How To Fix A Washing Machine That Is Not Spinning or Draining




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If your old or new washing machine does not spin we have some diy fix tips below to get it running again. The absolute first thing to do to your washing machine that will not spin or drain (whether it is top loading or front loading) is to perform a “Master Reset” to the washer. This should be completed before taking off parts or removing panels to make sure the computer control is not at fault. You may also be interested in How to soak clothes in a front loading washer.

Washing Machine Not Spinning

Sometimes the computer will send fault codes to the motor because of:
1. An electrical spike
2. A load imbalance
3. A fault in the computer module itself

To perform the Master Reset, carefully unplug the washing machine from the power outlet and leave it unplugged for one minute. After one minute is up, plug the washer cord back into the wall. Next, open and close the door of the washing machine 6 times within 12 seconds to send a “reset” signal to all the components. (This is a common fix that many appliance repair mechanics use – it works on about 50% of all washing machines.) Once the reset has been completed set the washer to do a small load with no clothes in the washer. See if the washer goes through with the cycle as normal. If the washer performs correctly, then it has been reset and is fixed. If not refer to more troubleshooting techniques and causes of problems below.

If that did not solve the problem then it may be the “Lid Switch”. Top loading washing machines that have a faulty lid switch will not turn the agitator and the spin cycle will not start. However on some washing machine models it will still agitate but not spin. To properly check this you must remove the lid switch. (The lid switch is inside the washing machine main housing near the door frame.) The proper procedure for removing the switch will vary by different washing machine models so look in the users manual guide that came with your washer for the proper removal procedure. Or type in your washing machines model number and company manufacturer into Google and do a check for “Washing Machine Remove Lid Switch Model# Serial#”. Remember to unplug your washer before you begin any testing or repairs. Once the switch is removed keep the wires coming from the washer attached to it so you can test it with a digital multimeter. Press the button on the switch to simulate closing the lid. When you have the lid CLOSED (button pressed in), the switch should have continuity. When the lid is OPEN (button not pressed in), the switch should have no continuity. If the switch does not have continuity when pressed in, the lid switch needs to be replaced. Find your washing machine lid switch. If the lid switch is functioning properly, go to the next step.

The second most common item to go bad in your washer is the “Water Level Control / Pressure Switch”. This is usually always the defective part when your washing machine pumps the water out but will not spin and also when the water overflows on your washer. You can check this yourself by removing the 4 screws that hold the control panel in place. Once removed you will see the Water Level Control Valve. To identify it look for the part with the small plastic tube attached to it. Once identified, pull the plastic hose off the water level switch and blow air into it. If the tube is clogged with soapy residue, then you can try forcing vinegar down the tube and in the switch itself by using a turkey baster as this will dissolve the soapy residue. If the switch is visibly cracked or burned you will need to replace it. To replace this switch, the proper procedure for removing the switch will vary by different washing machine models so look in the users manual guide that came with your washer for the proper removal procedure. Or type in your washing machines model number and company manufacturer into Google and do a check for “Washing Machine Remove Replace WLC Pressure Switch Model# Serial#”.

If the above troubleshooting procedures are not what you need then have a look at the “Washing Machine Quick Check Fix Guide” below to get help finding the cause of your problem.

washer does not spin chart

Washing machine quick check FIX guide to find washer problem

Question: My Top Load Whirlpool washing machine will not spin on the spin cycle for the regular wash anymore. It will spin if I put it on the presoak setting and then all it does is fill up with water and drain when it goes into the actual “spin” cycle. Both cycles will not agitate the clothes. Will I need to buy a new one or is there hope in saving my washer?

Answer 1 – Sounds like the coupling as that is usually the bad part in most Whirlpool models for the problem you are describing. The Whirlpool washer has no belts and is a direct drive gearbox. The motor coupling was a weak plastic part which has been replaced with a steel coupling as a direct replacement. However, if the washer does spin on presoak then it could be a bad switch. There should be repair information online for your model that can help you figure it out.

Answer 2 – Our washing machine had spin troubles also. It is a Kenmore front loading washer and only 1 year old. Try going on the forums at an appliance blog. Those guys are very helpful and some of them are actual appliance technicians that answer your questions free. We got advice and fixed our washer by replacing the motor control board which was about $130 online.

Answer 3 – If it spins on one setting but not another, then it would seem to me that it’s one of two things…

A – If it was a motor issue or a mechanical issue then it wouldn’t spin AT ALL. Seems more to be a control panel issue. It may be the timer itself. Test the timer.
B – Your particular brand of washer may have a sort of interlock or fail safe that prevents it from spinning if something else isn’t right in the system. Possibly a clogged drain or a pump not pumping? If the washer fills at a certain rate and it drains at a certain rate than this is probably not the cause. Do some tests and find out.

Get a wiring and parts diagram and look at the wiring on your washer and find out what leads to what to trace and test the components with a multimeter. Make sure those functions are turning on when they should.

washing machine schematic diagram

Top Loading Washing Machine Parts Location Schematic Diagram

front loading washing machine parts identification diagram

Front Loading Washing Machine Parts Location Diagram

As requested, here is a Whirlpool Cabrio Washer User and Service Manual with all the diagnostic procedures to fix it.

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{ 72 comments… read them below or add one }

Beki Lou October 15, 2013 at 3:57 pm

Hi,
My Hotpoint washer dryer works fine but the fast spin doesn’t seem to work. How do I resolve this problem?
-Beki

DIY Project Help Tips October 16, 2013 at 5:30 pm

Hi Beki,
The belts on your Hotpoint Washer can become worn or damaged. Unplug the washer and remove the panel. Check the washer and replace any worn or damaged belts immediately. If you have a broken belt, replace it and check the pulley to make sure it’s not seized. A worn belt will cause the problem you have stated.
-RR

Romano Mahabeer November 19, 2013 at 6:02 am

Hello,
I have a Samsung top load washing machine and when I do a wash, the machine works perfect. The drum works and the cloths washed but one day i got a burning smell coming from the machine and the machine just stopped spin drying. When it comes to spin drying the cloths, the drum does not spin. I have opened the back cover of the machine and the belt is OK. While the back cover was open I viewed the motor and tried spin drying once again and saw that the motor wants to run but does not. Please can you advise what may be wrong.

DIY Project Help Tips November 19, 2013 at 6:31 pm

Hi Romano,
If the motor isn’t running, thus not spinning, the lid switch may be defective. If it is, the washing machine doesn’t spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it’s defective, you need to replace it.
*OR*
The motor coupler may be broken. It’s plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.
-RR

Romano Mahabeer November 20, 2013 at 5:26 am

Hi thanks for the feedback.
Yesterday I went and checked once again and started up the machine and it started it’s normal cycle and I opened the lid of my top loader and the machine came to a stop and when i closed it, it continued to wash and once it came to spin drying the cloths it did not, after every 30sec it makes a ticking noise.

DIY Project Help Tips November 20, 2013 at 6:05 pm

Hi Romano,
When the washer tries to go into the spin cycle, this is when it is making the clicking noise?
Also, is the water draining out even though the washer will not spin?
-RR

Carol November 23, 2013 at 12:31 am

Hi
Our Amana front loading washer stopped spinning with 9 minutes to go. We followed your instructions on Master Re-Set and it worked!
Thank you so much.
Carol

RUBY JOHNSON November 23, 2013 at 7:49 am

My Whirlpool washing machine, takes in water and when it goes to wash it gives an error fault code. The drum does not spin. The only thing it does is takes in water and when it tries to wash it gives error message F1. Should the control board be replaced? Is there no other solution for it?

DIY Project Help Tips November 23, 2013 at 4:30 pm

Ruby,
From the fault code the computer board is displaying, F1 means the central electrical control unit (onboard computer) has failed. It looks to us that you have done some research and found this out yourself. We would like to give you further advice so you can repair the washer yourself. Can you give us a model number and year of your Whirlpool washing machine?
-RR

Michael November 27, 2013 at 12:02 pm

Hi,
Beko WM61235 washing machine does not spin when washing, but if there is no load in the machine it works fine, drains and spins as it should. Could you help?

DIY Project Help Tips November 27, 2013 at 4:18 pm

Hi Michael,
With most Beko Washing Machines, if the load of clothing is too BIG (overloaded), the washer will not spin. The computer control board senses a load imbalance and or overload, and will abort the spin cycle. Before you try and replace any components or call a repair service, run a normal load of clothing in the washer but reduce the amount of clothes by about 30 to 40%. Do this just to test if the computer board is faulty and or sensing an overload. When the computer boards go bad or are on the fritz, the problem you have described may occur. So run a few different size loads and observe. If the problem is constant, ordering a new control board is most likely the best route. There are Beko washing machine parts for you to look at here…. http://www.spares4appliances.co.uk/beko-m49#t275
-RR

Jesse James November 29, 2013 at 4:38 pm

I have a HE (high efficiency) top loading washer. It was overloaded. When I went to start a new load it filled but did not start agitating or start the cycle. It won’t drain either. Have tried resetting the motor and still nothing.

DIY Project Help Tips November 29, 2013 at 7:15 pm

Hi JJ-
Make sure the lid closes properly and that the “lid catch” is activating. If for some reason it does not make a connection, then the washer will just fill with water and do nothing after that.
*OR*
Sometimes when washing clothing, a coin or similar item can become lodged in the bottom of the drum and become jammed therefore preventing the drum from spinning or agitating. Look in the bottom of the washer and see if anything may be stuck and jamming the drum.
*OR*
Since you said you overloaded it, the extreme vibration and or force of an off balance spinning drum CAN loosen the motor, motor components or the wiring. So unplug your washer and remove the front panel and inspect inside the washer. Look to see if the motor coupling may have somehow come off, become disconnected or similar. We have seen motors loosen and short out, or loose wires in the washer that simply came unattached from the constant vibration.
If the 3 remedies do not work for you, please let us know the Model of your washer and we can look deeper into your issue.
Thanks,
-RR

cc December 1, 2013 at 3:36 am

Hello,
I have an old top load washer. When it is spinning at the end of each cycle, it runs extra long. I usually have to stop it and it always stops fast and hard. Any help would be appreciated.
Thanks
Cc

DIY Project Help Tips December 1, 2013 at 3:54 am

Hi CC,
When the mashing machine goes into spin mode at the END of the cycle, there is probably excessive water in the drum.
Sometimes the pump and or drain line may have something blocking it. With the older washing machines it may not stop the spin cycle towards the end because it knows there is excessive water in the drum.
You should check and make sure nothing is blocking the drain line and also the pump that pumps the water out.
There can be coins or other items that are in the pump or drain line that may be blocking it.
So, if it is possible, check out the items above and hopefully it will resolve your fault.
-RR

EI December 3, 2013 at 10:14 pm

Hello,

I have Kenmore front load new washer. The problem I am recently facing with it is that it stops in mid-cycle, that is half-way through a regular cycle. It does not drain and spin the clothes and an “ND” error code appears in the end, and it stays like that with hours if I don’t stop the washer myself. Today I did a test of the washer by starting it without any clothes and there was no problem at all. Can you please tell me what might the problem be and how can I fix it?

Thank you in advance.

DIY Project Help Tips December 3, 2013 at 10:54 pm

Hi El,
If you have a brand new washing machine, it is unlikely any of the internal components are faulty.
FIRST THING, since you did a test with no clothing in the washer, now try a small load of clothing as a test and see what happens.
The issue of code ND = NOT DRAINING sounds like something is blocking the washer from draining in the drain hose or the pump itself. If your machine is brand new, the first thing to do is call the company you purchased it from. See if they can come out for free and troubleshoot your problem. If not and you are on your own here, then here is just a suggestion….
Press the “end of cycle” button to get the machine to go back into “normal” mode. Unplug the washer from the power outlet. Remove the panel on the back and locate the black drain pipe. (You may need a bucket or shop vac to catch the water if the machine did not drain). Remove the clamp holding the drain pipe on the pump. See if there is anything lodged in the drain pipe. Also look into the pump with a flashlight and see if there is anything obstructing the water from being pumped out. (This is what we recommend based on the fact that it is a new machine and assuming all the internal components are working properly)
-RR

EI December 4, 2013 at 2:22 am

Hi,

I checked the drain hose and the pump (it showed 15 ohms resistance), so it seems everything is fine with them. I still have the same issue as before and now I even noticed that the problem with the “nd” code error happens when the rinse operation starts every time, no matter what cycle I choose, such as “normal”, bedding”, “delicate” etc. What I don’t understand is that how comes the washer functions normally when there are no clothes in it and it doesn’t function properly when there are clothes in it. What do you suggest me to do?
By the way, the washer is electronic/digital and it does not have the “end of cycle” button.

Thank you so much for your help.

DIY Project Help Tips December 4, 2013 at 3:31 am

Hi EI,
We are going to research this further… but a quick question to you is… could it be possible that the washer may have “Excessive Sudsing” when the clothes are in it? You say the washer works fine without clothes, so we assume there is no soap in the machine at that time. Did you change your laundry detergent lately? Excessive soap bubbles or suds will cause your machine to do exactly as you have described.
-RR

EI December 4, 2013 at 4:03 am

Hi again,

Well, you are exactly right. There was the “suds” code appearing also, but by checking the book guide of the washer itself I noticed that I might have used more detergent (I am always using “he” detergent) than I needed, so I started to reduce the amount of detergent to fix that problem, I am still using very little detergent so that the “suds” code doesn’t appear again, and it doesn’t, but the “nd” code keeps on appearing. What is the next step I should take?

DIY Project Help Tips December 4, 2013 at 4:09 am

Hello EI,
Try one more thing before we research further… Can you run a small load of clothing on a short wash cycle with NO detergent? Please observe and let us know the result.
Also your Kenmore Model # would be great.
Thanks,
-RR

Linda December 8, 2013 at 3:54 am

I have a Whirlpool top loading washing machine. It is about 8 to 9 years old. If I try to run two loads in succession, the second load will not go into a final spin cycle. I have to let the machine cool down for a couple hours and then it will usually work. There is also a hot smell that comes from the machine and the right lower front of the cabinet gets very warm.

DIY Project Help Tips December 9, 2013 at 6:53 pm

Hi Linda,
Since you have stated that the front right lower area of your washer gets hot and it produces a bad smell, we believe this is the motor overheating. The motor that spins the drum is thermally protected, meaning that if the motor gets too hot it will stop working to avoid damaging itself. There may be worn parts that are making the motor have to work harder. The smell may be the motor overheating and or a rubber belt that is not aligned properly and is getting worn out. If you can, remove the lower front panel and inspect inside using a flashlight. Look for any obvious signs of wear and possible loose or missing parts. If you do not find anything wrong, you may want to try and reduce the load in your washer as overloading can cause your motor to overheat and shut down.
-RR

Sharon December 23, 2013 at 11:25 pm

You are the bomb, it worked, washer would not drain or spin opened and shut 6 times in 2 seconds and it worked. So far so good, that’s crazy. Thank you!!!!!!

S.K.Vatsa January 3, 2014 at 4:13 am

I have a Samsung top loading washing machine 5 to 6 years old. Recently I found that motor is running but not spinning. I try to swing by hand and again try. It moves but very slow and gradually increases the speed. The same situation during the rinsing mode. I am sure motor is perfect. Please let me know what to do for its proper working. I live in remote area and mechanic is not available near this area. May I check it myself? Please guide me.

STEVEN January 3, 2014 at 8:11 am

Hi
My washing machine is a Samsung top loader. It’s making noise when it spins as if something is failing to grip and the rotation is weak and slow. When it’s supposed to spin after spilling water, it just beeps and then stop. When I restart it it pours in water again to rinse but still makes noise when it tries to rotate/spin.

What can i do?

Jesica January 4, 2014 at 4:45 pm

I have a FEZ831AS1 Stack and successfully replaced the belt. Spin works fine, and now there is water being thrown out from the top of the tub… I am so frustrated! All the hoses we can find seem to be connected correctly and in good repair. The water is being splashed out inside the cabinet…

Jesica January 4, 2014 at 7:08 pm

Follow up. It was a sock in the drain line. Once we figured it out it was at least doable… Frustrating as all get out to diagnose!

Jesica January 5, 2014 at 12:35 am

3 socks stuck and removed before we finally got the drain to work… helluva a lot cheaper than a new pump!

Heloise January 8, 2014 at 12:16 pm

Hi

Thanks a million for the reset procedure. I was so fed up with the machine sometimes refusing to spin or drain the water and sometimes not – was about to throw it out and just buy a new one. It WORKED!

Heloise

Andrew January 16, 2014 at 9:11 am

My washing machine has stopped working on any cycle. Water is coming in but it is not draining nor is the drum spinning. Could this still indicate a pump fault or is more likely to be something else? I found coins in the pump trap that could indicate it is damaged but don’t want to buy new pump if it will not solve the problem.

Thanks Andrew

Andie January 16, 2014 at 10:49 pm

HI! We have a Maytag top load washer that is about 5 years old. First it started off when in the spin cycle it sounded like something was stuck and rubbing under the agitator. Checked that, nothing. Now the noise is gone but now the agitator spins but the drum does not when in the spin cycle.

DIY Project Help Tips January 18, 2014 at 5:01 pm

Hi Andie,
First remove the front facing panel and check the engagement of the “mode” shifter on the pulley. When the washer is “agitating” the shifter coil is energized and the solenoid is pulled so the cam is disengaged with the drive pulley. In spin mode the shifter coil should be de-engergized. This allows the cam to engage the drive pulley so that the drum and agitator spin together. With the washer off the cam should be engaged with the pulley. If this is not happening the mode shifter is faulty. If it is engaged with the washer off but not when in spin mode, the motor inverter is bad.
-RR

DIY Project Help Tips January 18, 2014 at 5:12 pm

Hi Andrew,
Unplug the washer from power and remove the pump. Inspect internally for anything clogging or jamming it. If you found coins and other debris then this is an indication that there may be something preventing the pump from draining.
-RR

Georrge January 20, 2014 at 3:26 pm

I have a Samsung WA5451 top loader washing machine. The washer did not drain and there was the ND error code showing. After shutting down and restarting a few times it worked. It has been doing the same thing for couple weeks. Last night it did not and would not drain at all. I tested the washer in the demo mode and it is spinning. Any idea on what could be wrong? Also, how do I get access to the pump if I need to replace it? Thank you.

DIY Project Help Tips January 20, 2014 at 4:31 pm

Hi Georrge,
First check for a restriction in the drain hose to see if there is something blocking the pump from draining. If the drain hose is free of debris then do one test wash on the shortest time possible with NO clothing. Observe and see what happens. If the pump drains with no clothing, then likely there is a board malfunction. If it does not drain, then either the pump or a valve in the washer is clogged or faulty. On that specific washing machine the way to access the pump is removing screws in the top portion of the washer and the front panel should slide off. Here is a general video that will assist you with disassembling your washer.
-RR

tash January 26, 2014 at 8:27 am

Hello. I have a Samsung SW50USP Top Loader Washing machine. It starts as per normal, filling with water, completes the wash cycle, but when it comes to rinse it does nothing. It does not DRAIN OR SPIN. When trying a spin cycle, I hear a click from the back of the machine. After a while I get the error code 5E Displayed.
When i try the rinse and spin cycles with no clothes in it, she goes fine. What can the problem be? Any advice would be really appreciated. Thanks

FB January 26, 2014 at 5:44 pm

Hi, I have a maytag 3000 series front loader washer. I just did a load and it stopped midcycle with e and f error codes. The washer was full of water and will not drain, rinse or spin. I tried unplugging it and also closing the door six times as recommended but there was no change. I tried different cycles but all that happens is the door lock engages than this low hum and nothing else. I removed all the sopping wet clothing to my slop sink and there is water still in the washer. (The water drains to a drain not to the sink). I have the dryer stacked on top of the washer and am not sure where to access any of the inside mechanism. Please help!

DIY Project Help Tips January 28, 2014 at 2:21 pm

Hi Tash,
If the water level is lower than the reset level in 10 minutes after starting of water drain, this error will occur. This error code is very common and can be read as being either “SE” or “5E”. This error can be cleared by pressing the Start or Pause button. Then the washing machine will then restart and attempt to drain out the water out once again.
Here is what to check…
Check pump filter is clear and there are no obstructions
Check the drain hose for obstruction
Check the drain hose is not kinked
Check the drain pump filter and clean if required
Check the air chamber and pressure sensor hose
Check drain pump
Check drain pump rotor
Check connections to water drain pump
-RR

DIY Project Help Tips January 28, 2014 at 2:34 pm

Hi FB,
If your washer will not drain out the water, check for a stuck object in the drain pump. If you hear it humming, then there is likely a problem with the drain pump unable to pump out the water. It might be jammed up with something from a previous wash. Something as small as a dime or penny can cause the problem you are describing. Since your machines are stacked, it might be wise to call a professional repairman to do this for you.
-RR

Scott February 6, 2014 at 3:53 am

I have a top load washing machine that runs through the wash cycle fine, then runs through the first rinse and spin cycle fine. But when it gets to the final rinse/spin cycle it fills up with water and then that’s it. The dial on the machine keeps moving from rinse to spin but it doesn’t drain or spin on the final cycle. It does exactly the same thing on permanent press. Tried resetting the machine but it did not help. I have had trouble finding information involving not finishing the final rinse/spin cycle and was hoping you could help. Thanks for any advice you may have.

DIY Project Help Tips February 7, 2014 at 4:17 pm

Hi Scott,
This sounds exactly like a “lid switch” issue. Sometimes the lid switch will be working just fine but it may break away from its position and will cause the washer to fill with water and not drain. Check that the lid switch is in its proper position and working as intended. Here is a video that will give you a general idea of removing and replacing a washing machine lid switch for a top loading washer.
-RR

annette February 15, 2014 at 7:08 pm

I have a front load washer Frigidaire approx. 5 years old and when I push the button for the load to start it blinks with fault code PAU. It is Model Number FAFW3511KWO and Serial Number 4C00503677.
Thanks for any help!

DIY Project Help Tips February 15, 2014 at 7:55 pm

Hi Annette,
PAU = PAUSE. Your washer may be confused and or holding things in memory (control board). The best quick fix for removing the PAU code is to UNPLUG your washing machine from the wall (or use the circuit breaker). Keep the power unplugged for 3 minutes and then plug it back in. Doing this will allow the capacitor on the control board to bleed off the previous things stored in memory therefore resetting the unit and making it usable.
-RR

Jon February 18, 2014 at 4:02 pm

I have a Samsung WD8704RJA. It has suddenly stopped working and displays 5E error. I have done all of the following but still it will not drain.

Check pump filter is clear and there are no obstructions
Check the drain hose for obstruction
Check the drain hose is not kinked
Check the drain pump filter and clean if required
Check drain pump
Check drain pump rotor
Check connections to water drain pump

I have even replaced the whole pump assembly but still fails to drain away?

What else could the problem be? Check the air chamber and pressure sensor hose? Where is this located? Does this connect to the pump?

DIY Project Help Tips February 19, 2014 at 3:34 pm

Hi Jon,
Check drainage of the pump filter for blockages (lint, coins hair, clips).
Check drain hose and waste connection for kinks and blockages.
Then select a spin cycle to drain the remaining water in the appliance.
Also check here for more info.
-RR

kim February 20, 2014 at 7:32 pm

I overloaded my washer..now it will not do anything..it stopped after the wash cycle…water still in tub..

charlie February 23, 2014 at 7:56 am

Roper Washing Machine model # rab4232ew1 will not spin on the spin cycle

Paul February 26, 2014 at 1:13 am

I have a Samsung WA5451 Washer. It just started to act up during the final spin stage (doesn’t matter which wash type was selected). The final spin will start for a minute or two (building up speed) and then the machine stops, adds about 10 minutes to the wash and starts adding water again. I’m not sure to to fix this. This behavior is consistent and it never completes the final spin.
I’ve run the diagnostic test, draining works fine, spin test goes over 1000rpm, water temperatures are ok, the lid sensor correctly detects the open/closed state. Would you have any suggestions that I can try? Anything would be appreciated.
Cheers.

Paula Hemeon March 3, 2014 at 8:17 pm

Hello there! I am hoping you get this message. I am in Costa Rica and having issues with my LG direct drive front load washer. The issue I am having is that it would work fine if I put a small load and run it on quick wash or delicate cycle but if I put it with a normal load on the cotton/regular cycle it will wash fine until it gets down to few minutes of the wash cycle and then it adds another hour to the cycle. It gets stuck on the wash cycle for hours! Could you please let me know what could possibly be happening to my washing machine?
Thank you so much!

Paula.

Terry March 11, 2014 at 5:27 pm

I have a Kenmore 3.5 quiet tumble front load washer, Model # 970-C45072-30. I have tried all the settings on it and when its time to spin all it does is tumble like it does when washing. It wont go into actual high spin speed and my clothes stay wet. PLEASE HELP.

elliot guidry March 14, 2014 at 2:23 pm

Kenmore washer dryer combo mod 41794812301…it fills with water, agitates but does not empty or spin…manually emptied tub but still does not spin.

DIY Project Help Tips March 25, 2014 at 3:55 pm

Hi Elliot,
Is there any sound all at when it gets to the spin cycle, like a hum or a click?
The first thing I would do is check the lid switch for continuity with a meter.
-RR

DIY Project Help Tips March 25, 2014 at 4:05 pm

Terry,
Sounds as if the unit is detecting an incomplete drain or an unlocked door, hence the control will not initiate a hi speed spin. For troubleshooting purposes, try running the machine exactly as before but without any clothes and see if it completes the cycle.
-RR

DIY Project Help Tips March 25, 2014 at 4:29 pm

Charlie,
If the washer won’t spin the motor coupling may have failed as it is designed too if overloaded to protect the motor and transmission.
The motor coupling connects the motor to the washer transmission.
Another problem may be the lid switch.
-RR

eric March 30, 2014 at 6:53 pm

Kenmore 70 series washer goes thru a complete cycle but does not spin at the end. I open lid and see clothing very wet as water does not drain out normally. If I turn the knob back around to spin then it spins and ends normally. Any suggestions?

David March 31, 2014 at 8:28 pm

I have a Kenmore washer that I bought 2 years ago. I never used it because I shipped it overseas to my vacation home.

Kenmore Top load Washer by Whirlpool Model # 11021102010

Just recently I tried to use it but the agitator won’t spin.
The water fills up and then it would pump it out without going to the wash cycles.
I had someone who is a technician check it out but he told me that he never worked on this kind of machine.
However, he told me that I may have to change the circuit board so I changed it with a brand new one from Sears.
The same thing is happening, now he tells me that it may have to re-program the machine and he doesn’t have a manual to do it.
Can you help me to troubleshoot?

DIY Project Help Tips April 2, 2014 at 7:14 pm

David,
It sounds as if the “clutch disk” is not spinning.
Safely remove the panel and look inside and see if the motor is turning.
If the motor is turning and the clutch disk is not spinning then its usually a bad coupler that needs to be replaced.
-RR

DIY Project Help Tips April 2, 2014 at 7:23 pm

Eric,
Sounds like a faulty timer switch (the knob you have to turn back around for it to spin again).
A Kenmore 70 series washer timer (knob) switch will be around $30 to $60 dollars online.
You can order one and install it yourself by following the instructions found in the packaging.
-RR

Jennifer April 7, 2014 at 8:31 pm

I have a Whirlpool washer, front load. When I start it up, it fills with water, the drum turns, and then after about 8 minutes it shuts off. All the lights flash, and then it beeps. We have checked the drain, it was clear. Checked the pump, it was clear, but the problem continues. What could it be?

DIY Project Help Tips April 9, 2014 at 7:34 pm

Jennifer,
This error usually means “Suds lock”. Excessive soap in washer…
The first question in this situation is what type and amount of detergent are you using? Have you recently changed your detergent?
With this Whirlpool washer you must use only HE detergents and use a small amount.
-RR

Amanda Vader April 18, 2014 at 1:59 am

Overloaded my whirlpool duet wfw9550 washer last night. It tripped the breaker reset the breaker and it won’t do anything. Ran diagnostic everything worked except spin and no error codes have come up. Tried the master reset didn’t work. Cleaned out the pump filter area and the hose still nothing. When we try to run cycles it won’t do anything at all it. But during the diagnostic it works fine but still doesn’t spin. It spins freely when I stick my hand in the drum and turn it manually. Any help would be much appreciated.

DIY Project Help Tips April 18, 2014 at 5:39 pm

Hi Amanda,
During the normal wash cycle, does the washer produce an error code? Have you tried unplugging the washer overnight, and trying again in the morning? Sounds strange but some machines have a long period reset.
-RR

Maytag Issues April 18, 2014 at 9:34 pm

I have Maytag Atlantis top loading washer (about 10 years old). It will fill with water but will not agitate, spin or drain.
When it gets to the agitate stage there’s a mechanical buzz but no other action. This morning there was also a slight burning or heating smell.
-any ideas on where to start thanks

DIY Project Help Tips April 18, 2014 at 9:46 pm

Hello,
This sounds as if the belt has broken or become worn. If possible, unplug the unit from power. Then open the unit up by removing the panel or panels and check the drive belts condition. Most likely it will need to be replaced. Doing this yourself will save you money instead of calling a repairman. Only take the washer apart if you are comfortable doing so. The Maytag Atlantis Top Loading Washer Drive Belt is here to order online if you choose to fix this yourself.
-RR

Maytag Issues April 18, 2014 at 9:48 pm

Thank you I’ll check that and follow up. Appreciate the advice

Maytag Issues April 20, 2014 at 2:53 am

The belt was dirty but seemed okay. However the transmission pulley only turns easily in the clockwise direction, counterlockwise there’s a lot of resistance much like pulling on a rubber band, and about every quarter turn the pulley wants to snap back in the other direction.

I’ve read elsewhere that if the transmission pulley doesn’t move freely it could indicate an issue with a gear being stripped, issue with bearings or other transmission problem. Does this sound like an avenue I have to explore?

Also other people in the household indicate that the washing machine motor was making loud sounds the previous night but now other than a mechanical buzz there is no action. The machine doesn’t drain out the water either. It will fill with water, buzz and do nothing else. Please advise, thanks in advance for your help.

DIY Project Help Tips April 21, 2014 at 5:47 pm

Hi,
To see if there is a true issue with the transmission pulley, we recommend reading the information on this page that should help you to better understand the issue you are describing. Also, since we are unable to hear the buzzing sound of your washing machine, please listen to these different washing machine sound clips that can help you to isolate what the problem may be. If we could actually hear the loud noise your washer is making, we could instantly tell you what the problem is. So listen to the sound clips and let us know which sound is similar to your problem. By you hearing the sound that is identical to your washer issue, this may help you to determine what part to replace or what to troubleshoot next.
-RR

Ruth Ort April 22, 2014 at 6:04 pm

Can’t find a small button battery that was left in a pocket and put into the washing machine. It is a stackable Model 110 Kenmore machine. At one point it wouldn’t do anything, so I moved the dial to reset and it continues to do the wash without problems. The battery was not in the clothes nor in the dryer and anywhere on the floor. Should I be concerned or will the small button battery be pumped out of the machine? Please advise. I tried putting a wire hanger under the agitator but did not find anything. Thanks. p.s. Never lost anything else in the washer which is almost 5 yrs. old.

Maytag Issues April 23, 2014 at 2:09 pm

We used your sound clips and it turns out the issue was with the pump. Thanks for that link.

Now that I have the washing machine running, there’s an issue with the hot/cold. The machine will not fill with cold water. If set for hot wash or warm wash, the machine will fill with hot and warm. However it will not fill with cold for either wash or rinse. If set for cold, it will inlet warm water (tried turning off the hot at the faucet and there’s is a small amount of cold water into the tub when set to “cold”). Any advice you could give would be appreciated.

DIY Project Help Tips April 23, 2014 at 4:03 pm

Hi,
Glad the washing machine sound clips helped isolate your problem. Concerning the cold water not working on your washing machine, check the valve on the cold water outlet on the wall to make sure it is fully open. If it is fully open, then the problem is in the washer itself or the cold water hose is clogged. If the cold water hose is clogged you will need to replace it. To test the cold water valve and the cold water hose, turn the cold water valve fully off in the wall, unscrew the cold water hose from the washer, put the end of cold water hose into an empty bucket and turn the water back on and see if the water comes on at the normal water pressure. This will tell you if the problem is in the wall or on the washer itself. If the hose and the valve on the wall are working, then it may be possible that there are issues with the water inlet valve on your washing machine. Here is a generalized Washing Machine Water Inlet Valve video to show the location of where the water inlet valve is located and how to remove and replace it.
-RR

DIY Project Help Tips April 23, 2014 at 4:09 pm

Ruth,
If the washing machine is now working, you do not need to be concerned. If there are intermittent issues with the washing machine running properly, then taking the washer apart and inspecting for foreign objects will be your best bet. If the small missing battery is in the washing machine, it is most likely located in the pump filter or in the pump itself. There are areas in the washing machine where things can accumulate and will NOT hurt your washer.
-RR

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