If you are getting the ND error code on your Samsung washer, this means it will NOT DRAIN. This error occurs when the washer cannot drain or at times it cannot spin properly. It is most commonly called: Water Does Not Drain From Washer. The information below will show you how to correct and reset the washer to clear the ND error code.
Samsung washer ND error code
When your Samsung Washing Machine will not drain or spin AND the “nd” error code is shown… Do the following to fix the washer yourself…
1 – Make sure the wash size is not too big.
2 – Be sure the clothing in the washer is balanced.
(If the tub is overfilled with clothing, the wash tub cannot spin at faster speeds, the washer may shut off if this is the case)
3 – Make sure the washer water drain hose (the drain hose from washer to wall) is straight and has no bends.
Washer drain hose – Make sure it is not bent or clogged
Make sure the washer drain hose is not pushed far into the draining pipe.
NOTE: A siphoning effect will happen if the drain hose is pushed in too far… thus causing water to come back into the washing machine.
Be sure washer drain hose is not in drain pipe too deep
1 – Make sure the washing machine door is completely closed.
2 – Be sure the pump filter is clean and not clogged or blocked in any way.
(The washing machine will not drain or spin if the pump debris filter is clogged. Here is info for How To Clean The Filter On A Front Loading Washer.)
3 – Make sure the washing machine is completely level. Use a level and put it on top of the washer to be sure it is level on the ground. If you find the washer not to be level, use the legs on the washer to level it.
Is the washing machine door locked? Clean the pump filter out as this will lessen the water level and unlock the door lock.
Samsung front load washer filter location
The ND error is NO DRAIN. If you have any issues dealing with your Samsung washer and the ND error code, please leave a question or comment below and we can provide assistance. Please leave the model number of your washer so we can assist further.
Written by Keith Schneerer
Certified Appliance Tech · Founder, RemoveAndReplace.com
Keith has spent 30+ years repairing machines, starting as a military mechanic and later maintaining food processing equipment before moving into appliance repair. He founded RemoveAndReplace.com to share field-tested repair advice.
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I have a Samsung Front Load WF448AAP/XAA. Got a no drain error, cleaned out the filter, which didn’t solve the problem. I then opened the machine and removed the complete pump assembly and cleaned (had dirt and pet hair buildup, but nothing completely clogged). Put it back together and attempted to run a “normal” cycle. The machine ran for about half of the cycle, but then came back with the same error. I noticed that I could get it to partially drain a few times if I unplugged it for a while and started again. Next, I replaced the pump moron (the black side of the pump assembly), hoping that would solve the problem. When it was back together, it started a wash and did the initial drain, but then the error came back. At a loss for what to do next (short of buying a new machine – which I want to avoid!). All the hoses looked clog-free upon visual inspection, but I did not check the entire length of them.
I have a Samsung model WF448AAP/xaa washing machine. I keep getting no drain message popping up. Clean filter then replaced with a new pump. Still have the same problem. The cycle will go about 2/3s through and then flash that message.
Thanks. Our drain pump was bad too. I found one on Amazon (Prime) for 18 dollars and we replaced it ourselves. Saw a video on YouTube that walked us through the entire process. Now the washer works like a champ again!
Turns out the drain pump is no good. Its around a hundred dollar part..
Did you find out why this occurred? I am having the exact same issue.
I have a samsung wf431abp/xaa. Never had issues (and nothing has changed as far as it being level or the hose being moved) then suddenly the nd error. I tried it with no load in it and no issues. I put a load in (not a big one) and it gets to 19 minutes left and in the rinse cycle and then displays the nd error. I know that it’s a no drain issue but Tue filter has been cleaned and as I said it did just fine without a load in (pump drained all water and spin worked fine). What do I do now? Why does it work fine without a load but doesn’t work with a load?
2010 Samsung front loader Model No. WF210ANW/XAA
Continually have been getting the “nd” error code. Manually have been draining the machine. Hose is not pinched or bent. The load is not too big, the washer is level. Need some help on why the machine is not draining.