What Does the UE Code Indicate on an LG Washing Machine? Experiencing a UE error code on your LG top load washing machine? This error typically signals an issue with load balancing, tub positioning, or the machine not being level. Here’s what the UE error message means on your LG washer.
LG Top Load Washing Machine UE Error Code
Oversized clothing loads, overstuffing with blankets or towels, uneven distribution of wash loads, a misaligned tub, and an unlevel washer can lead to the UE error in washing machines. This error, indicated by the codes “uE” or “UE”, signals an unbalanced load.
To fix the UE error, simply redistribute the clothes within the washer or ensure the machine is level. When an LG washing machine detects an imbalance, it displays “uE” and attempts to auto-correct up to three times. If unsuccessful, it will continue to show the UE error, signaling the need for manual adjustment to resolve the load imbalance.
UE Error Code in LG Top Load Washers
The UE error code on LG top load washers typically arises due to three main issues: incorrect tub position, an unlevel washer, and uneven distribution of clothing weight.
Correct Tub Position and Washer Leveling
- Ensure the wash tub is properly aligned. Open the lid of your washer and inspect the interior.
- Examine the plastic guard. It should not appear more prominent on one side compared to the other. Adjust as needed to maintain balance.
LG washer UE error code – TUB POSITION FIX
If one side of the washing machine tub appears lower than the other, adjust it by raising the lower side. This adjustment involves manipulating the leveling feet located at the bottom of the machine. To elevate the washer, turn the leveling foot clockwise; to lower it, turn counterclockwise.
LG washer UE error code fix – level the washers feet on the bottom of the washer
Unevenly Distributed Clothing in Washer
Ensure that the clothes are evenly distributed within the washer drum. An imbalance where clothes are concentrated on one side can trigger a uE or UE error code.
LG Washer – Top Load Balancing & UE Error
Prevent the UE Error Code
For Small Wash Loads
- Include additional small items to balance the load better.
- Opt for a lower spin speed setting, or select the ‘no spin’ option for small loads.
For Mixed Fabric Loads
- Group similar fabric types together in the wash.
- Combine like items, such as washing all shirts together or all towels together.
For Various Types of Wash Loads
- Use the ‘bulky’ or ‘large’ cycle settings for washing items like rugs, towels, sheets, blankets, or pillows.
- Lower the spin speed, choosing either a low setting or no spin.
- For large items, manually rearrange the items in the drum to help prevent the UE error code.
Experiencing a UE error code on your LG top load washing machine? This error, commonly associated with the machine’s Smart Balance feature, can occur even when the washer is empty. LG has addressed this issue in newer models with a crucial software update.
If you’re facing problems or have any questions about the UE error code, please leave your queries in the comments section below. We’re here to help you resolve your issues promptly.



how do I go about accessing the areas where the nuts are too tight them myself
My LG washer regularly (5-8 times per week) gets the UE error code and when I go to fix it, the wash tub is completely full of water and the wash cycle has only run for maybe 5-10 mins. It’s rarely on the spin cycle when the error occurs. Is there a way to fix this?
My front load LG washer is showing ue code. It won’t finish the final spin cycle. Please help asap.
LG does not care but Im going to convince Lowe’s that they should not be selling these washers. I’m keeping a warranty on mine and calling Lowes every time it shows a UE so they can document what a sorry washing machine this is. Going to buy a Maytag and never buy another LG product as long as I live.
Same problem with LG top load washer.
Get uE code on half or more of the loads.
Had a long chat with LG customer service and got no help whatsoever.
This was the solution to my UE error on my LG top load washer (WT 5101HW):
I had the same UE error come up on my 7-year-old LG topload washer two weeks ago. To make a long story short, the main rotor mounting nut securing the rotor assembly underneath the washing machine was very loose. The rotor assembly that is held in place by that nut was about an inch lower than it is suppose to be. After this nut was tightened up with a ratchet, the UE error was gone and now the washer performs without any problems.
Also, the main nut that secures the washer washplate in the tub was loose, and I tightened this up with a ratchet also (If you remove the washplate, there will be a lot of slimy mildew looking material under it. I cleaned this off and now the chronic mildew smell in my washer is gone).
Now the washer goes through the entire wash cycle normally.
Hope this is helpful to someone out there!
The sound signal on my LG top loading washer is not activated when the power button is pushed or when the wash is finished. How can I fix it?
My model is WT5170HV
Making it worse, the serviceman who took care of an issue early on wrote the wrong model number on my paperwork.
Imagine how hard it was for me to get the right model number.
I am SO SICK of the UE error.
I have disabilities and having to get up and down to the washer is a HUGE issue for me.
So we are just ignored.
There should be a way to update our firmware.
If it were available I would use my own smart phone to fix it myself.
I don’t have many hundreds of dollars to fix this.
It was supposed to super clean my clothing without wrecking it, and there should have been very few issues as it is all sensors and control board to manage it all, even load size etc.
Less loads because mine is a huge drum size.
I am begging someone at LG to address this.
I had no idea, I thought it was my fault.
I bought the super extended warranty but it expired in January.
Had I known it was a common issue I would have called in repair well before the warranty was up!
I would have asked them to look at it before now.
It won’t run a load through AT ALL now.
I can’t even hire someone to help me because nobody is allowed to sell parts to me because I am not an authorized dealer?
I live in Southern Ontario in Canada.
LG please restore my faith in your brand.
How do I get the update for my lg washer top load?
I am so tired of almost every load displaying a UE. Error code even though floor and machine is balanced. This company should take care of this issue. The next machine I purchase will not be from this company of the issue does not get resolved. I shouldn’t have to pay a repair man for issues that are common for this type washer. I paid enough for the set as it is