What Does the UE Code Indicate on an LG Washing Machine? Experiencing a UE error code on your LG top load washing machine? This error typically signals an issue with load balancing, tub positioning, or the machine not being level. Here’s what the UE error message means on your LG washer.
LG Top Load Washing Machine UE Error Code
Oversized clothing loads, overstuffing with blankets or towels, uneven distribution of wash loads, a misaligned tub, and an unlevel washer can lead to the UE error in washing machines. This error, indicated by the codes “uE” or “UE”, signals an unbalanced load.
To fix the UE error, simply redistribute the clothes within the washer or ensure the machine is level. When an LG washing machine detects an imbalance, it displays “uE” and attempts to auto-correct up to three times. If unsuccessful, it will continue to show the UE error, signaling the need for manual adjustment to resolve the load imbalance.
UE Error Code in LG Top Load Washers
The UE error code on LG top load washers typically arises due to three main issues: incorrect tub position, an unlevel washer, and uneven distribution of clothing weight.
Correct Tub Position and Washer Leveling
- Ensure the wash tub is properly aligned. Open the lid of your washer and inspect the interior.
- Examine the plastic guard. It should not appear more prominent on one side compared to the other. Adjust as needed to maintain balance.
LG washer UE error code – TUB POSITION FIX
If one side of the washing machine tub appears lower than the other, adjust it by raising the lower side. This adjustment involves manipulating the leveling feet located at the bottom of the machine. To elevate the washer, turn the leveling foot clockwise; to lower it, turn counterclockwise.
LG washer UE error code fix – level the washers feet on the bottom of the washer
Unevenly Distributed Clothing in Washer
Ensure that the clothes are evenly distributed within the washer drum. An imbalance where clothes are concentrated on one side can trigger a uE or UE error code.
LG Washer – Top Load Balancing & UE Error
Prevent the UE Error Code
For Small Wash Loads
- Include additional small items to balance the load better.
- Opt for a lower spin speed setting, or select the ‘no spin’ option for small loads.
For Mixed Fabric Loads
- Group similar fabric types together in the wash.
- Combine like items, such as washing all shirts together or all towels together.
For Various Types of Wash Loads
- Use the ‘bulky’ or ‘large’ cycle settings for washing items like rugs, towels, sheets, blankets, or pillows.
- Lower the spin speed, choosing either a low setting or no spin.
- For large items, manually rearrange the items in the drum to help prevent the UE error code.
Experiencing a UE error code on your LG top load washing machine? This error, commonly associated with the machine’s Smart Balance feature, can occur even when the washer is empty. LG has addressed this issue in newer models with a crucial software update.
If you’re facing problems or have any questions about the UE error code, please leave your queries in the comments section below. We’re here to help you resolve your issues promptly.



We have a top load LG inverter direct drive washer that continues to show the UE code. We have done everything from level to readjusting clothes and resetting the machine but it will still show UE and stops at the rinse cycle. I believe we need to upgrade the software for the washer. How is that done?
Thanks for your post! It’s still helping people with this problem 2 years later. Here’s my story.
I have a LG WT1101CW top load washer. 2 months after the 5 year extended warranty ended my washer started going into an endless spin. It would wash, rinse, drain just fine but then it would spin forever. It never gave an uE code. The machine was level and I always balance the clothes. Sometimes I would stop it in order to finish the cycle. A few times when it finished it would show a UE code. I searched the internet and I called LG. I didn’t think it was the shocks so I ordered a main control panel. The part arrived broken so I returned that (another story) and started searching the internet again. I found this post. I read it to my handy husband and he said “that makes sense lets try it!”. We tipped the washer up, the main rotor nut was tight so then we tried the nut in the tub – it was loose, not a lot but it was loose. We also cleaned out all the nasty gunk under the cap. It’s hard to believe that was the problem but I’ve done about 8 different loads of laundry now and everything is working fine. I can’t thank you enough for your post!!!! Where would we be without people posting things on the internet? Thanks again.
All,
Sharing the same issue. Same results from LG. Tried the repair by popping off the cap at the base of the drum and it was tight. Lifted the washer to check the nut underneath and it was also tight. We bought this unit in late 2013 and have fought the problem ever since getting feedback from LG that it is the way we load the machine or I don’t have it leveled. Both responses are complete BS. Perfectly leveled with no clothes in the drum and I still get the UE code when running the Rinse/Spin cycle as instructed by LG. 2 years after warranty and they finally agree that it is not working properly.
$125 for a technician to come out and will then get an estimate for parts and labor. If that estimate is over $100 I am going to buy my wife a new machine.
As for the comment provided in this thread:
If you need a new RELIABLE WASHER:
CONSUMER REPORTS rates the MAYTAG MAXIMA MHW6000XW one of the best.
See the washer here… MAYTAG MAXIMA MHW6000XW
Consumers Reports is the main reason I have this washer in the first place. Back in 2013 this machine was a highly rated piece of equipment on their sight. So no thanks, I will use another resource for feedback!
After loading my clothes and beginning the cycle, the self balancing feature actually moves the clothes out of balance. Soon after the wash cycle begins, I get the off balance alert. Can I disable the self balancing feature since it is causing more harm than good?
Have an lg top loader. Dealing with the UE code..i have changed the shocks and still getting the code. What do i need to do.