed around the fan housing preventing the fan from running.
-The fan cover can be removed, but is time consuming and difficult.
-You can unplug the unit for 24 hours and leave the doors open.
-This will allow any ice build-up to melt and return the unit to proper operation.

-RR

Reply

35 Chris January 8, 2016 at 11:57 pm

Kenmore Elite – Model Number 795.77053.117

Sears guy said that the motherboard was not a major component part and NOT covered. His illustration was that the motherboard was the brain and the condenser was the heart, therefore the motherboard isn’t covered. I told him bad example since I don’t know too many people that can operate without a brain (even though it seems like many people do these days!). At the end of the story…they didn’t cover it.

I even went to the local store where I purchased it and they said the District Manager would give me a call to discuss. That was three weeks ago. I called again yesterday and they said I would have a call by the end of the day (that came and went) from the District Manager.

I intentionally went to Sears when we purchased this refrigerator (along with dishwasher, microwave and oven at the same time). Let’s just say that my experience with Sears has been the exact opposite of what I thought I was going to get. Needless to say, I am FOREVER done buying anything from Sears and I will tell anyone that will listen about my experience.

Reply

36 Chris January 8, 2016 at 11:33 pm

So here is the history…

Fridge and freezer both went out simultaneously. Called Sears and had service person come out and diagnose that it was the mother board based on the green light (that is part of the motherboard) blinking 7 times (he showed my in his manual that it was an indicator the motherboard went out). Motherboard was replaced and it started working for about two weeks and has completely gone out again. This time the green light is blinking 6 times. Sears is coming back out in 6 days to “re diagnose” the fridge.

This fridge is only two years old and Sears is saying that it is not covered under warranty but in the owners manual, there is 5 year coverage for major component parts. Just trying to find out if this is a lemon or just a piece of junk and stop wasting time, food and money on a bad piece of equipment.

Reply

DIY Project Help Tips 37 DIY Project Help Tips January 8, 2016 at 11:47 pm

Chris,
What is the model number of your Kenmore Elite refrigerator? We can research this further with the exact model number… Anyway, did the tech replace the motherboard under warranty? Whatever the situation, if the manual says 5 years, you SHOULD be covered. Tell them they sold you a BIG LEMON and you want it fixed under warranty. Call the BBB if they do not comply. First, you must read the fine print to be sure that electronics are covered in the 5 yr warranty. If you give us the model number, we will research further.
-RR

Reply

38 Herb January 8, 2016 at 10:44 pm

Thanks for the help.

Reply

39 cchris January 8, 2016 at 5:44 pm

The computer in the back of my Kenmore Elite is blinking a green light 6 times. Any ideas of what this means? I used to blink 7 times which said that the computer board was bad. Replaced it, not it is blinking 6 times.

Reply

DIY Project Help Tips 40 DIY Project Help Tips January 8, 2016 at 9:12 pm

cchris,
Are you having issues with a dishwasher or a refrigerator? The blinking lights are mostly used on Kenmore dishwashers.
-RR

Reply

41 Chris January 8, 2016 at 9:18 pm

This is on the refrigerator, in the back after I remove the panel for the motherboard.

Reply

DIY Project Help Tips 42 DIY Project Help Tips January 8, 2016 at 10:31 pm

Chris,
Is the control panel locked up? Everything working besides the lights flashing on the rear main control board? It is flashing 4 or 5 times? What color is the light? You are talking about the MAIN MOTHERBOARD on the very back of the fridge, correct?
-RR

43 Herb January 7, 2016 at 4:53 am

I am getting an error code “Er dH” on my Kenmore Elite Refrigerator 795-71323. What does this indicate?

Reply

DIY Project Help Tips 44 DIY Project Help Tips January 8, 2016 at 10:41 pm

Herb,
Error code “Er dH” for a Kenmore Elite Refrigerator 795-71323 means a bad defrost heater. Check the board before ordering a heater as any part that needs to be replaced should be confirmed. To get to the defrost heater first unplug the refrigerator, remove all the baskets and the bin, open the drawer all the way and use a small flat head screwdriver and slide between the left gear and the rail to unclip it. Remove the front freezer panel and pull the panel off. You will see the evaporator coils and underneath the coils is the location of the defrost heater. Pull the defrost heater off the coils without damaging anything. Remove and replace.
-RR

Reply

45 Lisa November 27, 2015 at 2:47 pm

I have error code S5 showing on my new Kenwood fridge freezer what does this mean? This is the first time it has been switched on.

Reply

DIY Project Help Tips 46 DIY Project Help Tips December 1, 2015 at 9:18 pm

Lisa,
Do you mean Kenmore refrigerator? Can you give us the model number of your fridge? Are you sure the error code is S5?
-RR

Reply

47 Carl Anvil Sr. October 14, 2015 at 4:32 am

I have a Elite Kenmore Refrigerator Model 795.72183.211 I’ve replaced the filter and the fan motor evaporator still getting error code Er rF on the display also replaced the control board still getting error code every 3 hrs. Need help correcting the problem.

Reply

DIY Project Help Tips 48 DIY Project Help Tips October 14, 2015 at 7:42 pm

Carl,
If you have replaced the fan and control board, the next part that could cause this error code Er rF could be a bad wire harness or connection. Have you gone through and traced all wiring? Check for anything loose or damaged. If all wiring is in good condition and connected securely, you may have a faulty control board. Even though it is new it may have an issue. Check wiring and then if you have exhausted all troubleshooting, see if you can get a new replacement board.
-RR

Reply

49 gaston smith September 7, 2015 at 4:56 pm

I am getting an error code Er rF on my Kenmore Refrigerator. What do these error codes indicate?

Reply

DIY Project Help Tips 50 DIY Project Help Tips September 8, 2015 at 8:57 pm

Gaston,
Kenmore refrigerator error codes Er rF indicates a problem with the freezer evaporator fan. You will need an ohm/volt meter to test it. If the fan motor is testing good, then the problem is most likely in the control board.
-RR

Reply

51 Chris January 8, 2016 at 10:42 pm

I have already replaced the mother board. Neither the fridge nor freezer are cooling. Green light on mother board blinks 6 times.

Reply

DIY Project Help Tips 52 DIY Project Help Tips January 8, 2016 at 11:02 pm

Chris,
So, the motherboard that you just replaced is blinking? Why did you replace it in the first place??? No cooling in the fridge? Was the earlier problem the same as the one you are experiencing now? Meaning the board may not have been the issue in the first place? What was the old motherboard doing? Was it also blinking? We are asking so we can find the root cause… Please give detailed description.
-RR

Reply

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