How To Fix A Refrigerator Ice Maker That Is Not Making Ice Cubes

Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Most automatic ice makers on all refrigerators work using the same principles. Fixing the ice maker on your fridge is not usually a difficult task. Most of the problems can be fixed and repaired by you instead of calling a professional. There are a few obvious things you need to check first and foremost. These fix-it solutions apply to side-by-side and top and bottom new and old style refrigerators. The ice maker repair tips will work on all Kenmore, GE, LG, Samsung, Frigidaire, Whirlpool and Kitchen Aide Refrigerators and Freezers.

ice maker - how it worksThis Ice Maker Parts Identification Illustration can be used with the old and new style ice makers.
Both side-by-side and top and bottom refrigerators use the same ice making principles.

Is the ice maker in the “ON” position? On some ice makers there is an on/off switch located on the ice maker itself. Make sure this is in the on position.

Is the water filter clogged? There is a water filter in or behind your refrigerator that all water going to the ice maker passes through. If this filter is clogged then your ice maker will stop making ice cubes. Consult your refrigerator user manual or see how to change your refrigerator water filter.

Is the ice maker “shutoff arm’ in the up position? There is a plastic or metal arm the senses when your ice cube canister is full. When full the arm moves in the “up” position and shuts off the ice maker. Make sure the “feeler arm” is in the DOWN position and nothing is blocking it.

Are the water lines behind your refrigerator pinched? Sometimes moving your refrigerator around can pinch or crimp the water lines in the rear of the fridge. Pull the refrigerator out about 12 inches and using a flashlight, check the water line for crimps or being pinched.

Is the ice bin completely full? If the ice bin is completely full then your ice maker won’t keep making ice. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off.

Is your freezer not getting cold enough? If your freezer is not at freezing temperature, the ice maker cannot work properly to make ice cubes. Check using a temperature gauge and or turn the temp for the freezer down meaning to get it colder as close to 32 degrees as you can or colder. Usually an ice maker won’t function if the temp is 4 to 6 degrees above freezing. This means the temperature is too warm in the freezer to make ice cubes.

Is the ice maker paddle or ejector blades blocked? There is a spinning ice paddle inside of your ice maker that turns to push the ice cubes out. Make sure this paddle is not stuck or blocked thus preventing ice from being dispensed.

Is the water pressure too low? Sometimes the water pressure is so low it cannot be fed into the ice maker to make ice. This could be from a blocked water line or blocked filter. Check to be sure there are no blocked lines by removing them and blowing air through them. The only way to test the water filter is to just replace it.

Is the water valve behind your refrigerator turned off? The water valve behind your fridge can be turned off when replacing the water filter. It is possible you just changed the water filter and someone has forgotten to turn the water back on. Turn the valve on so water can flow to the ice maker.

Is the ice maker solenoid valve (water inlet valve) disconnected or has failed? The ice maker has a small solenoid valve that controls water flow. This solenoid is usually located in the back bottom of the refrigerator. It is possible an electrical connector has fallen off or the solenoid valve is faulty. Safely test the valve with a multimeter and confirm it is working properly.

new style ice makerThis ice maker installed in a side-by-side works exactly the same as the old style ice makers.

If none of the above suggestions has solved your problem, type your refrigerator manufacturer and model number into a search engine for more specific help and solutions.

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242 thoughts on “How To Fix A Refrigerator Ice Maker That Is Not Making Ice Cubes”

  1. DIY Project Help Tips

    David Wilson,
    Just so we understand correctly… The freezer fan FREEZES? Do you mean the fan motor goes bad or the actual fan freezes therefore unable to turn? What is the temp in the freezer when it “freezes” the fan?
    -RR

  2. We have a Samsung (2012) French Door refrigerator. Have had constant problems with the ice maker. Have replaced it twice, the circuit board twice and the fan motor assembly once. Fan freezes, causing water to leak into the refrigerator and through the ice chute. Gets water on floor. Have any ideas?

  3. I have a LG LFX25973ST refrigerator and the Ice Maker like the one in the picture above. It makes ice but the tray will not turn to drop ice in the bucket. The tray seems to be catching on something therefor by not dropping ice not able to make new ice. How can i fix this?

  4. Thanks for the advice. I will try tonight when I get home, I’ll let you know if it works. Thanks again.

  5. DIY Project Help Tips

    Alberto,
    Try removing the ice cube tray and then re-positioning it to be sure it is correctly seated in place. It may have got hit by something and it simply needs to be repositioned.
    -RR

  6. I own an LG LFX31945ST and my ice maker stopped making ice about 4 days ago, I checked the water supply and everything seems to be in order. I noticed that ice cube tray is half out and crooked, is this a sign of what’s wrong? when I push the test button nothing happens. Thanks in advance for the assistance.

  7. DIY Project Help Tips

    Gerald Sutton,
    Is the freezer freezing the items in the freezer? If the ice maker has water, and is not freezing the ice cubes, use a thermometer and be sure the temp is correct in the freezer. If you have the correct temp, your ice maker may have a timing issue or is not operating properly. Have you verified the ice maker is in working order?
    -RR

  8. I have Frigidaire french door refrigerator, my ice maker is getting water but not freezing the water. Any ideas?

  9. DIY Project Help Tips

    Ashley,
    The filter is possibly blocked and not letting water through. Try taking it off and making sure noting is blocking the water flow. Also it sometimes needs to be the perfect tightness when you install it for water to flow. Are you using a generic water filter or one approved by your fridge manufacturer?
    -RR

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