Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Most automatic ice makers on all refrigerators work using the same principles. Fixing the ice maker on your fridge is not usually a difficult task. Most of the problems can be fixed and repaired by you instead of calling a professional. There are a few obvious things you need to check first and foremost. These fix-it solutions apply to side-by-side and top and bottom new and old style refrigerators. The ice maker repair tips will work on all Kenmore, GE, LG, Samsung, Frigidaire, Whirlpool and Kitchen Aide Refrigerators and Freezers.
This Ice Maker Parts Identification Illustration can be used with the old and new style ice makers.
Both side-by-side and top and bottom refrigerators use the same ice making principles.
Is the ice maker in the “ON” position? On some ice makers there is an on/off switch located on the ice maker itself. Make sure this is in the on position.
Is the water filter clogged? There is a water filter in or behind your refrigerator that all water going to the ice maker passes through. If this filter is clogged then your ice maker will stop making ice cubes. Consult your refrigerator user manual or see how to change your refrigerator water filter.
Is the ice maker “shutoff arm’ in the up position? There is a plastic or metal arm the senses when your ice cube canister is full. When full the arm moves in the “up” position and shuts off the ice maker. Make sure the “feeler arm” is in the DOWN position and nothing is blocking it.
Are the water lines behind your refrigerator pinched? Sometimes moving your refrigerator around can pinch or crimp the water lines in the rear of the fridge. Pull the refrigerator out about 12 inches and using a flashlight, check the water line for crimps or being pinched.
Is the ice bin completely full? If the ice bin is completely full then your ice maker won’t keep making ice. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off.
Is your freezer not getting cold enough? If your freezer is not at freezing temperature, the ice maker cannot work properly to make ice cubes. Check using a temperature gauge and or turn the temp for the freezer down meaning to get it colder as close to 32 degrees as you can or colder. Usually an ice maker won’t function if the temp is 4 to 6 degrees above freezing. This means the temperature is too warm in the freezer to make ice cubes.
Is the ice maker paddle or ejector blades blocked? There is a spinning ice paddle inside of your ice maker that turns to push the ice cubes out. Make sure this paddle is not stuck or blocked thus preventing ice from being dispensed.
Is the water pressure too low? Sometimes the water pressure is so low it cannot be fed into the ice maker to make ice. This could be from a blocked water line or blocked filter. Check to be sure there are no blocked lines by removing them and blowing air through them. The only way to test the water filter is to just replace it.
Is the water valve behind your refrigerator turned off? The water valve behind your fridge can be turned off when replacing the water filter. It is possible you just changed the water filter and someone has forgotten to turn the water back on. Turn the valve on so water can flow to the ice maker.
Is the ice maker solenoid valve (water inlet valve) disconnected or has failed? The ice maker has a small solenoid valve that controls water flow. This solenoid is usually located in the back bottom of the refrigerator. It is possible an electrical connector has fallen off or the solenoid valve is faulty. Safely test the valve with a multimeter and confirm it is working properly.
This ice maker installed in a side-by-side works exactly the same as the old style ice makers.
If none of the above suggestions has solved your problem, type your refrigerator manufacturer and model number into a search engine for more specific help and solutions.
My freezer is located under the refrigerator.
Lately my ice maker hasn’t been producing ice.
I finally figured out that the ice maker is making ice but the ice tray is not turning to dump the ice out and make a new batch of ice.
If I push the “test button” the ice tray will turn and drop the ice.
But if I don’t push that “test button” the ice won’t drop and went keep making more.
Does anyone know what I can do to go about fixing this problem to make the ice tray turn and drop ice?
Pat,
It sounds as if the timer mechanism in the ice maker is faulty or stuck.
You can try taking the ice maker apart and visually checking.
If the problem persists, you may want to replace the complete ice maker or the timer mechanism that controls the ice maker arm (whatever is cheaper).
-RR
I have a Samsung Refrigerator RE261 not making ice. I reset it but no water went into tray. It seems the full indicator arm is stuck in the up position and I don’t want to pull too hard for fear of breaking. Is there a release or how do i reset it?
Samsung rs265td refrigerator. We have accidentally set the “Ice Maker OFF” button and can find no way of resetting it back. Cannot get the cover off the icemaker as well. It supposedly goes up and toward you, but cannot do this yet. Water comes through just fine. We had an emergency when the ice bin froze up and got the SS blade jammed. Refrigerator made terrible noises as it tried to un-jam itself. Got PC-Er code and refrig. basically shut down. Took ice bin out, and seemed to go back to normal.
Dan,
A faulty freezer door switch will cause the fridge to think the freezer door is open and therefore not make ice cubes. Be sure the door switch is in working order.
-RR
I replaced the entire ice maker assembly, turned the ice maker switch to “on” on the refrigerator control panel and pushed reset switch on for over 5 seconds on new ice maker, nothing. Unit does not function as described in videos, etc. Does freezer door switch have any function regarding the ice maker?
Dan,
Most likely there is a faulty timer mechanism in the ice maker.
-RR
Thanks for your reply. I did remove the ice maker and let it thaw out. I also used a hair dryer to thaw the water inlet. I did get a chunk of ice and water from the line. I reinstalled the ice maker, turned the water on and turned the ice maker on, nothing happened. I tried the reset switch on the ice maker and still nothing. The arm on the ice maker is in the up (full tray) position. I presume with the arm up nothing functions, what controls the arm that does not allow it to drop?
Dan,
Inspect the ice maker and be sure there is nothing frozen and blocking it.
Try resetting it again and also unplugging the wire harness that powers it.
Plug the wire harness back in and this sometimes resets it the ice maker to work.
Be sure you unplug the fridge before disconnecting any wires.
-RR
We have a 3 year old Samsung refrigerator with the lower freezer compartment, model RF260BEAESR. Like other posts the ice maker does not make any ice. We went on vacation and I turned off the water to the house but I forgot to turn off the ice maker. When we returned home I turned on the water but the ice maker does not fill with water. I replaced the water filter and tried to use the reset switch on the ice maker but nothing happens, ice tray does not rotate or fill with water. Not sure what to try next to test and / or do to try to fix it.