Do you have a Giantex Costway twin tub washer that needs troubleshooting? This guide covers the washer’s specifications, proper usage, and troubleshooting methods. We’ve rewritten the usage manual to help you better understand how to operate the twin tub washer.
Costway Twin Tub Washer Help and Troubleshooting
Below, you’ll find common questions and answers about operating the Costway twin tub washer, along with troubleshooting tips and flowcharts to help you fix it yourself. If you have any questions, please leave a comment below, and we will be happy to assist you.
How to Use Giantex/Costway Twin Tub Washer
- Set Spin Dial: Ensure the spin dial is set to either “Soft” or “Normal.”
- Add Detergent: Pour the appropriate amount of detergent into the washing tub.
- Fill Tub with Water: Add water to the tub until it reaches the desired level.
- Add Clothes: Place your clothes into the washing tub.
- Close Lid and Set Timer: Close the lid and turn the time dial to your desired wash duration.
- Drain Water: When the wash cycle is complete, turn the dial to “Drain” to remove the water from the washer.
- Spin Dry Clothes: Transfer the clothes to the spin dryer compartment and set the spin timer for your preferred duration.
- Reset Spin Dial: Turn the spin dial back to “Soft” or “Normal.”
- Refill Tub with Water: Refill the washing tub with fresh water (no detergent) while keeping the wet clothes inside.
- Rinse-Wash Clothes: Transfer the spun clothes back to the washing tub with the fresh water.
- Close Lid and Set Timer: Close the lid and set the time dial for your desired rinse-wash duration.
- Drain Water: Once the rinse-wash cycle is complete, turn the dial to “Drain” to remove the water.
- Final Spin Dry: Transfer the clothes back to the spin dryer and spin dry them for your preferred duration.
By following these steps, you can ensure your Giantex/Costway twin tub washing machine is used effectively for clean and well-rinsed clothes.
Giantex Costway Portable Mini Compact Twin Tub 11lb
Washing Machine Washer Spin Dryer – Inside View
Giantex Costway Portable Mini Compact Twin Tub 11lb
Washing Machine Washer Spin Dryer – Top View
Problems with Costway Portable Washer
Water Leakage
Problem: Water leakage is a frequent issue with the Costway portable washing machine. This can be caused by loose hose connections, damaged hoses, or cracks in the tub.
Solution: To resolve water leakage, first ensure that all hose connections are tightened securely. Inspect the hoses for any signs of cracks or damage; if any are found, replace the hoses immediately. Additionally, check the tub for any visible cracks or leaks. If a crack is found in the tub, it might need to be repaired or replaced.
Excessive Noise and Vibration
Problem: The washer may produce excessive noise and vibration during operation, especially during the spin cycle. This can be due to an imbalanced load, the washer being placed on an uneven surface, or overloading.
Solution: Place the washer on a flat, stable surface to ensure it is level. Make sure to distribute the laundry evenly inside the washer to balance the load. Avoid overloading the washer as this can cause significant noise and vibration. If the problem persists, consider using vibration-absorbing pads under the washer’s feet.
Drainage Issues
Problem: The washer might experience drainage issues, resulting in water remaining in the tub after the wash cycle. This can be due to a kinked or clogged drain hose or improper positioning of the hose.
Solution: Check the drain hose for any kinks, clogs, or blockages and remove them if found. Ensure that the drain hose is positioned correctly, allowing gravity to assist with the drainage process. If the washer has a drain pump filter, clean it regularly to prevent blockages. Also, make sure the drain hose is not placed higher than the machine, as this can prevent proper drainage.
Spin Dryer Malfunctions
Problem: The spin dryer compartment may not function effectively, leaving clothes wetter than expected. This can be caused by overloading the spin dryer, tangled clothing, or debris build-up in the spin drum.
Solution: Do not overload the spin dryer compartment; follow the manufacturer’s guidelines for load capacity. Ensure that clothes are not tangled or wrapped around the spin drum before starting the spin cycle. Regularly clean the spin drum to remove any lint or debris that may hinder its operation. If necessary, perform maintenance as outlined in the user manual.
Control Panel Issues
Problem: The control panel might become unresponsive or malfunction, which can hinder the operation of the washing machine. This could be due to power supply issues, internal faults, or user error.
Solution: If the control panel is unresponsive, start by unplugging the washer for a few minutes and then plugging it back in to reset the system. Verify that the power supply is stable and that the machine is correctly plugged into a functioning outlet. Inspect the control panel for any visible damage. If the problem continues, consult the user manual for specific troubleshooting steps or contact customer support for further assistance.
Giantex/Costway Twin Tub  Troubleshooting Methods Below
Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 1
Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 2
Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 3
Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 4
Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 5
MOTOR DOES NOT ROTATE
Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 6
SPIN TUB CANNOT ROTATE
Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 7
WASHER – NO DRAIN – POOR DRAINING
Twin Tub Washing Machine Washer Spin Dryer – Parts Identification Chart
How to use Giantex – Costway twin-tub washing machine
Questions and Answers for the Giantex or Costway
Can you run both the washer and the spin dryer at the same time? Yes, you can use both sides at once. The left side is the washer, and the right side is the spin compartment to remove most of the water from clothes.
What are the best ways to elevate it if you don’t place it directly in the tub?
- Purchase a PVC foot locker and place the machine on top of it, then drape the hose into the tub.
- Use the styrofoam base it came with. It will provide additional height and stability.
How dry does the spin dryer get the clothes? Do you need to purchase a dryer as well? The spin dryer removes most of the water, but you might still want to use a dryer to fluff the clothes and remove any excess lint.
Will this hook up to a regular 3-prong American wall socket? Yes, it plugs right into a regular American wall socket.
Is this on wheels and is the dryer part ventless?
- It doesn’t have wheels but is lightweight and easy to move when empty.
- One tub is for washing, and the other is for spinning excess water from clothes. It isn’t an actual dryer and doesn’t require a vent as it only spins.
Info Twin Tub Washing Machine
- Portable mini compact twin tub washing machine.
- Ideal for laundry in compact spaces.
- Perfect for dorms, apartments, condos, motor homes, RVs, camping, and more.
- Total laundry capacity: Washer: 11 lbs, Spinner: 6.6 lbs.
- Washing timer: Up to 15 minutes.
- Spin timer: Up to 5 minutes per load.
- 1300 RPM motor with a voltage frequency of 110V/60Hz.
- The machine does not stop filling with water automatically; you need to stay by the washer to monitor.
Specifications
- Color: White and Blue
- Size: Compact
- Voltage Frequency: 110V/60Hz
- Motor RPM: 1300
- Rated Washing Capacity: 11 lbs
- Rated Spinner Dryer Capacity: 6.6 lbs
- Washing Power: 300W
- Spinner Power: 110W
- Maximum Water Temperature: 120°F
- Length of Inlet Pipe: 43″
- Length of Drain Pipe: 26″
- Overall Size: 24.8″ x 14″ x 28.35″ (L x W x H)
If you have any questions about your twin tub washer, please leave a comment below, and we will be happy to assist you.
Written by Keith Schneerer
Certified Appliance Tech · Founder, RemoveAndReplace.com
Keith has spent 30+ years repairing machines, starting as a military mechanic and later maintaining food processing equipment before moving into appliance repair. He founded RemoveAndReplace.com to share field-tested repair advice.
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I was cleaning the lint trap in my Giantex portable washer and noticed that inside the overflow filter needed to be cleaned.
My fiance finally got the overflow filter panel off to clean but now we can’t get it back on. Anyone have tips or had this same problem?
Hi I am wondering if there is a way to take off the small main panel the lint trap goes in so that and the area of where the water drains from can be cleaned? I have noticed lint from towels will catch there. I do a hot water rinse after a load of towels to clean it but it doesn’t get it completely clean. And are there tips for helping with keeping the amount of lint down?
My timer gets stuck I tap it and it continues to wash it continues to do this until load is finished. Do i need to replace it? If so how can i find the part.
Went to use my spin dryer today and it would bairly spin and then it would spin normal and the slow way down and than almost stop completly.Then i would try to start it all over again and it would spin fine. However its still doing it. Any ideas on why ?
Had it for over 7 months and It works fine but mold has been building inside the cabin, behind the overflow filter, even though I use hot (not very hot) water and rinse/drain/air out the machine after every use.
I can’t seem to remove it to scrub off the mold!!!
And I’m also worried that some hair has been accumulating too. Thanks for the info!
How many Liters of water does the washer part hold. Giantex Portable Compact 13 Lbs Mini Twin Tub Washing Machine Washer Spin Dryer
I bought the Costway Twin Portable Washer/Spinner. It worked great for a couple months but now when I fill the washer, water starts to fill the spin bucket and drain from the hose.