Samsung RS model fridge ice maker not filling with ice. QUESTION: I reset the ice maker on my Samsung RS Refrigerator as it was not working properly. I am not getting any ice cubes. The ice maker tray does not fill with water. I used a blow dryer on it to apply heat to the water line. This was to melt any ice that may have formed in the water line. This did not work as the ice cube tray still does not fill with water. Is my Samsung refrigerator problem a possible clogged or bad water valve? Does the water line pass through any sort of filter between the valve and the ice cube tray besides the main water filter in the fridge itself? Do I need to call a refrigerator repair company? Should I contact Samsung Refrigerator Support? Any help you can provide me will help.
Samsung Refrigerator RS Models – Not Making Ice
Answer: Samsung issued a bulletin for this exact NO ICE issue for Samsung RS263T, RS265T, and RS267T refrigerators. Samsung says the water line within the freezer door can freeze. Samsung states to check the orange water line at the front bottom of the refrigerator and see if the water line is frozen. It tells you to disconnect the orange water line and blow air through it. If no air comes out from the end, it tells you to replace the freezer door. However, replacing the door is expensive, some Samsung refrigerator owners simply replaced the orange water line with new and re positioned it and then wrapped it with insulation tape. Samsung’s complete repair explanation is below.
Below is the actual service bulletin from Samsung
ICE MAKER PROBLEM? = Samsung Refrigerator RS Model Number – Not Making Ice
WHAT CAN BE THE CAUSE? = Water Line In The Freezer Door Can Freeze
WHAT HAPPENS IF FROZEN? = This Prevents The Ice Maker From Making Ice
HOW TO FIX YOURSELF – STEP BY STEP
1 – Remove Bottom Leg Cover
2 – Locate The Orange Water Line
3 – Verify If The Orange Water Line Is Frozen
4 – Remove Ice Maker Cover
5 – Disconnect Orange Water Line At Coupler
6 – Introduce Air Into The Orange Water Line
7 – Check Air Flow Out Of The Ice Maker Fill Tube
8 – If No Air Flow Out Of Ice Maker Fill Tube Replace Freezer Door
9 – You May Also Try Wrapping The Orange Water Line With Insulation Tape
If you have the issue of your refrigerator / freezer not making ice, and it does not pertain to the issue here,
please see the page here Refrigerator Freezer Not Producing Ice Cubes.
Samsung refrigerator parts
If you have this exact same problem on your Samsung RS Model Refrigerator and you HAVE NOT found an orange frozen water line as the above article suggests, please leave a comment below and we will be happy to assist you in troubleshooting the NO ICE issue. If you have found a frozen ORANGE WATER LINE, let us know if you have tried wrapping it with a thermal insulation tape and if that has fixed the issue instead of replacing the freezer door.
I have a Samsung French Door Fridge with ice maker, but no water dispenser (Model # RF260BEAEWW/AA). The problem is the same as mentioned in the original question above. When the test/reset button is pressed, everything seems to be working (mechanically). However, no water is filling the tray. I checked the filter, replaced. I turned off and unplugged the Fridge for several hours. When I turned it back on the temp. in the freezer was room temperature. Reset everything and still no water in ice maker. Does the circuit board in the ice maker tell it when to add water? If I replace the ice maker, what is the chance (percentage) of fix? Replacement looks to be a simple job, but parts are $100+. Is it worth it?
Please reply as soon as possible, so I can get on to the next step.
My Samsung RF4287 fridge is not making ice. The water dispenser works perfectly. I have pushed the reset button and nothing is happening? Is there something else that I can try before calling for a repair?
We’re having this exact same problem. Did you ever get an answer on how to fix it?
I have a Samsung refrigerator model number RH25H5611SR/AA that the ice maker is not getting water. I took the cover off the ice maker and depressed the test button which causes the fingers to spin freely. I will replace the filter to determine if it may be clogged, however the water button works fine and the filter replacement light is not on. I am starting to think the water line in the door may be frozen. This is the second and last Samsung refrigerator I will buy. We returned the first because the contactors for the compressor were chattering.
My Samsung refrigerator French door, model rf266aewp/xaa water dispenser does not shut off, it’s inside and not in the door, what can be done, I have to shut the water supply off to stop it.
I have a Samsung refrigerator model # RF28HDEDBSR that won’t fill water.
I have defrosted the freezer by shutting it down for 2 days. hit the reset button.
Before this happened we had a build up of frost on the inside of the ice maker, that’s why i shut it down to remove the frost.