Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Most automatic ice makers on all refrigerators work using the same principles. Fixing the ice maker on your fridge is not usually a difficult task. Most of the problems can be fixed and repaired by you instead of calling a professional. There are a few obvious things you need to check first and foremost. These fix-it solutions apply to side-by-side and top and bottom new and old style refrigerators. The ice maker repair tips will work on all Kenmore, GE, LG, Samsung, Frigidaire, Whirlpool and Kitchen Aide Refrigerators and Freezers.
This Ice Maker Parts Identification Illustration can be used with the old and new style ice makers.
Both side-by-side and top and bottom refrigerators use the same ice making principles.
Is the ice maker in the “ON” position? On some ice makers there is an on/off switch located on the ice maker itself. Make sure this is in the on position.
Is the water filter clogged? There is a water filter in or behind your refrigerator that all water going to the ice maker passes through. If this filter is clogged then your ice maker will stop making ice cubes. Consult your refrigerator user manual or see how to change your refrigerator water filter.
Is the ice maker “shutoff arm’ in the up position? There is a plastic or metal arm the senses when your ice cube canister is full. When full the arm moves in the “up” position and shuts off the ice maker. Make sure the “feeler arm” is in the DOWN position and nothing is blocking it.
Are the water lines behind your refrigerator pinched? Sometimes moving your refrigerator around can pinch or crimp the water lines in the rear of the fridge. Pull the refrigerator out about 12 inches and using a flashlight, check the water line for crimps or being pinched.
Is the ice bin completely full? If the ice bin is completely full then your ice maker won’t keep making ice. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off.
Is your freezer not getting cold enough? If your freezer is not at freezing temperature, the ice maker cannot work properly to make ice cubes. Check using a temperature gauge and or turn the temp for the freezer down meaning to get it colder as close to 32 degrees as you can or colder. Usually an ice maker won’t function if the temp is 4 to 6 degrees above freezing. This means the temperature is too warm in the freezer to make ice cubes.
Is the ice maker paddle or ejector blades blocked? There is a spinning ice paddle inside of your ice maker that turns to push the ice cubes out. Make sure this paddle is not stuck or blocked thus preventing ice from being dispensed.
Is the water pressure too low? Sometimes the water pressure is so low it cannot be fed into the ice maker to make ice. This could be from a blocked water line or blocked filter. Check to be sure there are no blocked lines by removing them and blowing air through them. The only way to test the water filter is to just replace it.
Is the water valve behind your refrigerator turned off? The water valve behind your fridge can be turned off when replacing the water filter. It is possible you just changed the water filter and someone has forgotten to turn the water back on. Turn the valve on so water can flow to the ice maker.
Is the ice maker solenoid valve (water inlet valve) disconnected or has failed? The ice maker has a small solenoid valve that controls water flow. This solenoid is usually located in the back bottom of the refrigerator. It is possible an electrical connector has fallen off or the solenoid valve is faulty. Safely test the valve with a multimeter and confirm it is working properly.
This ice maker installed in a side-by-side works exactly the same as the old style ice makers.
If none of the above suggestions has solved your problem, type your refrigerator manufacturer and model number into a search engine for more specific help and solutions.
Gary,
Have you tried the Ice Maker reset for Samsung RS265TDRS fridge? This is a common issue and Samsung has a step by step reset fix. Let us know if the way Samsung explains the reset works for you.
-RR
I have a Samsung RS265TDRS fridge with the ice maker in the door that does not work. Filter has been replaced, temp is -2 F, fridge is 38 F and water is being dispensed from the door with good pressure. The ice arm is always in the up position. I would hate to buy another ice maker and find that the issues is with the control board with the LED readouts. Got any ideas? Thanks.
You have been such a great help and I appreciate your timely response, and the time that you dedicate helping others.
Ed,
We would suggest calling Samsung and asking them if they had any recalls on your fridge model number or ice maker. Some Samsung models have had a bulletin issued or a recall on parts, if you did not register your Samsung fridge, it may not have come in the mail. Call them at 1-800-726-7864 or 1-800-SAMSUNG to find out for sure as we have seen a multitude of Samsung refrigerator ice maker issues.
-RR
What in the world is wrong with the Samsung ice makers. I replaced the part DA97-14253A it made ice for about 4 days and now is not making ice again. Could it be that the boards in these ice maker models be defective? Or do they get overload and go bad? Help my wife is about to hang me cause I am the one that suggested on a Samsung any ideas what could possibly be wrong.
Anthony Truong,
It may be an issue with the ice maker circuit board and if so replacing the ice maker will obviously fix it. However… Can you tell us the details of your Samsung fridge not making ice? Water is on? Water lines are not blocked or kinked? Ice maker is on and takes in water? Ice maker is connected to system with wire harness? Make sure all of these things are okay before replacing the ice maker. Let us know what you find to be causing the no ice issue.
-RR
I have a Samsung rf267 aewp french door refrigerator, The ice maker stop making ice, the water is okay, Can i just replace the ice maker assembly? Its $107 at samsungparts.com.
Since i dont know the cause of it, i hate to replace a new ice maker and it still don’t solve the problem
Please advise…
Exactly, I cannot see the end of the wire/where to disconnect it. I’ve seen the diagram, but it doesn’t really show the wiring connection. There are more screws on the auger motor, but I’ve been reluctant to start taking them out–seems like it shouldn’t be necessary but I may be wrong.
TWP,
It looks like possibly a support part or housing may need to be removed. Is the wire part of a wire harness that can be disconnected? Are you unable to see where the end of the wire goes? Here is a diagram of the ice maker to help you to better understand disassembly. ICE MAKER diagram for model # B26FT70SNS Bosch-Parts Refrigerator Parts.
-RR
I have a Bosch side-by-side, freezer on the bottom fridge (Bosch b26ft70sns). The ice maker works, but needs to be cleaned because the ice has sediment on it (we have hard water). I cannot seem to figure out how to remove it completely. I removed the screws in the front and side that hold the ice maker on the bracket top. I also removed the two screws in that hold the auger motor in place. I can pull the ice maker out about 2-3 inches and it is free except for the wires. The wires appear to go into the auger motor but I cannot find a way to unplug them to get it all the way out. Can anyone help?