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Washing Machine Repair · Troubleshooting

Samsung Washer Displays Error Code 5E Message – How To Clear Error?

What does 5E mean on Samsung Washer? Is your Samsung washing machine showing the error code 5E or SE? If your Samsung washer is in the middle of a drain cycle and the 5E error code shows on your washers display, it means that the water is not properly draining out of the washer. Something may be clogged, jammed, or blocked and thus preventing water from draining out of the washer. The 5E error code can be confused with SE, as the digital display on your Samsung washer may look like an S or a 5…. The official error code is 5E. Here is what to do when you get the 5E or se error code on your Samsung washer…

What does the 5E Error Message Mean On My Samsung Washer?What does the 5E Error Message Mean On My Samsung Washer?

The Samsung washing machine will display the 5E error code if the water is not draining out in the allotted time. To alert you of this, the Samsung washer will make a buzzing sound if the water does not drain out of the washer within 15 minutes. At this time the timing indicator will display the “5E” error code.

Here is what YOU can do to fix the 5E error code issue and get the washer working again:

Step 1Clean out the drain filter at the bottom of your Samsung washer.
(If the debris/drain filter is clogged, the water cannot drain and the 5E error will display)

Clean the debris filter if your Samsung washer is NOT DRAININGClean the debris filter if your Samsung washer is NOT DRAINING

 

 

Step 2Be sure the drain hose located on the back of the washing machine is not bent, kinked, or clogged.
(Remove the drain hose from the back of the washer and run water through it to be sure it is not blocked or clogged)

Samsung Washer Drain Hose May Be Clogged - Check Washer Drain Hose For BlockageSamsung Washer Drain Hose May Be Clogged – Check Washer Drain Hose For Blockage

 

 

Step 3Be sure the washer drain hose is installed so the end of it is not too far down the standpipe.
(If the washer drain hose is inserted into the standpipe in the wall too far or not far enough, the washer may not drain properly, be sure the drain hose is positioned correctly)

Washer Drain Hose - Be Sure It Is Positioned Correctly In StandpipeWasher Drain Hose – Be Sure It Is Positioned Correctly In Standpipe

 

 

Step 4Check the drain pump that is located inside the washer to be sure it is not blocked and that it is receiving power.
(If the drain pump that pumps out the water in your Samsung washer is clogged and cannot pump, it may need to be cleaned out or replaced. If the Samsung washer drain pump is not working electrically, it will need to be repaired or replaced)

Samsung Washing Machine Drain Pump - May Be Clogged Or FaultySamsung Washing Machine Drain Pump – May Be Clogged Or Faulty

 

Here is a video for how to get to the drain pump in a Samsung washer and also how to remove and replace a washer drain pump if needed…


Washer Not Draining? Samsung Washer Drain Pump Replacement
This video provides step-by-step instructions for replacing the drain pump on a Samsung washing machine.
Common reasons for replacing the drain pump is if the washer is not draining and unclogging the pump and hoses does not fix the problem.

Samsung Washing Machine Replacement PartsSamsung Washing Machine Replacement Parts

This 5E error code applies to Samsung washing machines with the model numbers: WA85BWPEH/XTL, WA90BWQEH/XTL, WA95BWBEH/XTL, WA90BWMEH/XTL, and WA95BWPEH/XTL.

If you need further assistance with your Samsung washer and the 5E error code, please leave a message below and we will be happy to assist you.

Keith Schneerer

Written by Keith Schneerer

Certified Appliance Tech · Founder, RemoveAndReplace.com

Keith has spent 28 years repairing machines, starting as a military mechanic and later maintaining food processing equipment before moving into appliance repair. He founded RemoveAndReplace.com to share field-tested repair advice.

More about Keith →

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24 responses to “Samsung Washer Displays Error Code 5E Message – How To Clear Error?”

  1. Leigton says:

    Thanks! I was getting 5E randomly on the 13 year old Samsung front loader. Firstly replaced drain pump (which fixed the issue immediately 5 years ago). However still same issue. Then cleaned the 2 drain hoses which were partially clogged with 13 years of muck. Did not fix either. The level sensor air hose was disconnected (located at top of machine) and blew through a straw to test. There was resistance and then cleared. Reattached and this fixed the 5E and operating again. In hindsight looking at the symptoms the machine was trying to drain thinking there was still water in the machine due to the faulty level sensor and caused random 5E errors. Thanks, as I was about to buy a new machine. The original drain pump was probably okay.

  2. Kristina says:

    5E error message: I performed the draining and cleaning of the filter. I started the rinse and spin cycle and 5E comes up again about 2/3 through the cycle. What next? No kinked hoses.

  3. Sanjeev Tiwari says:

    I am also facing the same problem. Have changed the pump but still the same error 5E continues off and on…

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