Samsung Washing Machine Error Code ND – What To Check – How To Fix

If you are getting the ND error code on your Samsung washer, this means it will NOT DRAIN. This error occurs when the washer cannot drain or at times it cannot spin properly. It is most commonly called: Water Does Not Drain From Washer. The information below will show you how to correct and reset the washer to clear the ND error code.

Samsung washer ND error codeSamsung washer ND error code

When your Samsung Washing Machine will not drain or spin AND the “nd” error code is shown… Do the following to fix the washer yourself…

1 – Make sure the wash size is not too big.
2 – Be sure the clothing in the washer is balanced.
(If the tub is overfilled with clothing, the wash tub cannot spin at faster speeds, the washer may shut off if this is the case)
3 – Make sure the washer water drain hose (the drain hose from washer to wall) is straight and has no bends.

washer drain hoseWasher drain hose – Make sure it is not bent or clogged

Make sure the washer drain hose is not pushed far into the draining pipe.
NOTE: A siphoning effect will happen if the drain hose is pushed in too far… thus causing water to come back into the washing machine.

be sure washer drain hose is not in drain pipe too deepBe sure washer drain hose is not in drain pipe too deep

1 – Make sure the washing machine door is completely closed.
2 – Be sure the pump filter is clean and not clogged or blocked in any way.
(The washing machine will not drain or spin if the pump debris filter is clogged. Here is info for How To Clean The Filter On A Front Loading Washer.)
3 – Make sure the washing machine is completely level. Use a level and put it on top of the washer to be sure it is level on the ground. If you find the washer not to be level, use the legs on the washer to level it.

Is the washing machine door locked? Clean the pump filter out as this will lessen the water level and unlock the door lock.

Samsung front load washer filter locationSamsung front load washer filter location

The ND error is NO DRAIN. If you have any issues dealing with your Samsung washer and the ND error code, please leave a question or comment below and we can provide assistance. Please leave the model number of your washer so we can assist further.

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63 thoughts on “Samsung Washing Machine Error Code ND – What To Check – How To Fix”

  1. Samsung Washer WF337AAG/xac owner.
    Got the error code ND.
    Took the pump apart and found built up sediment that formed hard rocks and clogged up the pump.
    Cleaned it and everything was working again.
    3 weeks later got the ND error code again and had to take the pump apart gain and found multiple hardened sediment.
    I don’t understand where this is coming from since my clothes are not that dirty.
    Everybody keeps telling to clean out the filter but this model has not filter

  2. Did you find out what was wrong with yours? I have the same model and same error code. Our repair guy is saying it needs a new washer drain pump. Hoping that will fix the issue.

  3. Beverly Schlein

    I have a Samsung WF210ANW/XAA tjat stopped mid cycle, I figured out how to drain and was able to get out my clothes. This washer was bought used from family member and had nit had any trouble. So, I cleaned the debrisk filter, used an air compressor to blow thru drain hose to make sure no clogs and ran an empty cycle, no problems. Rand a rinse and spin cycle empty, no problems, drain pump engaged, all is well. So having thought I had problem solved ran a load of towels on heavy duty 130 minute cycle. Washe’d fine, pumped out, rinsed and at 25 minutes left at stopped, have an nd no drain code. I let machine set for a few hours as I had spent hours last night draining the tub and knew it was timely task. So, finally get back to it. Opened emergency drain line, the black tube on front and drained 1 bucket full if water. Put the plug on so I could go dump as I k ew from previous that it takes about 3 drain sessions to get all water out. Just for curiosity I turned machine on, held down spin button to see if I could do a spin only, lo and behold it engaged pump and spun out the towels. I am so disappointed in this washer and not sure if spending the money in a new drain pump will solve anything as it seems to work fine when empty yet with clothes it will stop in cycle. Anyone have any suggestions

  4. Samsung VRT owner, my washer had an error ND it would not drain at all. I bought a new drain pump hoping it would solve the problem, but it did not the ND would come up when it was time to drain about 31 min. I checked all the hoses to make sure they were not clogged, everything was clear. I finally decide to check the washer control panel and there it was the control panel was burnt in a couple of fuses I’m guessing the drain pump fuse was burnt, beause yhe washer worked perfectly fine until it came to that time. So if you have checked all the hoses and they are clear check your control panel, and possibly save yourself a couple bucks. And yes the control panel is a bit pricey. Mine came to $187 from Sears.

  5. I have drained the machine and cleaner the debris but I am still getting the nd code and there is residual water I the washer.

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