If you are having trouble with your top or front loading washing machine not filling with water, here are some quick fix tips. This guide will show you what to do if your washing machine will not fill with HOT or COLD water. Both of these issues can be fixed by doing a few simple checks.
The main causes your washing machine is not filling with water MAY BE:
1. One of the water valves (hot or cold) supplying the washer with water has been turned off or closed.
2. Your washer has a shutoff valve on the back that may be in the closed position.
3. There may be a water filter on your washer that is clogged and tells the washer computer (control board) to not allow water to enter.
4. A hose or water connector on the back or inside the washer is defective or clogged.
5. The water to your home has been turned off temporarily (the city may be doing work outside and did not notify you).
If the washer is brand new…
Check the back of it to be sure there is not a shutoff valve in the closed position near the water hose connection.
Many of the newer front load HE machines have a shutoff valve and sometimes during shipping it is put into the closed position.
So your problem with your washing machine not filling with water may be as simple as just turning the valve to open.
Your washing machine may have a shutoff valve in the
water connection assembly, make sure it is not closed.
If the washer is not new and is suddenly NOT filling with water…
Your NEWER washer may have a water filter installed.
If so it may be clogged and telling the computer to not allow water to enter.
If your washer has a special filter, clean or replace it and test the washer for water flow.
If there is no filter on your washer then you will need to take further steps to find the problem.
Check to be sure the water supply valves that supply
water to your washer are not closed or off.
To determine if a valve may be shut…
Unplug the washer and slide it out from the wall to leave space to access the water valves.
Locate the 2 water valves (one is for hot water and one is for cold water).
If both water valves are open (hot and cold) then there is a problem in the washer or the water supply hoses.
Check to be sure that somehow the washer water valve has not been shut (may or may not be something on your washer but if so it is located on back of washer).
If you assume water is going to the washer and ALL valves are open, go to the next step below.
The HOT and COLD water lines will connect to the back
of your washer similar to the picture above.
To determine if water is being supplied to your washer…
Turn off the 2 water valves and remove the hoses from the back of the washer (not the wall).
Hold the ends of both hoses pointing into an empty bucket and open the valves.
If water flows then you know the hoses and valves are not clogged or defective. (This procedure will verify water flow to the washer and you can rule out a problem with the hoses or valves located on the wall)
While you have the water hoses disconnected, look into the hose connections on the back of the washer.
Make sure that there is nothing clogging the screen or in the hose connection.
If there is anything clogging the screen or blocking the connection, remove it and reinstall the hoses and test washer.
Some other tips and suggestions…
On most washers, if water flow is going to the machine but the machine will not fill with water, you probably have a bad water valve on the machine itself.
You can remove the water valve or hose connectors and see if there is anything visibly wrong with it.
Sometimes they crack and block water flow to the washer and may leak.
Washers that have a water shutoff valve on the back can sometimes fail in the closed position.
There are also hoses that are in the machine that may be clogged or possibly pinched.
This issue can be fixed yourself but taking the machine apart may be necessary to access all the hoses and water lines.
Feel free to ask us washing machine questions by using the comment form below and we will troubleshoot your issue for free and in a timely manner.
Written by Keith Schneerer
Certified Appliance Tech · Founder, RemoveAndReplace.com
Keith has spent 30+ years repairing machines, starting as a military mechanic and later maintaining food processing equipment before moving into appliance repair. He founded RemoveAndReplace.com to share field-tested repair advice.
More about Keith →
I have the same issue. How did you fix it?
Steve,
Check the water inlet valve on your Beko Washer to be sure it is not faulty. Be sure it is clean, no clogs, has correct power going to it, etc…
If the water runs for just a short time, then the washer stops and clicks, and you KNOW FOR SURE the water inlet valve is good, then the issue may be in the wiring or the main control board itself.
Most likely the board is bad. If so remove and replace.
Beko WM5100W PCB – Main Controller
-RR
My Beko 5100 washing machine is filling up for a few seconds, the board clicks and it stops. This happens on all cycles I have tried. Disconnected all hoses and water pressure is fine from the mains, Checked the internal hoses and inlet filter, both are clear. Could it be the inlet valve? Or would it not receive any water if the inlet valve was faulty?
It wound up being the drain sensor.
But he tried to get me for a bad locking mechanism.
Was going to cost $117 for that part.
I read on a thread where when your drain sensor is bad it will not let your door unlock.
Supposedly it tells your door to unlock.
I told him to just put the drain sensor on which was $59 plus labor with a total of $167 and see how it ran.
I have washed three loads of clothes and so far everything is fine.
I turned off my water to my front load washer when I went on vacation. When I came home and put laundry in I forgot to turn on the water back on. Came back, unfortunately, approx. 7 hours later and it had an “Lc” code showing and door will not unlock. In trying to get it unlocked, there is now a humming/buzzing noise.
i have GE washer doing the same thing. what can i do to fix it? model number #GLTF2940FE
The lock hums as soon as I hit start…the control board will click and the water will flow, 3 seconds later the control board clicks and the water stops., the lock still hums…I tested the inlet valves(3) and it read just over 800 on each…in the past I had issues with the inlet being clogged with sediment and orange sludge, I would use compressed air to blow the inlet screen clean and it would work fine…is it possible that my hard water (orange sludge) bypassed the screen and messed up the inside so that the control board don’t know water is flowing and saying “screw it”? I attempted to take the valve apart but was afraid to break it…I ordered a new valve…if that don’t work, I am lost…I refuse to buy another washer