Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Most automatic ice makers on all refrigerators work using the same principles. Fixing the ice maker on your fridge is not usually a difficult task. Most of the problems can be fixed and repaired by you instead of calling a professional. There are a few obvious things you need to check first and foremost. These fix-it solutions apply to side-by-side and top and bottom new and old style refrigerators. The ice maker repair tips will work on all Kenmore, GE, LG, Samsung, Frigidaire, Whirlpool and Kitchen Aide Refrigerators and Freezers.
This Ice Maker Parts Identification Illustration can be used with the old and new style ice makers.
Both side-by-side and top and bottom refrigerators use the same ice making principles.
Is the ice maker in the “ON” position? On some ice makers there is an on/off switch located on the ice maker itself. Make sure this is in the on position.
Is the water filter clogged? There is a water filter in or behind your refrigerator that all water going to the ice maker passes through. If this filter is clogged then your ice maker will stop making ice cubes. Consult your refrigerator user manual or see how to change your refrigerator water filter.
Is the ice maker “shutoff arm’ in the up position? There is a plastic or metal arm the senses when your ice cube canister is full. When full the arm moves in the “up” position and shuts off the ice maker. Make sure the “feeler arm” is in the DOWN position and nothing is blocking it.
Are the water lines behind your refrigerator pinched? Sometimes moving your refrigerator around can pinch or crimp the water lines in the rear of the fridge. Pull the refrigerator out about 12 inches and using a flashlight, check the water line for crimps or being pinched.
Is the ice bin completely full? If the ice bin is completely full then your ice maker won’t keep making ice. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off.
Is your freezer not getting cold enough? If your freezer is not at freezing temperature, the ice maker cannot work properly to make ice cubes. Check using a temperature gauge and or turn the temp for the freezer down meaning to get it colder as close to 32 degrees as you can or colder. Usually an ice maker won’t function if the temp is 4 to 6 degrees above freezing. This means the temperature is too warm in the freezer to make ice cubes.
Is the ice maker paddle or ejector blades blocked? There is a spinning ice paddle inside of your ice maker that turns to push the ice cubes out. Make sure this paddle is not stuck or blocked thus preventing ice from being dispensed.
Is the water pressure too low? Sometimes the water pressure is so low it cannot be fed into the ice maker to make ice. This could be from a blocked water line or blocked filter. Check to be sure there are no blocked lines by removing them and blowing air through them. The only way to test the water filter is to just replace it.
Is the water valve behind your refrigerator turned off? The water valve behind your fridge can be turned off when replacing the water filter. It is possible you just changed the water filter and someone has forgotten to turn the water back on. Turn the valve on so water can flow to the ice maker.
Is the ice maker solenoid valve (water inlet valve) disconnected or has failed? The ice maker has a small solenoid valve that controls water flow. This solenoid is usually located in the back bottom of the refrigerator. It is possible an electrical connector has fallen off or the solenoid valve is faulty. Safely test the valve with a multimeter and confirm it is working properly.
This ice maker installed in a side-by-side works exactly the same as the old style ice makers.
If none of the above suggestions has solved your problem, type your refrigerator manufacturer and model number into a search engine for more specific help and solutions.
please i want the systematic procedure for using the automatic ice maker in my samsung side by side fridge.
Do i have to pour in or put ice in.
Please i need every step in the use of the ice maker
We have a whirlpool french door fridge. Quit making ice. Bought a new filter, still no ice. Bought a filter bypass cap and put it on with no filter. Been making ice ever since! Water tastes gross so put new filter back in. Now we have no ice again! Any ideas? Thanks!!
Dale,
Also… if the problem happened after the technician replaced the filter head and body, check the recent installation and how it was installed to be sure the tech didn’t install it incorrectly. Filter head could still have protective cap still installed, or something similar. Good luck!
-RR
RR,
Thank you for contacting me. I don’t know but when I get home I will look. It is a RS265TDRS side by side refrigerator. I am thinking it stop filling all of the ice maker trays right after the samsung technician replaced the filter head and body where the filter sits. I did not notice because it took a while for the ice bucket to get so low. It is just making a couple of blocks at a time.
But thank you I will look when I get home from work.
Hi Dale,
On some Samsung refrigerator/freezers there is a small white plastic groove on the right side of the icemaker head. There should be a water fill time adjustment screw. Does your refrigerator have this and if so have you tried to adjust it?
-RR
Not enough water going to my Ice maker, no blockage in water lines and I can remove filter from water system. Still not enough water getting to tray, and I have replaced the water pump on my Samsung. Is there a way to make the refrigerator increase the water level to the Ice maker?
Hi Cathy,
If the arm is not connected to the ice maker then yes the arm must be broken off. Therefore the ice maker is more than likely stuck in the off position and not making ice. You could disconnect the ice maker from the freezer by usually unplugging a small wiring harness and removing a few screws. Remove it from the freezer and take the side of it off and see where the on/off arm may have detached. You can even order a complete new ice maker and it may be cheaper than a service call. You could also order just the mechanism that operates the on/off arm if it is available.
-RR
I have an ice maker with an arm that goes up and down. In the down position ice cubes form. It seems like the are is not connected thus no ice cubes. Do you think the arm is disconnected someplace or broken. Do I need to call someone?
David,
Try disconnecting the ice maker, remove it from the freezer, then let it thaw out.
Please let us know the make and model of your refrigerator/freezer so we may further assist you.
-RR
Our refrigerator will not make ice. We have water, we replaced the filter, we shut the switch off and several minutes later turned it on, and went through the check list on the website. We have no ice cubes, but the tray is frozen full. We have several times used a hair dryer and warmed it up. but it doesn’t help. (It did dump the cubes once on it own, but not since.