Samsung Washing Machine Error Code ND – What To Check – How To Fix

If you are getting the ND error code on your Samsung washer, this means it will NOT DRAIN. This error occurs when the washer cannot drain or at times it cannot spin properly. It is most commonly called: Water Does Not Drain From Washer. The information below will show you how to correct and reset the washer to clear the ND error code.

Samsung washer ND error codeSamsung washer ND error code

When your Samsung Washing Machine will not drain or spin AND the “nd” error code is shown… Do the following to fix the washer yourself…

1 – Make sure the wash size is not too big.
2 – Be sure the clothing in the washer is balanced.
(If the tub is overfilled with clothing, the wash tub cannot spin at faster speeds, the washer may shut off if this is the case)
3 – Make sure the washer water drain hose (the drain hose from washer to wall) is straight and has no bends.

washer drain hoseWasher drain hose – Make sure it is not bent or clogged

Make sure the washer drain hose is not pushed far into the draining pipe.
NOTE: A siphoning effect will happen if the drain hose is pushed in too far… thus causing water to come back into the washing machine.

be sure washer drain hose is not in drain pipe too deepBe sure washer drain hose is not in drain pipe too deep

1 – Make sure the washing machine door is completely closed.
2 – Be sure the pump filter is clean and not clogged or blocked in any way.
(The washing machine will not drain or spin if the pump debris filter is clogged. Here is info for How To Clean The Filter On A Front Loading Washer.)
3 – Make sure the washing machine is completely level. Use a level and put it on top of the washer to be sure it is level on the ground. If you find the washer not to be level, use the legs on the washer to level it.

Is the washing machine door locked? Clean the pump filter out as this will lessen the water level and unlock the door lock.

Samsung front load washer filter locationSamsung front load washer filter location

The ND error is NO DRAIN. If you have any issues dealing with your Samsung washer and the ND error code, please leave a question or comment below and we can provide assistance. Please leave the model number of your washer so we can assist further.

Leave a Reply

63 thoughts on “Samsung Washing Machine Error Code ND – What To Check – How To Fix”

  1. Kelvin Loveless

    I had the “nd” error and replaced the pump. It worked for a time and then failed again. I eventually figured it out. The washing machine was slightly out of balance and that was causing the spin cycle to fail. Now that it is perfectly level horizontally it is working great. I probably didn’t need to replace the pump. the symptom was that the spin cycle would keep stooping as it spun up and retry. when I first checked the level the bubble was between the 2 lines but touching the line at one side. it was off by a very small amount. Moving the washer when I changed the pump must have changed it enough to get it to work for a time.

  2. Ditto, found a quarter in the plastic L between the tub to drain hose and the second hose on the L that attached to the input of the pump. Samsung could have made this hose in one piece and eliminated the L, and eliminated the probability of a jam in the sharp turn.

  3. Good Morning,

    I have a Samsung WF316LAS/XAA. I have replaced the Pump, I have changed the Control Lock Mechanism, check all the hoses for kinks and clogs, keep the hose at the recommended depth capacity for drainage and still have an ND error. Machine locks and and washes but always stops at 37 minutes, the spin and rinse cycle, not sure what else it can be?

  4. Took the drain motor off and checked , got shop vac to both tubes from the motor , both suck and vac . Still had the ND error . Took motor off again then took off the large black tube from drum to motor, found a dollar coin just the right size to block then drop ( causing intermittent fault )

  5. I as well have same problem i drained the hose and rinsed the filter but as soon as i put close in the machine it keeps beeping nd

  6. Have Samsung WF419AAW/XAA. Just replaced drain pump motor. Went to use and getting nd code again

  7. Robert Johnson

    My washing machine WF220ANW/XAA has a solid hourglass on the display panel with the number 58.
    I try to run a cycle to get rid of the timer but then get an “nd” error code.
    I’ve cleaned the drain plug and checked to make sure the drain hose is not kinked but nothing works.
    I’ve also reset the circuit breaker and unplugged the machine for 30 minute to reset it.

  8. Laura Copeland

    Getting error code nd on my Samsung washing machine, model # WA5451ANWXAA02

  9. I’m having the same problem with the same model. Did you figure your problem out?

Leave a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.