This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. This guide will also help you troubleshoot ALL problems with your Whirlpool fridge. We will explain temperature settings, alarm sounds, door not closing, water filter changes, not cooling issues, not making ice, no power, strange sounds, leveling, ice makers, water dispensers, parts, the control panel features and much more.
Troubleshooting your Whirlpool French Door Refrigerator…
The refrigerator will not turn ON or operate:
Check electrical supply:
Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
Check controls:
Make sure the controls are turned on.
New installation:
Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment more quickly.
Refrigerator control is in Showroom mode (on some models):
If the refrigerator is in Showroom mode, cooling is turned off and “Showroom” will be illuminated on the control panel.
Whirlpool Refrigerator Parts Names and Location
Troubleshooting your Whirlpool French Door Refrigerator Continued…
The motor seems to run too often:
High efficiency compressor and fans:
Larger, more efficient refrigerators run longer at lower, more energy efficient speeds.
The room or outdoor temperature is hot:
It is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator
in an indoor, temperature controlled environment.
A large amount of warm food has been recently added:
Warm food will cause the refrigerator to run longer until the air cools to the desired temperature.
The door(s) are opened too frequently or for too long:
Warm air entering the refrigerator causes it to run more.
Open the door less often.
The refrigerator door or freezer drawer is ajar:
Make sure the refrigerator is level.
Keep food and containers from blocking the door.
The refrigerator control is set too cold:
Adjust the refrigerator control to a less cold setting until the refrigerator temperature is as desired.
The door or drawer gasket is dirty, worn, or cracked:
Clean or change the gasket.
Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures.
The lights do not work:
Your refrigerator is equipped with LED lighting which does not need to be replaced:
If there is power to the refrigerator and the lights do not illuminate when a door or drawer is opened, call for service or assistance.
The dispenser light is set to OFF:
On some models the dispenser light will operate only when a dispenser paddle is pressed.
Doors have been open longer than 10 minutes:
Close the doors and drawer to reset, and open to resume lighted task.
Pantry Temperature Control not lit/unresponsive:
The refrigerator is in Cooling Off mode:
Exit Cooling Off mode.
The refrigerator controls initialization process did not complete successfully:
Unplug the refrigerator, wait 5 seconds. Plug in the refrigerator, and wait 30 seconds before opening any of the refrigerator doors or touching the control panel.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
The refrigerator seems noisy:
The compressor in your new refrigerator regulates temperature more efficiently while using less energy, and operates quietly.
Due to this reduction in operating noise you may notice unfamiliar noises that are normal.
Sound of the compressor running longer than expected:
High-efficiency compressor and fans:
Larger, more efficient refrigerators run longer at lower, more energy efficient speeds.
Pulsating or Whirring Sound:
Fans/compressor adjusting to optimize performance during normal compressor operation.
This is normal.
Popping Sound:
Contraction/expansion of inside walls, especially during initial cool-down.
This is normal.
Hissing or Dripping Sound:
Flow of refrigerant, or flow of oil in the compressor.
This is normal.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
Vibration Sounds:
The refrigerator may not be steady:
Adjust the leveling screws and lower the leveling foot firmly against the floor.
Rattling or Banging Sounds:
Movement of the water lines against the refrigerator cabinet, or of items placed on top of the refrigerator cabinet.
Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet.
Remove items from the top of the refrigerator.
Sizzling Sounds:
Water dripping on the heater during defrost cycle.
This is normal.
Water running or Gurgling Sound:
May be heard when ice melts during the defrost cycle and water runs into the drain pan.
This is normal.
Buzzing and Clicking Sounds:
Heard when the water valve opens and closes to dispense water and/or fill the ice maker.
If the refrigerator is connected to a water line, this is normal.
If the refrigerator is not connected to a water line, turn OFF the ice maker.
Repetitive Clicking Sounds:
Dual evaporator valve regulating the cooling operation.
You may hear rapid repetitive clicking sounds as the unit switches from cooling one compartment to cooling the other.
This sound is normal.
Creaking/Cracking/Grinding Sounds:
May be heard as ice is being ejected from the ice maker mold.
This is normal.
Clatter Sounds:
May be heard when the ice falls into the ice storage bin.
This is normal.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
Temperature is too warm:
The refrigerator has just been installed:
Allow 24 hours following installation for the refrigerator to cool completely.
Cooling is turned off:
Turn on cooling.
The controls are not set correctly for the surrounding conditions:
Adjust the controls a setting colder.
Check the temperature in 24 hours.
The door(s) are opened often or not closed completely:
Allows warm air to enter refrigerator.
Minimize door openings and keep doors fully closed.
A large load of food was recently added:
Allow several hours for refrigerator to return to normal temperature.
Temperature is too cold in the refrigerator/crisper:
The refrigerator air vent(s) are blocked:
If the air vent located in the top, left, rear corner of the refrigerator compartment is blocked by items placed directly in front of it, the refrigerator will get too cold.
Move items away from the air vent.
The controls are not set correctly for the surrounding conditions:
Adjust the controls a setting warmer.
Check the temperature in 24 hours.
The ice storage bin is not in the correct position:
Check Ice Maker and Ice Storage Bin.
Temperature is too cold in the pantry drawers:
The control is not set correctly for the items stored in drawer:
Adjust the temperature setting.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
There is interior moisture buildup:
The room is humid:
A humid environment contributes to moisture buildup.
The door(s) are opened often or not closed completely:
Allows humid air to enter the refrigerator.
Minimize door openings and close doors completely.
The door is blocked open:
Move food packages away from door.
A bin or shelf is in the way:
Push bin or shelf back into the correct position.
Storing liquid in open containers:
This adds humidity to the refrigerator interior.
Keep all Containers tightly covered.
There is frost/ice buildup in the freezer compartment:
The drawer is opened often or left open:
Minimize drawer openings and close drawer completely after use.
Poor door seal:
Ensure door seals are making full contact with the refrigerator cabinet to allow for an adequate seal.
Temperature controls are not set correctly:
Set the Controls for recommended temperature settings.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
The ice maker is not producing ice or is not producing enough ice:
The refrigerator is not connected to a water supply or the water supply shutoff valve is not turned on:
Connect refrigerator to water supply and turn water shutoff valve fully open.
There is a kink in the water source line:
A kink in the line can reduce water flow. Straighten the water source line.
The ice maker is not turned on:
Make sure the ice maker is on.
The refrigerator has just been installed:
Wait 24 hours after ice maker installation for ice production to begin.
Wait 3 days for full ice production.
The refrigerator door is not closed completely:
Close the door firmly.
A large amount of ice was recently removed:
Allow sufficient time for ice maker to produce more ice.
An ice cube is jammed in the ice maker ejector arm:
Remove ice from the ejector arm with a plastic utensil.
A water filter is installed on the refrigerator:
Remove the water filter and operate the ice maker.
If ice volume improves, then the filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
A reverse osmosis water filtration system is connected to your cold water supply:
This can decrease water pressure.
Check Water Supply Requirements.
The ice cubes are hollow or small:
NOTE: This is an indication of low water pressure.
The water shutoff valve is not fully open:
Turn the water shutoff valve fully open.
There is a kink in the water source line:
A kink in the line can reduce water flow.
Straighten the water source line.
A water filter is installed on the refrigerator:
Remove filter and operate ice maker.
If ice quality improves, then the filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
A reverse osmosis water filtration system is connected to your cold water supply:
This can decrease water pressure.
Check water pressure.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
Off-taste, odor or gray color in the ice or water:
Newly installed refrigerator requires flush of water system:
Flush the water system.
Recently installed or replaced plumbing connections:
New plumbing connections can cause discolored or off-flavored ice and water.
Discard the ice and wash the ice storage bin.
Flush the water system with 3 gal. (12 L) of water.
Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice produced.
Using a water supply connection type other than recommended:
It is recommended to use copper tubing or Whirlpool supply line.
The ice has been stored too long:
Discard ice.
Wash ice storage bin.
Allow 24 hours for ice maker to make new ice.
The water has been stored too long:
Dispense at least 1 qt (1 L) of water per week to maintain a fresh supply.
Odor from stored food has transferred to the ice:
Use airtight, moisture proof packaging to store food.
There are minerals (such as sulfur) in the water:
A water filter may need to be installed to remove the minerals.
There is a water filter installed on the refrigerator:
Gray or dark discoloration in ice may indicate that the water filtration system needs additional flushing.
Flush the water system after installing and before using a new water filter.
The water filter needs to be replaced:
Replace the disposable water filter at least every 6 months or when indicated.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
The water and ice dispenser will not operate properly:
The refrigerator is not connected to a water supply or the water supply shutoff valve is not turned on:
Connect the refrigerator to the water supply and turn the water shutoff valve fully open.
There is a kink in the water source line:
A kink in the water line can reduce water flow from the water dispenser and result in hollow or irregular shaped ice.
Straighten the water source line.
The refrigerator has just been installed:
Flush and fill the water system.
The water pressure to the house is not at or above 35 psi (241 kPa):
The water pressure to the house determines the flow from the dispenser.
A reverse osmosis water filtration system is connected to your cold water supply:
A reverse osmosis water filtration system can decrease water pressure.
The water filter may be clogged:
Remove the water filter and operate dispenser.
If water flow increases, your filter is clogged and needs to be replaced.
The water filter is installed incorrectly:
Remove the water filter and reinstall.
The refrigerator door or freezer drawer is not closed completely:
Close the door or drawer firmly.
The refrigerator doors were recently removed:
Make sure the water dispenser wire/tube assembly has been properly reconnected at the top of the refrigerator door.
Ice is clogged in the ice storage bin or ice is blocking the ice delivery chute:
Remove the ice clogging the storage bin and delivery chute, using a plastic utensil if necessary.
Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, then dry both thoroughly.
To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and delivery chute every 2 weeks.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
The ice dispenser jams while dispensing crushed ice:
Crushed ice is blocking the ice delivery chute:
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
Water is leaking or dripping from the dispenser system:
The glass was not held under the dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.
Water continues to drip from the dispenser beyond the first few drops:
The water filter was recently installed or replaced.
Flushing the water system removes the air from the lines which causes the water dispenser to drip.
Flush the water system.
Water is leaking from the back of the refrigerator:
The water line connections were not fully tightened.
Water from the dispenser is warm:
Water from the dispenser is chilled to 50°F (10°C).
This is normal.
A large amount of water was recently dispensed:
Allow 3 hours for the water supply to cool completely.
Water has not been recently dispensed:
The first glass of water may not be cool.
Discard the first glass of water dispensed.
The refrigerator is not connected to a cold water pipe:
Make sure the refrigerator is connected to a cold water pipe.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
The doors will not close completely:
The door is blocked open:
Move food packages away from door.
A bin or shelf is in the way.
Push bin or shelf back into the correct position.
Troubleshooting your Whirlpool French Door Refrigerator Continued…
The doors are difficult to open:
The door gaskets are dirty or sticky:
Clean gaskets and contact surfaces with mild soap and warm water.
Rinse and dry with soft cloth.
The doors appear to be uneven:
The doors need to be aligned, or the refrigerator needs to be leveled.
The refrigerator is unsteady or it rolls forward when opening and closing doors:
The refrigerator brake feet are not snug against the floor.
Remove the base grille.
Turn both brake feet (one on each side) clockwise, the same amount, until they are snug against the floor.
How To Install the Water Filter
1. Locate the accessory packet in the refrigerator and remove the water filter.
2. Take the water filter out of its packaging and remove the cover from the O-rings. Be sure the O-rings are still in place after the cover is removed.
3. The water filter compartment is located in the right-hand side of the refrigerator ceiling. Push up on the compartment door to release the catch, then lower the door.
4. Align the arrow on the water filter label with the cutout notch in the filter housing and insert the filter into the housing.
5. Turn the filter clockwise 90 degrees until it locks into the housing.
NOTE: If the filter is not correctly locked into the housing, the water dispenser will not operate. Water will not flow from the dispenser.
6. While the compartment door is still open, lift the filter up into the compartment. Then, close the filter compartment door completely.
7. Flush the water system.
IMPORTANT: If you do not flush the water system, you may experience dripping and/or decreased flow from the water dispenser.
The Water Filter Status Light
Press OPTIONS on the control panel to launch the Options menu.
Press OPTIONS, under Filter Status, again to display the percentage of filter life remaining (from 99% to 0%).
Press ICE/WATER, under Back, to return to the Normal screen.
The water filter status lights will help you know when to change your water filter.
ORDER FILTER (yellow) – it is almost time to change the water filter.
While you are dispensing water, “Order Filter” will blink seven times and sound an alert tone three times.
REPLACE FILTER (red) – Replace the water filter.
While you are dispensing water, “Replace Filter” will blink seven times and an alert tone will sound three times.
Temperature Mode
When Temperature mode is activated, press TEMP to toggle between Fridge and Freezer.
The display will show the temperature set point of the selected compartment, and temperature adjusting information will appear on the display screen.
Adjust Temperature Set Points
Refrigerator set point range: 33°F to 45°F (0°C to 7°C).
Freezer set point range: -5°F to 5°F (-21°C to -15°C).
1. When Temperature mode is activated, press TEMPERATURE to select the Refrigerator zone.
The display will show the temperature set point of the selected compartment, as shown.
2. Press LOCK to raise the set point, or press OPTIONS to lower the set point.
3. When you have finished viewing (and adjusting if desired) the refrigerator set point, press TEMP, under Select Zone, to change the display to show the freezer set point.
When the zone has been changed, “FREEZER” appears on the display screen.
4. Press the LOCK button to raise the set point, or press the OPTIONS button to lower the set point.
Save/Confirm Temperature Settings
When you have finished adjusting both the refrigerator and freezer set points, press MEASURED FILL to confirm and to save the settings.
NOTE: To exit Temperature mode without saving changes, press the ICE/WATER button under Back at any time, or allow about 60 seconds of inactivity.
The temperature mode will turn off automatically and return to the normal screen.
When you first install your refrigerator, make sure that the controls are still set to the recommended set points.
The factory recommended set points are 37°F (3°C) for the refrigerator and 0°F (-18°C) for the freezer.
IMPORTANT: Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the set points to a colder than recommended setting will not cool the compartments any faster.
If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
The recommended settings should be correct for normal household use.
The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
NOTE: Areas such as a garage, basement or porch, may have higher humidity or extreme temperatures.
You may need to adjust the temperature away from the recommended settings to accommodate for these conditions.
Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.
Water and Ice Dispensers
IMPORTANT:Allow 3 hours for the refrigerator to cool down and chill water.
Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced.
The dispensing system will not operate when either the refrigerator door or freezer drawer is open.
Fast Ice
The Fast Ice feature assists with temporary periods of heavy ice use by increasing ice production.
To turn on the Fast Ice feature, press the OPTIONS button to access the Options menu, then press TEMP, under Fast Ice to activate the feature.
When the feature is on, the Fast Ice icon will appear on the dispenser display screen.
The Fast Ice feature will remain on for 24 hours unless manually turned off.
To manually turn off the Fast Ice feature, press the OPTIONS button to enter Options mode (unless you are already in Options mode), then press TEMP, under Fast Ice, again.
When the feature has been turned off, the Fast Ice icon will disappear from the dispenser display.
Water Filter Status
Displays the percentage of use remaining in the water filter (from 100% remaining to 0% remaining).
To access Filter Status, press the OPTIONS button to access the Options menu, then press OPTIONS, under Filter Status, to display the percent of life remaining in the water filter.
ALSO The water filter status lights will let you know when to change your water filter.
ORDER FILTER (Yellow) – Order a replacement water filter.
REPLACE FILTER (Red) – Replace the water filter.
Replacing the disposable water filter will automatically reset the water filter status tracking feature.
NOTE: REPLACE FILTER will remain illuminated if a filter is not installed or installed incorrectly.
Vacation Mode
In Vacation Mode, the freezer will defrost less often to conserve energy.
To turn on Vacation mode, press the OPTIONS button to access the Options menu, then press LOCK, under Vacation, to activate the feature.
When the feature is on, the Vacation icon will appear on the dispenser display screen as shown.
To turn off Vacation Mode, press the OPTIONS button to access the Options menu, then press LOCK to turn off the feature.
The Vacation icon will disappear, and the screen will display the settings as they were before Vacation Mode was turned on.
NOTE: During the first hour after Vacation Mode is turned on, opening and closing the refrigerator door will not affect the setting.
After 1 hour has passed, opening and closing the refrigerator door will turn off Vacation Mode.
While in Vacation Mode, if Fast Ice is turned on or the Door Ajar alarm sounds, Vacation Mode will be canceled.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is open for 5 minutes and cooling is turned on.
The alarm will repeat every 2 minutes.
Close all doors and drawer to turn it off.
The feature then is reset and will reactivate when either door is left open again for 5 minutes.
NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, press any button on the control panel.
The alarm sound will be temporarily turned off, but the Door Ajar icon will still be displayed on the dispenser control panel.
Disabling Sounds
To turn off control and dispenser sounds, press and hold ICE/WATER and MEASURED FILL at the same time for 3 seconds.
All normal operating tones are disabled.
Only alert tones will be audible.
To turn all sounds back on, press and hold ICE/WATER and MEASURED FILL at the same time for 3 seconds again.
Showroom Mode
This mode is used only when the refrigerator is on display in a retail store.
If you unintentionally turn on Showroom mode, the word “Showroom” will light up on the display.
Exit Showroom mode by pressing and holding LIGHT and LOCK at the same time for 3 seconds.
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Condenser Cleaning
There is no need for routine condenser cleaning in normal home operating environments.
If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.
If you need to clean the condenser:
1. Unplug refrigerator or disconnect power.
2. Remove the base grille.
3. Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser.
4. Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Need help? Let us know the model number of your Whirlpool refrigerator and the problem you are having in the comments below and we will assist you.
Brown liquid leaking from left door ( small hole at bottom of door) on inside of door. ?
Whirlpool model WRX986SIHZ00 1.5 yrs old. The “replace filter” light stays on after changing out the filter. I have replaced the rocker arm switch where the filter is and the light is still on. The refrigerator will not recognize the new filter.
OUR POWER WENT OUT AND THE CONTROL PANEL ON OUR WHIRLPOOL GOLD REFRIGERATOR (MODEL GI5FSAXVY04) NO LONGER WORKS. (THE PANEL WILL LIGHT UP WHEN ANY BUTTON IS PRESSED WILL DISPLAY #888). WATER AND ICE DISPENSERS ALSO DO NOT WORK. Lights work inside.
Whirlpool French Door G16FDRXXY07
Chiming every few minutes for days, red indicator light, door ajar. Door is not ajar. Any advice on how to get the chiming to stop?
Whirlpool model WRF736SDAM10 panel blinks on and off wont stay on.
A refrigerator delivery man removed the door off freezer. Instead of just removing front panel, he removed the entire door off the sliders. After he put it back together, it doesn’t close on one side. How do we remove it again to try to align it correctly? Thank you.
I have a Whirlpool Gold WRV986FDEM01 refrigerator. It is 4 years old. I had to have the condenser fan motor replaced about 6 months ago because the freezer quit. It started making loud whirring noises again and a thump. Now the freezer will only freeze to 28 degrees, neither ice maker is working and there is a terrible plastic smell permeating the interior. Any suggestions as to what went out this time? The error code displays PO randomly.
Whirlpool model WRF757SDEM01
Condensation water collects on the surface immediately below the bottom crisper drawer and freezes into a sheet of ice.
The condensation water is not going into the evaporation tray located inside the bottom of the refrigerator.
Is there a duckbill valve involved in the circuit that may prevent the condensed water from passing through to the evaporation tray that needs to be cleaned or replaced?
If so, how do I get to the valve through the inside of the refrigerator?
Refrigerator works with exception of control board on front of refrigerator. It is making ice so line is not clogged. Did it blow a fuse?
Same exact problem, pulled out door light switch, unplugged, now ice and water work, door ajar icon gone. I noticed the hole where the switch mounts had water in it? Plug and switch are wet? Water from the ice maker located above?
wrf736sdam11 whirlpool model
The left door is not aligned so that the hinge in the middle will open when the door is opened and close when you close the door. The top of this hing is too low to go in the slot at the top of the refrigerator.
How do I align the left door higher?
Jean E Kurpiel,
Whirlpool 27 cubic foot Gold series, french door fridge, If we are understanding correctly, it sounds like the defrost is clogged and causing water to leak down into the refrigerator and cause ice at the bottom.
This issue can be fixed here.
Freezer Defrost Drain Hole – Refrigerator Leaked Water
-RR
I have a Whirlpool 27 cubic foot Gold series, french door fridge, it is not working. Behind the pantry drawer is a grate that is totally frozen over. Ice about 3 inches thick. We defrosted the ice, thinking that perhaps the door had been left open, or some other minor problem. The ice immediately started to form again. The ice maker has not worked for a couple of months. Could there be a relation between the two. I have left a message with a service company but have not heard back form them. I purchased this unit in June of 2015 and paid $2500.00. I feel that it should last longer than five years. Any help would be appreciated.
Our whirlpool WRX988SIBMOO Keeps making a ‘chirping’ noise (Like the doors are open) BUT They doors are Shut.. It has also gotten ‘noisy’ while the unit is running. Any ideas??
Ice maker quit working after installing new filter, removed and installed second filter ice maker still not working. I have run about 3-4 gals water thru system to remove air. OEM filters Whirlpool Model wfr736sdam 3 years old.
My whirlpool fridge is not getting cold enough my freezer is working great after a power outage
Model number WRX735SDBMOO
Freezer is not defrosting
Whirlpool French door fridge model # WRF989SDAE ice dispenser leaking water and ice is melting now the top pull of freezer drawer is not freezing the big bottom drawer is still freezing? Nothing but problems with this fridge from the very beginning (5years old) service calls 1-2 times a year for the last 4 years. Warranty ran out.
I have a water dripping on the right upper top leaking to the shelve below. Have a bottom draw freezer, and the ice maker in the left door. whirlpool model WRFE989SDAE00
My Whirlpool Gold model GX5FHDXVT02 (French door/ bottom freezer) has full power but the electric jazz board is not lit up. Now the unity won’t turn on ot keep cold. Will replacing the electronic control panel fix this?
Whirlpool WRF836SDAM10 periodically leaks from front left side, maybe 1/2 cup of water or less. These leaks don’t seem to be correlated w/ice maker or water use and occur maybe every 3-5 days. No funny noises have been heard and everything else seems to be working. Thoughts?
Thank you! Tom
I have a wrf736sdam14 refrigerator. May someone please tell me how to set force defrost on this refrigerator. I looked everywhere and seem to not find solution for this model. Please help.
French door model G16FARXXB07: right door does not close all the way with normal force. Fridge and doors are level but you have to close door completely of it will stay open.
I have a Whirlpool Refrigerator WRF989SDAH03 Gold Series. It stopped cooling,I unplugged from surge protector,and plugged into outlet. It works, but the water dispenser will not stay calibrated(that had been acting up for a while),water comes out just not the right amount. The ice production stopped also. Thanks,Leon
Is there a heat strip on the left hand refrigerator door center strip of my brand new 24.7 sq ft french door frig. IF so how can i check the settings and what are the proper settings.
I have a Whirlpool / Maytag Model MFT2976AW W02 fridge freezer. The lower freezer draws are cool but not freezing, upper fridge seems OK.
I have checked all normal things (Dust, fans, door seals etc etc) and all are OK.
Where can I get the code to access the self diagnostics mode to help me trace the problem.
Thanks
Model #GX5SHDXB00. 7.10 AMPS. Just stopped cooling. What do I do. Neither refrigerator nor freezer cools. Help First I set the temp To 7 now I changed to 4. Have cleaned the coils and the fan is running. Suggestions?
Panel light on my whirlpool gold French door bottom freezer goes on and off lights in the refrigerator works but refrigerator does not work. Sometimes the panel light comes on then refrigerator works for a while then goes off again another time the panel light doesn’t work none at all.
First, break up the ice in the bottom of the freezer as I did once a month for 2 years! Unplug fridge and remove the bottom panel in rear of fridge. You will see a black trough that carries water from a nipple to the condensation tray. That nipple will be stopped-up, remove it and clean it thoroughly or you can buy a retrofit pipe ($9) to replace the nipple and trough.
Where is the control panel on a Whirlpool model WRF560SEYM02? I cannot find it, and the refrigerator is freezing my vegetables.
French door model WRX988SIBM01, three years old, just started this week. Freezer will only hold temp at 20, fridge temp is fine at 36. Clean coils, upper cabinet evap fan works, compressor and Freon levels are fine according to tech, condenser fan working.
Every time our electricity goes off , when it comes back on the fridge has to be unplugged then plugged back in so the compressor will come on. It’s done this twice and because we haven’t had it long,we didn’t catch it for almost 2 days. (The light works while compressor off) Is this a feature of the appliance or is there something wrong with it?
Hi. I have a whirlpool gold series model wrf991boom with French Doors and Bottom Freezer. The refrigerator is not getting cold enough. I set the temp at the Recommended 37 degrees. The freezer is working fine. I’ve vacuum the front and back. It wasnt that dusty. The rear fan is running fine. What could be the problem?
We are experiencing Ice building in the bottom of the freezer that leaks water on the floor on the left and right side below the freezer, any comments or recommendations?
How do I stop the refrigerator from leaking water from the bottom I have a whirlpool 24.7 French door with ice maker the white one
Water is leaking from bottom of freezer. Everything is good ice built up bottom of freezer then leak from right side of door every day is only a year old do I need repair please let me know
I have a whirlpool side by side refrigerator with ice and water in the door had to defrost it because it quit making ice now the top and bottom won’t cool the panel says cooling off what do I do
May tag model mf12568aew. Cools great but no power to panel, no inside lite and ice and water doesn’t work.
Whirlpool gold french door display panel lights go out, no reset button procedures work, however if I unplug the wiring harness at the top hinge of door and reconnect the display comes back on and works fine for several hours, even a couple of days. Then it will do it again. Any suggestions on how to fix permanently?
my older model side by side whirlpool is not cooling at all and the lights on the display where I control the temp is not working.
We are having the same problem with our refrigerator. We also had all ice build up under the meat/cheese drawer in the refrigerator right above the freezer. Did you figure out what was wrong with yours?
The panel display lights were always on before. This is the blue lights for each item such as ice, showing which one is selected. They go off now until you hit a button or perform an action such as getting ice. How do I get the blue panel lights to stay on again? Thank you.
I need to replace the water supply line, it is cracked at the inlet valve.
How do I remove it from the refrigerator?
There is no disconnect on the exterior.
I cannot find video of where to remove it from behind the water filter inside the unit.
Cannot find instruction on removing panel inside the fridge to disconnect the water line.
HELP
My freezer door is stuck and only opens half way.
Water is leaking from the freezer. It looks like water accumulated in the base of the freezer under the basket, froze and is now melting.
Food in the freezer is frozen, but water is slowly dripping from the front right corner when the door is closed. Also the ice maker quit working replaced water filter and have good water pressure.
We have model# WRF736SDAM14, French Door Whirlpool! It’s just over a year old. For some time now, there is a pretty large amount of moisture buildup on the seal on the freezer door seal between the refrigerator doors & freezer doors. Needs to be dried up a couple times a day.
We have a Whirlpool Gold GI6FDRXXY00.
All doors are shut but the “open door” icon is lit up and alarm sounds every few min.
There is nothing in fridge or freezer so nothing blocking it from being closed.
As well the interior light is no longer turning on could they be related?
What could be the problem?
We can’t use the ice maker or water function.
My French Door Refigerator Model #WRX988SIBM has frost in the freezer sections. This has just begun. What do I need to do?
I see that Whirlpool’s products interest me so much because of their Stainless Steel design and the high quality of them!
Model GZ25FSRKYYO
All doors are close but the light that indicates the doors being open remains on, this is affecting the temperature. I checked to make sure there wasn’t any food blocking the doors but they seem to be fully closed.
Water is leaking from the freezer. It looks like water accumulated in the base of the freezer under the basket, froze and is now melting. Food in the freezer is frozen, but water is slowly dripping from the front right corner when the door is closed.
OUR POWER WENT OUT AND THE CONTROL PANEL ON OUR WHIRLPOOL GOLD REFRIGERATOR (MODEL GI5SVAXVL01) NO LONGER WORKS. (THE PANEL WILL LIGHT UP WHEN ANY BUTTON IS PRESSED). WATER AND ICE DISPENSERS ALSO DO NOT WORK.
My French door refrigerator is constantly chiming every 5 seconds and the display lights go out. What does this mean? Do I need a service call?
after a power outage I can not get water or ice to dispense control board not working properly.