Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Most automatic ice makers on all refrigerators work using the same principles. Fixing the ice maker on your fridge is not usually a difficult task. Most of the problems can be fixed and repaired by you instead of calling a professional. There are a few obvious things you need to check first and foremost. These fix-it solutions apply to side-by-side and top and bottom new and old style refrigerators. The ice maker repair tips will work on all Kenmore, GE, LG, Samsung, Frigidaire, Whirlpool and Kitchen Aide Refrigerators and Freezers.
This Ice Maker Parts Identification Illustration can be used with the old and new style ice makers.
Both side-by-side and top and bottom refrigerators use the same ice making principles.
Is the ice maker in the “ON” position? On some ice makers there is an on/off switch located on the ice maker itself. Make sure this is in the on position.
Is the water filter clogged? There is a water filter in or behind your refrigerator that all water going to the ice maker passes through. If this filter is clogged then your ice maker will stop making ice cubes. Consult your refrigerator user manual or see how to change your refrigerator water filter.
Is the ice maker “shutoff arm’ in the up position? There is a plastic or metal arm the senses when your ice cube canister is full. When full the arm moves in the “up” position and shuts off the ice maker. Make sure the “feeler arm” is in the DOWN position and nothing is blocking it.
Are the water lines behind your refrigerator pinched? Sometimes moving your refrigerator around can pinch or crimp the water lines in the rear of the fridge. Pull the refrigerator out about 12 inches and using a flashlight, check the water line for crimps or being pinched.
Is the ice bin completely full? If the ice bin is completely full then your ice maker won’t keep making ice. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off.
Is your freezer not getting cold enough? If your freezer is not at freezing temperature, the ice maker cannot work properly to make ice cubes. Check using a temperature gauge and or turn the temp for the freezer down meaning to get it colder as close to 32 degrees as you can or colder. Usually an ice maker won’t function if the temp is 4 to 6 degrees above freezing. This means the temperature is too warm in the freezer to make ice cubes.
Is the ice maker paddle or ejector blades blocked? There is a spinning ice paddle inside of your ice maker that turns to push the ice cubes out. Make sure this paddle is not stuck or blocked thus preventing ice from being dispensed.
Is the water pressure too low? Sometimes the water pressure is so low it cannot be fed into the ice maker to make ice. This could be from a blocked water line or blocked filter. Check to be sure there are no blocked lines by removing them and blowing air through them. The only way to test the water filter is to just replace it.
Is the water valve behind your refrigerator turned off? The water valve behind your fridge can be turned off when replacing the water filter. It is possible you just changed the water filter and someone has forgotten to turn the water back on. Turn the valve on so water can flow to the ice maker.
Is the ice maker solenoid valve (water inlet valve) disconnected or has failed? The ice maker has a small solenoid valve that controls water flow. This solenoid is usually located in the back bottom of the refrigerator. It is possible an electrical connector has fallen off or the solenoid valve is faulty. Safely test the valve with a multimeter and confirm it is working properly.
This ice maker installed in a side-by-side works exactly the same as the old style ice makers.
If none of the above suggestions has solved your problem, type your refrigerator manufacturer and model number into a search engine for more specific help and solutions.
Jerri,
Try turning the temp in the freezer DOWN (as in a lower temp to keep it colder in the freezer).
-RR
I have an Amana refrigerator with a FSP 628135 ice maker. Every time the ejector blades dump ice, there is some ice chunks left on the blades that get frozen back on and then they can’t go back down into the icemaker but is stopped. The only way to get it to continue is to manually knock the ice off. Please help!
My 4 year old Samsung double door bottom freezer frig stopped making any ice.
Like me, If you are having the same problem and your frig is not showing any error codes, saying everything is working as it should. My problem was because the water fill tube that comes through the back of the fridge to fill the water tray was frozen solid and water cannot pass through it.
TO FIX IT ….undo the water line that connects to the tube in the back of the fridge and blast it with a hot hair dryer for a couple minutes and then do the same from inside the freezer where the tube empties into the tray. Do this until you can blow freely through the line. Over time water will gradually freeze and build up to stop any water to pass. This fixed my problem and now have ice again !!!
Thanks RR. I’ll check out the wiring as well as the timer and heater and I’ll let you know what I find. Thanks!
Jay,
You may have faulty wiring on the ice maker or possibly a wire harness is loose or damaged. Can you check the ice maker by removing it and checking the wiring and any obvious signs of damage?
The ice maker tray rotates and dispenses ice by using a timer and heater. You may want to check those parts also.
-RR
Thanks for the quick reply. The ice maker reset works fine. However, that is the only time that the ice maker will dispense ice. Only after pressing the reset button. Samsung’s troubleshooting guide for that behavior says to make sure that the ice maker is turned on which in my case it is. Is there anything else I can check? I’m curious as to what causes the ice tray to rotate and dispense the ice once the ice is frozen?
Jay,
This troubleshooting page from Samsung should assist you with resetting the ice maker. Samsung refrigerator ice maker reset. Here is another Samsung ice maker reset if the first did not work.
-RR
I have a Samsung RF266ABBP/XAA and the freezer ice maker is only dispensing ice when the test/reset button is pressed. Tray refills with water but does not dispense the ice once frozen.
Doris,
Thoroughly check the ice maker to be sure there are no blockages or similar. Be sure the ice maker is ON and that the actuator arm is in the correct place. Does the dispenser make noise when you depress for ice?
-RR
I have a two year old Daewoo side by side american fridge/freezer that is not giving me ice but can still obtain water. Reference DRS30DSMB