Electric Garage Door Opener Stopped Working – No Power – Green Light Not Lit

QUESTION: My garage door opener will not work. It will not open the garage door because the unit is not turning on. The unit is over 2 years old. It is plugged into the electrical outlet. The outlet has power. No GFCI on outlet. The main circuit breaker is flipped on. Despite all this the small green light that tells you it is ON and working is not illuminated. It seems no electricity is getting to the garage door opener. What can I check to try to fix it myself? I do not want to buy a new one or hire a garage door repair company.

Garage Door Opener Not Getting Power - How To TroubleshootGarage Door Opener Not Getting Power – How To Troubleshoot

ANSWER: If your garage door opener (Craftsman, Liftmaster, Chamberlain, Genie, SOMMER, Decko) has NO power but it is plugged in, the circuit breaker is ON, and you know for SURE the electrical outlet has power, then there is something in the garage door opener that is faulty. There is an electrical issue in the opener. You will need to check the internal components of your garage door opener with a multi-meter to find the source of the problem.

NOTE: TO BE SURE POWER IS ON TO THE GARAGE DOOR OPENER ELECTRICAL OUTLET, plug in a lamp and test it.

If you do not know how to use a multi-meter, here is a video that will show you how… How To Use A Multimeter?


How to use a multimeter to measure voltage, current, resistance and continuity?

Here is what may cause your garage door opener to not power ON:
1 – The transformer has failed due to a power surge.
2 – The glass fuse on the circuit board has blown or popped.
3 – The circuit board itself is faulty.
4 – A wire or wire harness is loose or burnt.
5 – The end of the electrical cord has become disconnected from the opener terminals.
6 – The electrical cord itself is damaged.
7 – Bad capacitor.

Garage Door Opener Parts IdentificationGarage Door Opener Parts Identification

To begin troubleshooting your garage door opener with electrical issues:
1 – Use a sturdy and safe ladder to reach the opener.
2 – Unplug the garage door opener from the electrical outlet.
3 – Remove the outer cover over the motor and circuit board.
4 – Locate the components that we have mentioned that may be faulty.
5 – Check for any obvious signs of something burnt, melted, or broken.
6 – Begin to check the components with your multi-meter to find the faulty part.

General Wiring Diagram For Garage Door OpenersGeneral Wiring Diagram For Garage Door Openers

TRANSFORMER:
– Use your multi-meter and check to be sure 120 volts is going into the transformer.
– (120 volts goes in and low voltage comes out)
– If no voltage is coming out, replace the transformer.

FUSE:
– Find the glass fuse on the circuit board.
– Check to see if it has popped or blown.
– Test with meter to be sure.
– If fuse is popped, replace it with the same amperage not a higher amperage.

CIRCUIT BOARD:
– The circuit board may be burnt, melted, blackened.
– If so it is most likely bad and needs to be replaced.

WIRING or WIRE HARNESSES:
– Check wires and or wire harnesses to be sure they are not loose or damaged.
– If loose, re-secure.
– If damaged, replace.

ELECTRICAL POWER CORD:
– Check that the power cord is connected to the terminals.
– If not, reconnect.
– If the power cord is damaged, replace.

CAPACITOR:
– Check capacitor with multi-meter to find if it is faulty.
– If so, replace.
– (Here is How to test a capacitor)

RECTIFIERS:
– Check the rectifiers.
– 4 rectifiers will be small round black components with a wire on each end.
– There may be a bridge rectifier unit that is a black rectangle with 4 wires on the circuit board.
– Is low voltage DC coming out? If low voltage DC comes out then the green light will be illuminated.

POWER TO GARAGE DOOR OPENER:
1 – There is 120 volts AC electricity to the opener.
2 – Power runs through fuse, wires, and on the circuit board.
3 – Transformer has 120 volts in and low AC out.
4 – 4 rectifiers

If all else fails, you may need a new garage door opener. Your opener may be old and parts are hard to find. Either way a new replacement part or new garage door opener will need to be purchased. See below for garage door opener parts and new garage door openers.

Garage Door Opener Control Boards and PartsGarage Door Openers Parts, Control Boards, and More!

Garage Door Openers OnlineNew Garage Door Openers Online For LESS!

Have a question about a garage door opener that is not getting power? Ask us your question below in the comments section and we will be happy to help.

ALLEN VETTER - DIY Repair Assistant
Allen is a Home Maintenance/Appliance Tech and the author/creator of this website. He has 33 years of experience troubleshooting and repairing all types of appliances. Contact here

10 thoughts on “Electric Garage Door Opener Stopped Working – No Power – Green Light Not Lit”

  1. I have a Genie Power Max 1500, garage door opener.
    I was trying to open the door and it kept stopping all the time.
    Once I got the garage door up, it hit at the end and lost power.

  2. I have an older 1/2 horse Chamberlain garage door opener, some times the opener quits operating. If I pull the plug on the opener and then plug it back in it works for a while but it will lose power and I have to unplug it and plug it back in to get power. Thanks, Bernie

  3. I have a Genie powermax 1500 garage door opener.
    We had a power outage around our area and that cooked our garage door opener.
    Had a tech come by and say I need a new circuit board, fair enough so I got one.
    I replaced it myself, triple checked to make sure I had everything plugged correctly.
    When I plugged my unit back in I heard a Pop somewhere in the motor unit.
    No smell or black marks anywhere and did not trip the breaker.
    Switched 2 wires that I thought could have been wrong.
    Now I can’t get any power to the unit at all, is there a fuse or something im missing, really hope I don’t need to purchase another new board.

  4. My breaker panel is located in my garage. Recently the breaker to the garage door was tripped while the door was down. I was unable to open the door with either the remote or outside control panel. I ended up breaking the garage window, climbed into the garage and reset the breaker. Isn’t there something I can do to avoid breaking the window again if this should happen in the future?

  5. I have a Genie Pro Screw Drive garage door opener. The opener will work then stop. Minutes later it will work again. It’s not the circuit board. I narrowed the problem to the capacitor or the transformer but do not know which to replace.

  6. I have an older (approx. 27 year old lift master 1/2 hp) I can not get it to open the door from the wall switch. The remote switch works. I do not have power at the wall switch. I have changed it and no luck. I suspect a bad transformer. I can’t find any circuit breaker for the current source. I hope I’m missing one.

  7. Hi I went to replace the light on a glidermatic opener and it flashed and shorted Now opener clicks twice then after three seconds it beeps once but nothing moves The fuse was blown and now keeps blowing each time Anyone know why?

  8. We have 4 garage door openers, 2 stopped, no power at owner or wall button.
    3 year old home, checked ALL GFCI and found 1 in my laundry room that doesn’t work no power.
    Could that be possible for a laundry room outlet/GFCI be connected to 2 of the four garage openers?
    Of course all electrical panels have been checked out.
    Hoping to find the issue so garages can be auto vs by hand.
    Any thoughts? Susan

  9. I have a overhead door model 455.
    The wall button has power, but the opener doesn’t power on.
    Does this sound like a fuse blown?

  10. Mell G Cunningham

    Any garage door opener over 12 years old is beyond the point of investing such depth of technical analysis. Unless you are an electrical/electronic expert on your own dime, it would be cost prohibitive. Buy a new one!

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