How To Fix A Washing Machine That Is Not Spinning or Draining





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If your old or new washing machine does not spin we have some diy fix tips below to get it running again. The absolute first thing to do to your washing machine that will not spin or drain (whether it is top loading or front loading) is to perform a “Master Reset” to the washer. This should be completed before taking off parts or removing panels to make sure the computer control is not at fault. To fix your washer yourself, you may need to find your Washing Machine Service Repair manual.

Washing Machine Not Spinning

Sometimes the computer will send fault codes to the motor because of:
1. An electrical spike
2. A load imbalance
3. A fault in the computer module itself

To perform the Master Reset, carefully unplug the washing machine from the power outlet and leave it unplugged for one minute. After one minute is up, plug the washer cord back into the wall. Next, open and close the door of the washing machine 6 times within 12 seconds to send a “reset” signal to all the components. (This is a common fix that many appliance repair mechanics use – it works on about 50% of all washing machines.) Once the reset has been completed set the washer to do a small load with no clothes in the washer. See if the washer goes through with the cycle as normal. If the washer performs correctly, then it has been reset and is fixed. If not refer to more troubleshooting techniques and causes of problems below.

If that did not solve the problem then it may be the “Lid Switch”. Top loading washing machines that have a faulty lid switch will not turn the agitator and the spin cycle will not start. However on some washing machine models it will still agitate but not spin. To properly check this you must remove the lid switch. (The lid switch is inside the washing machine main housing near the door frame.) The proper procedure for removing the switch will vary by different washing machine models so look in the users manual guide that came with your washer for the proper removal procedure. Or type in your washing machines model number and company manufacturer into Google and do a check for “Washing Machine Remove Lid Switch Model# Serial#”. Remember to unplug your washer before you begin any testing or repairs. Once the switch is removed keep the wires coming from the washer attached to it so you can test it with a digital multimeter. Press the button on the switch to simulate closing the lid. When you have the lid CLOSED (button pressed in), the switch should have continuity. When the lid is OPEN (button not pressed in), the switch should have no continuity. If the switch does not have continuity when pressed in, the lid switch needs to be replaced. Find your washing machine lid switch. If the lid switch is functioning properly, go to the next step.

The second most common item to go bad in your washer is the “Water Level Control / Pressure Switch”. This is usually always the defective part when your washing machine pumps the water out but will not spin and also when the water overflows on your washer. You can check this yourself by removing the 4 screws that hold the control panel in place. Once removed you will see the Water Level Control Valve. To identify it look for the part with the small plastic tube attached to it. Once identified, pull the plastic hose off the water level switch and blow air into it. If the tube is clogged with soapy residue, then you can try forcing vinegar down the tube and in the switch itself by using a turkey baster as this will dissolve the soapy residue. If the switch is visibly cracked or burned you will need to replace it. To replace this switch, the proper procedure for removing the switch will vary by different washing machine models so look in the users manual guide that came with your washer for the proper removal procedure. Or type in your washing machines model number and company manufacturer into Google and do a check for “Washing Machine Remove Replace WLC Pressure Switch Model# Serial#”.

If the above troubleshooting procedures are not what you need then have a look at the “Washing Machine Quick Check Fix Guide” below to get help finding the cause of your problem.

washer does not spin chart

Washing machine quick check FIX guide to find washer problem

Question: My Top Load Whirlpool washing machine will not spin on the spin cycle for the regular wash anymore. It will spin if I put it on the presoak setting and then all it does is fill up with water and drain when it goes into the actual “spin” cycle. Both cycles will not agitate the clothes. Will I need to buy a new one or is there hope in saving my washer?

Answer 1 – Sounds like the coupling as that is usually the bad part in most Whirlpool models for the problem you are describing. The Whirlpool washer has no belts and is a direct drive gearbox. The motor coupling was a weak plastic part which has been replaced with a steel coupling as a direct replacement. However, if the washer does spin on presoak then it could be a bad switch. There should be repair information online for your model that can help you figure it out.

Answer 2 – Our washing machine had spin troubles also. It is a Kenmore front loading washer and only 1 year old. Try going on the forums at an appliance blog. Those guys are very helpful and some of them are actual appliance technicians that answer your questions free. We got advice and fixed our washer by replacing the motor control board which was about $130 online.

Answer 3 – If it spins on one setting but not another, then it would seem to me that it’s one of two things…

A – If it was a motor issue or a mechanical issue then it wouldn’t spin AT ALL. Seems more to be a control panel issue. It may be the timer itself. Test the timer.
B – Your particular brand of washer may have a sort of interlock or fail safe that prevents it from spinning if something else isn’t right in the system. Possibly a clogged drain or a pump not pumping? If the washer fills at a certain rate and it drains at a certain rate than this is probably not the cause. Do some tests and find out.

Get a wiring and parts diagram and look at the wiring on your washer and find out what leads to what to trace and test the components with a multimeter. Make sure those functions are turning on when they should.

washing machine schematic diagram

Top Loading Washing Machine Parts Location Schematic Diagram

front loading washing machine parts identification diagram

Front Loading Washing Machine Parts Location Diagram

As requested, here is a Whirlpool Cabrio Washer User and Service Manual with all the diagnostic procedures to fix it.

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{ 213 comments… read them below or add one }

1 Beki Lou October 15, 2013 at 3:57 pm

Hi,
My Hotpoint washer dryer works fine but the fast spin doesn’t seem to work. How do I resolve this problem?
-Beki

2 DIY Project Help Tips October 16, 2013 at 5:30 pm

Hi Beki,
The belts on your Hotpoint Washer can become worn or damaged. Unplug the washer and remove the panel. Check the washer and replace any worn or damaged belts immediately. If you have a broken belt, replace it and check the pulley to make sure it’s not seized. A worn belt will cause the problem you have stated.
-RR

3 Romano Mahabeer November 19, 2013 at 6:02 am

Hello,
I have a Samsung top load washing machine and when I do a wash, the machine works perfect. The drum works and the cloths washed but one day i got a burning smell coming from the machine and the machine just stopped spin drying. When it comes to spin drying the cloths, the drum does not spin. I have opened the back cover of the machine and the belt is OK. While the back cover was open I viewed the motor and tried spin drying once again and saw that the motor wants to run but does not. Please can you advise what may be wrong.

4 DIY Project Help Tips November 19, 2013 at 6:31 pm

Hi Romano,
If the motor isn’t running, thus not spinning, the lid switch may be defective. If it is, the washing machine doesn’t spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it’s defective, you need to replace it.
*OR*
The motor coupler may be broken. It’s plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.
-RR

5 Romano Mahabeer November 20, 2013 at 5:26 am

Hi thanks for the feedback.
Yesterday I went and checked once again and started up the machine and it started it’s normal cycle and I opened the lid of my top loader and the machine came to a stop and when i closed it, it continued to wash and once it came to spin drying the cloths it did not, after every 30sec it makes a ticking noise.

6 DIY Project Help Tips November 20, 2013 at 6:05 pm

Hi Romano,
When the washer tries to go into the spin cycle, this is when it is making the clicking noise?
Also, is the water draining out even though the washer will not spin?
-RR

7 Carol November 23, 2013 at 12:31 am

Hi
Our Amana front loading washer stopped spinning with 9 minutes to go. We followed your instructions on Master Re-Set and it worked!
Thank you so much.
Carol

8 RUBY JOHNSON November 23, 2013 at 7:49 am

My Whirlpool washing machine, takes in water and when it goes to wash it gives an error fault code. The drum does not spin. The only thing it does is takes in water and when it tries to wash it gives error message F1. Should the control board be replaced? Is there no other solution for it?

9 DIY Project Help Tips November 23, 2013 at 4:30 pm

Ruby,
From the fault code the computer board is displaying, F1 means the central electrical control unit (onboard computer) has failed. It looks to us that you have done some research and found this out yourself. We would like to give you further advice so you can repair the washer yourself. Can you give us a model number and year of your Whirlpool washing machine?
-RR

10 Michael November 27, 2013 at 12:02 pm

Hi,
Beko WM61235 washing machine does not spin when washing, but if there is no load in the machine it works fine, drains and spins as it should. Could you help?

11 DIY Project Help Tips November 27, 2013 at 4:18 pm

Hi Michael,
With most Beko Washing Machines, if the load of clothing is too BIG (overloaded), the washer will not spin. The computer control board senses a load imbalance and or overload, and will abort the spin cycle. Before you try and replace any components or call a repair service, run a normal load of clothing in the washer but reduce the amount of clothes by about 30 to 40%. Do this just to test if the computer board is faulty and or sensing an overload. When the computer boards go bad or are on the fritz, the problem you have described may occur. So run a few different size loads and observe. If the problem is constant, ordering a new control board is most likely the best route. There are Beko washing machine parts for you to look at here…. http://www.spares4appliances.co.uk/beko-m49#t275
-RR

12 Jesse James November 29, 2013 at 4:38 pm

I have a HE (high efficiency) top loading washer. It was overloaded. When I went to start a new load it filled but did not start agitating or start the cycle. It won’t drain either. Have tried resetting the motor and still nothing.

13 DIY Project Help Tips November 29, 2013 at 7:15 pm

Hi JJ-
Make sure the lid closes properly and that the “lid catch” is activating. If for some reason it does not make a connection, then the washer will just fill with water and do nothing after that.
*OR*
Sometimes when washing clothing, a coin or similar item can become lodged in the bottom of the drum and become jammed therefore preventing the drum from spinning or agitating. Look in the bottom of the washer and see if anything may be stuck and jamming the drum.
*OR*
Since you said you overloaded it, the extreme vibration and or force of an off balance spinning drum CAN loosen the motor, motor components or the wiring. So unplug your washer and remove the front panel and inspect inside the washer. Look to see if the motor coupling may have somehow come off, become disconnected or similar. We have seen motors loosen and short out, or loose wires in the washer that simply came unattached from the constant vibration.
If the 3 remedies do not work for you, please let us know the Model of your washer and we can look deeper into your issue.
Thanks,
-RR

14 cc December 1, 2013 at 3:36 am

Hello,
I have an old top load washer. When it is spinning at the end of each cycle, it runs extra long. I usually have to stop it and it always stops fast and hard. Any help would be appreciated.
Thanks
Cc

15 DIY Project Help Tips December 1, 2013 at 3:54 am

Hi CC,
When the mashing machine goes into spin mode at the END of the cycle, there is probably excessive water in the drum.
Sometimes the pump and or drain line may have something blocking it. With the older washing machines it may not stop the spin cycle towards the end because it knows there is excessive water in the drum.
You should check and make sure nothing is blocking the drain line and also the pump that pumps the water out.
There can be coins or other items that are in the pump or drain line that may be blocking it.
So, if it is possible, check out the items above and hopefully it will resolve your fault.
-RR

16 EI December 3, 2013 at 10:14 pm

Hello,

I have Kenmore front load new washer. The problem I am recently facing with it is that it stops in mid-cycle, that is half-way through a regular cycle. It does not drain and spin the clothes and an “ND” error code appears in the end, and it stays like that with hours if I don’t stop the washer myself. Today I did a test of the washer by starting it without any clothes and there was no problem at all. Can you please tell me what might the problem be and how can I fix it?

Thank you in advance.

17 DIY Project Help Tips December 3, 2013 at 10:54 pm

Hi El,
If you have a brand new washing machine, it is unlikely any of the internal components are faulty.
FIRST THING, since you did a test with no clothing in the washer, now try a small load of clothing as a test and see what happens.
The issue of code ND = NOT DRAINING sounds like something is blocking the washer from draining in the drain hose or the pump itself. If your machine is brand new, the first thing to do is call the company you purchased it from. See if they can come out for free and troubleshoot your problem. If not and you are on your own here, then here is just a suggestion….
Press the “end of cycle” button to get the machine to go back into “normal” mode. Unplug the washer from the power outlet. Remove the panel on the back and locate the black drain pipe. (You may need a bucket or shop vac to catch the water if the machine did not drain). Remove the clamp holding the drain pipe on the pump. See if there is anything lodged in the drain pipe. Also look into the pump with a flashlight and see if there is anything obstructing the water from being pumped out. (This is what we recommend based on the fact that it is a new machine and assuming all the internal components are working properly)
-RR

18 EI December 4, 2013 at 2:22 am

Hi,

I checked the drain hose and the pump (it showed 15 ohms resistance), so it seems everything is fine with them. I still have the same issue as before and now I even noticed that the problem with the “nd” code error happens when the rinse operation starts every time, no matter what cycle I choose, such as “normal”, bedding”, “delicate” etc. What I don’t understand is that how comes the washer functions normally when there are no clothes in it and it doesn’t function properly when there are clothes in it. What do you suggest me to do?
By the way, the washer is electronic/digital and it does not have the “end of cycle” button.

Thank you so much for your help.

19 DIY Project Help Tips December 4, 2013 at 3:31 am

Hi EI,
We are going to research this further… but a quick question to you is… could it be possible that the washer may have “Excessive Sudsing” when the clothes are in it? You say the washer works fine without clothes, so we assume there is no soap in the machine at that time. Did you change your laundry detergent lately? Excessive soap bubbles or suds will cause your machine to do exactly as you have described.
-RR

20 EI December 4, 2013 at 4:03 am

Hi again,

Well, you are exactly right. There was the “suds” code appearing also, but by checking the book guide of the washer itself I noticed that I might have used more detergent (I am always using “he” detergent) than I needed, so I started to reduce the amount of detergent to fix that problem, I am still using very little detergent so that the “suds” code doesn’t appear again, and it doesn’t, but the “nd” code keeps on appearing. What is the next step I should take?

21 DIY Project Help Tips December 4, 2013 at 4:09 am

Hello EI,
Try one more thing before we research further… Can you run a small load of clothing on a short wash cycle with NO detergent? Please observe and let us know the result.
Also your Kenmore Model # would be great.
Thanks,
-RR

22 Linda December 8, 2013 at 3:54 am

I have a Whirlpool top loading washing machine. It is about 8 to 9 years old. If I try to run two loads in succession, the second load will not go into a final spin cycle. I have to let the machine cool down for a couple hours and then it will usually work. There is also a hot smell that comes from the machine and the right lower front of the cabinet gets very warm.

23 DIY Project Help Tips December 9, 2013 at 6:53 pm

Hi Linda,
Since you have stated that the front right lower area of your washer gets hot and it produces a bad smell, we believe this is the motor overheating. The motor that spins the drum is thermally protected, meaning that if the motor gets too hot it will stop working to avoid damaging itself. There may be worn parts that are making the motor have to work harder. The smell may be the motor overheating and or a rubber belt that is not aligned properly and is getting worn out. If you can, remove the lower front panel and inspect inside using a flashlight. Look for any obvious signs of wear and possible loose or missing parts. If you do not find anything wrong, you may want to try and reduce the load in your washer as overloading can cause your motor to overheat and shut down.
-RR

24 Sharon December 23, 2013 at 11:25 pm

You are the bomb, it worked, washer would not drain or spin opened and shut 6 times in 2 seconds and it worked. So far so good, that’s crazy. Thank you!!!!!!

25 S.K.Vatsa January 3, 2014 at 4:13 am

I have a Samsung top loading washing machine 5 to 6 years old. Recently I found that motor is running but not spinning. I try to swing by hand and again try. It moves but very slow and gradually increases the speed. The same situation during the rinsing mode. I am sure motor is perfect. Please let me know what to do for its proper working. I live in remote area and mechanic is not available near this area. May I check it myself? Please guide me.

26 STEVEN January 3, 2014 at 8:11 am

Hi
My washing machine is a Samsung top loader. It’s making noise when it spins as if something is failing to grip and the rotation is weak and slow. When it’s supposed to spin after spilling water, it just beeps and then stop. When I restart it it pours in water again to rinse but still makes noise when it tries to rotate/spin.

What can i do?

27 Jesica January 4, 2014 at 4:45 pm

I have a FEZ831AS1 Stack and successfully replaced the belt. Spin works fine, and now there is water being thrown out from the top of the tub… I am so frustrated! All the hoses we can find seem to be connected correctly and in good repair. The water is being splashed out inside the cabinet…

28 Jesica January 4, 2014 at 7:08 pm

Follow up. It was a sock in the drain line. Once we figured it out it was at least doable… Frustrating as all get out to diagnose!

29 Jesica January 5, 2014 at 12:35 am

3 socks stuck and removed before we finally got the drain to work… helluva a lot cheaper than a new pump!

30 Heloise January 8, 2014 at 12:16 pm

Hi

Thanks a million for the reset procedure. I was so fed up with the machine sometimes refusing to spin or drain the water and sometimes not – was about to throw it out and just buy a new one. It WORKED!

Heloise

31 Andrew January 16, 2014 at 9:11 am

My washing machine has stopped working on any cycle. Water is coming in but it is not draining nor is the drum spinning. Could this still indicate a pump fault or is more likely to be something else? I found coins in the pump trap that could indicate it is damaged but don’t want to buy new pump if it will not solve the problem.

Thanks Andrew

32 Andie January 16, 2014 at 10:49 pm

HI! We have a Maytag top load washer that is about 5 years old. First it started off when in the spin cycle it sounded like something was stuck and rubbing under the agitator. Checked that, nothing. Now the noise is gone but now the agitator spins but the drum does not when in the spin cycle.

33 DIY Project Help Tips January 18, 2014 at 5:01 pm

Hi Andie,
First remove the front facing panel and check the engagement of the “mode” shifter on the pulley. When the washer is “agitating” the shifter coil is energized and the solenoid is pulled so the cam is disengaged with the drive pulley. In spin mode the shifter coil should be de-engergized. This allows the cam to engage the drive pulley so that the drum and agitator spin together. With the washer off the cam should be engaged with the pulley. If this is not happening the mode shifter is faulty. If it is engaged with the washer off but not when in spin mode, the motor inverter is bad.
-RR

34 DIY Project Help Tips January 18, 2014 at 5:12 pm

Hi Andrew,
Unplug the washer from power and remove the pump. Inspect internally for anything clogging or jamming it. If you found coins and other debris then this is an indication that there may be something preventing the pump from draining.
-RR

35 Georrge January 20, 2014 at 3:26 pm

I have a Samsung WA5451 top loader washing machine. The washer did not drain and there was the ND error code showing. After shutting down and restarting a few times it worked. It has been doing the same thing for couple weeks. Last night it did not and would not drain at all. I tested the washer in the demo mode and it is spinning. Any idea on what could be wrong? Also, how do I get access to the pump if I need to replace it? Thank you.

36 DIY Project Help Tips January 20, 2014 at 4:31 pm

Hi Georrge,
First check for a restriction in the drain hose to see if there is something blocking the pump from draining. If the drain hose is free of debris then do one test wash on the shortest time possible with NO clothing. Observe and see what happens. If the pump drains with no clothing, then likely there is a board malfunction. If it does not drain, then either the pump or a valve in the washer is clogged or faulty. On that specific washing machine the way to access the pump is removing screws in the top portion of the washer and the front panel should slide off. Here is a general video that will assist you with disassembling your washer.
-RR

37 tash January 26, 2014 at 8:27 am

Hello. I have a Samsung SW50USP Top Loader Washing machine. It starts as per normal, filling with water, completes the wash cycle, but when it comes to rinse it does nothing. It does not DRAIN OR SPIN. When trying a spin cycle, I hear a click from the back of the machine. After a while I get the error code 5E Displayed.
When i try the rinse and spin cycles with no clothes in it, she goes fine. What can the problem be? Any advice would be really appreciated. Thanks

38 FB January 26, 2014 at 5:44 pm

Hi, I have a maytag 3000 series front loader washer. I just did a load and it stopped midcycle with e and f error codes. The washer was full of water and will not drain, rinse or spin. I tried unplugging it and also closing the door six times as recommended but there was no change. I tried different cycles but all that happens is the door lock engages than this low hum and nothing else. I removed all the sopping wet clothing to my slop sink and there is water still in the washer. (The water drains to a drain not to the sink). I have the dryer stacked on top of the washer and am not sure where to access any of the inside mechanism. Please help!

39 DIY Project Help Tips January 28, 2014 at 2:21 pm

Hi Tash,
If the water level is lower than the reset level in 10 minutes after starting of water drain, this error will occur. This error code is very common and can be read as being either “SE” or “5E”. This error can be cleared by pressing the Start or Pause button. Then the washing machine will then restart and attempt to drain out the water out once again.
Here is what to check…
Check pump filter is clear and there are no obstructions
Check the drain hose for obstruction
Check the drain hose is not kinked
Check the drain pump filter and clean if required
Check the air chamber and pressure sensor hose
Check drain pump
Check drain pump rotor
Check connections to water drain pump
-RR

40 DIY Project Help Tips January 28, 2014 at 2:34 pm

Hi FB,
If your washer will not drain out the water, check for a stuck object in the drain pump. If you hear it humming, then there is likely a problem with the drain pump unable to pump out the water. It might be jammed up with something from a previous wash. Something as small as a dime or penny can cause the problem you are describing. Since your machines are stacked, it might be wise to call a professional repairman to do this for you.
-RR

41 Scott February 6, 2014 at 3:53 am

I have a top load washing machine that runs through the wash cycle fine, then runs through the first rinse and spin cycle fine. But when it gets to the final rinse/spin cycle it fills up with water and then that’s it. The dial on the machine keeps moving from rinse to spin but it doesn’t drain or spin on the final cycle. It does exactly the same thing on permanent press. Tried resetting the machine but it did not help. I have had trouble finding information involving not finishing the final rinse/spin cycle and was hoping you could help. Thanks for any advice you may have.

42 DIY Project Help Tips February 7, 2014 at 4:17 pm

Hi Scott,
This sounds exactly like a “lid switch” issue. Sometimes the lid switch will be working just fine but it may break away from its position and will cause the washer to fill with water and not drain. Check that the lid switch is in its proper position and working as intended. Here is a video that will give you a general idea of removing and replacing a washing machine lid switch for a top loading washer.
-RR

43 annette February 15, 2014 at 7:08 pm

I have a front load washer Frigidaire approx. 5 years old and when I push the button for the load to start it blinks with fault code PAU. It is Model Number FAFW3511KWO and Serial Number 4C00503677.
Thanks for any help!

44 DIY Project Help Tips February 15, 2014 at 7:55 pm

Hi Annette,
PAU = PAUSE. Your washer may be confused and or holding things in memory (control board). The best quick fix for removing the PAU code is to UNPLUG your washing machine from the wall (or use the circuit breaker). Keep the power unplugged for 3 minutes and then plug it back in. Doing this will allow the capacitor on the control board to bleed off the previous things stored in memory therefore resetting the unit and making it usable.
-RR

45 Jon February 18, 2014 at 4:02 pm

I have a Samsung WD8704RJA. It has suddenly stopped working and displays 5E error. I have done all of the following but still it will not drain.

Check pump filter is clear and there are no obstructions
Check the drain hose for obstruction
Check the drain hose is not kinked
Check the drain pump filter and clean if required
Check drain pump
Check drain pump rotor
Check connections to water drain pump

I have even replaced the whole pump assembly but still fails to drain away?

What else could the problem be? Check the air chamber and pressure sensor hose? Where is this located? Does this connect to the pump?

46 DIY Project Help Tips February 19, 2014 at 3:34 pm

Hi Jon,
Check drainage of the pump filter for blockages (lint, coins hair, clips).
Check drain hose and waste connection for kinks and blockages.
Then select a spin cycle to drain the remaining water in the appliance.
Also check here for more info.
-RR

47 kim February 20, 2014 at 7:32 pm

I overloaded my washer..now it will not do anything..it stopped after the wash cycle…water still in tub..

48 charlie February 23, 2014 at 7:56 am

Roper Washing Machine model # rab4232ew1 will not spin on the spin cycle

49 Paul February 26, 2014 at 1:13 am

I have a Samsung WA5451 Washer. It just started to act up during the final spin stage (doesn’t matter which wash type was selected). The final spin will start for a minute or two (building up speed) and then the machine stops, adds about 10 minutes to the wash and starts adding water again. I’m not sure to to fix this. This behavior is consistent and it never completes the final spin.
I’ve run the diagnostic test, draining works fine, spin test goes over 1000rpm, water temperatures are ok, the lid sensor correctly detects the open/closed state. Would you have any suggestions that I can try? Anything would be appreciated.
Cheers.

50 Paula Hemeon March 3, 2014 at 8:17 pm

Hello there! I am hoping you get this message. I am in Costa Rica and having issues with my LG direct drive front load washer. The issue I am having is that it would work fine if I put a small load and run it on quick wash or delicate cycle but if I put it with a normal load on the cotton/regular cycle it will wash fine until it gets down to few minutes of the wash cycle and then it adds another hour to the cycle. It gets stuck on the wash cycle for hours! Could you please let me know what could possibly be happening to my washing machine?
Thank you so much!

Paula.

51 Terry March 11, 2014 at 5:27 pm

I have a Kenmore 3.5 quiet tumble front load washer, Model # 970-C45072-30. I have tried all the settings on it and when its time to spin all it does is tumble like it does when washing. It wont go into actual high spin speed and my clothes stay wet. PLEASE HELP.

52 elliot guidry March 14, 2014 at 2:23 pm

Kenmore washer dryer combo mod 41794812301…it fills with water, agitates but does not empty or spin…manually emptied tub but still does not spin.

53 DIY Project Help Tips March 25, 2014 at 3:55 pm

Hi Elliot,
Is there any sound all at when it gets to the spin cycle, like a hum or a click?
The first thing I would do is check the lid switch for continuity with a meter.
-RR

54 DIY Project Help Tips March 25, 2014 at 4:05 pm

Terry,
Sounds as if the unit is detecting an incomplete drain or an unlocked door, hence the control will not initiate a hi speed spin. For troubleshooting purposes, try running the machine exactly as before but without any clothes and see if it completes the cycle.
-RR

55 DIY Project Help Tips March 25, 2014 at 4:29 pm

Charlie,
If the washer won’t spin the motor coupling may have failed as it is designed too if overloaded to protect the motor and transmission.
The motor coupling connects the motor to the washer transmission.
Another problem may be the lid switch.
-RR

56 eric March 30, 2014 at 6:53 pm

Kenmore 70 series washer goes thru a complete cycle but does not spin at the end. I open lid and see clothing very wet as water does not drain out normally. If I turn the knob back around to spin then it spins and ends normally. Any suggestions?

57 David March 31, 2014 at 8:28 pm

I have a Kenmore washer that I bought 2 years ago. I never used it because I shipped it overseas to my vacation home.

Kenmore Top load Washer by Whirlpool Model # 11021102010

Just recently I tried to use it but the agitator won’t spin.
The water fills up and then it would pump it out without going to the wash cycles.
I had someone who is a technician check it out but he told me that he never worked on this kind of machine.
However, he told me that I may have to change the circuit board so I changed it with a brand new one from Sears.
The same thing is happening, now he tells me that it may have to re-program the machine and he doesn’t have a manual to do it.
Can you help me to troubleshoot?

58 DIY Project Help Tips April 2, 2014 at 7:14 pm

David,
It sounds as if the “clutch disk” is not spinning.
Safely remove the panel and look inside and see if the motor is turning.
If the motor is turning and the clutch disk is not spinning then its usually a bad coupler that needs to be replaced.
-RR

59 DIY Project Help Tips April 2, 2014 at 7:23 pm

Eric,
Sounds like a faulty timer switch (the knob you have to turn back around for it to spin again).
A Kenmore 70 series washer timer (knob) switch will be around $30 to $60 dollars online.
You can order one and install it yourself by following the instructions found in the packaging.
-RR

60 Jennifer April 7, 2014 at 8:31 pm

I have a Whirlpool washer, front load. When I start it up, it fills with water, the drum turns, and then after about 8 minutes it shuts off. All the lights flash, and then it beeps. We have checked the drain, it was clear. Checked the pump, it was clear, but the problem continues. What could it be?

61 DIY Project Help Tips April 9, 2014 at 7:34 pm

Jennifer,
This error usually means “Suds lock”. Excessive soap in washer…
The first question in this situation is what type and amount of detergent are you using? Have you recently changed your detergent?
With this Whirlpool washer you must use only HE detergents and use a small amount.
-RR

62 Amanda Vader April 18, 2014 at 1:59 am

Overloaded my whirlpool duet wfw9550 washer last night. It tripped the breaker reset the breaker and it won’t do anything. Ran diagnostic everything worked except spin and no error codes have come up. Tried the master reset didn’t work. Cleaned out the pump filter area and the hose still nothing. When we try to run cycles it won’t do anything at all it. But during the diagnostic it works fine but still doesn’t spin. It spins freely when I stick my hand in the drum and turn it manually. Any help would be much appreciated.

63 DIY Project Help Tips April 18, 2014 at 5:39 pm

Hi Amanda,
During the normal wash cycle, does the washer produce an error code? Have you tried unplugging the washer overnight, and trying again in the morning? Sounds strange but some machines have a long period reset.
-RR

64 Maytag Issues April 18, 2014 at 9:34 pm

I have Maytag Atlantis top loading washer (about 10 years old). It will fill with water but will not agitate, spin or drain.
When it gets to the agitate stage there’s a mechanical buzz but no other action. This morning there was also a slight burning or heating smell.
-any ideas on where to start thanks

65 DIY Project Help Tips April 18, 2014 at 9:46 pm

Hello,
This sounds as if the belt has broken or become worn. If possible, unplug the unit from power. Then open the unit up by removing the panel or panels and check the drive belts condition. Most likely it will need to be replaced. Doing this yourself will save you money instead of calling a repairman. Only take the washer apart if you are comfortable doing so. The Maytag Atlantis Top Loading Washer Drive Belt is here to order online if you choose to fix this yourself.
-RR

66 Maytag Issues April 18, 2014 at 9:48 pm

Thank you I’ll check that and follow up. Appreciate the advice

67 Maytag Issues April 20, 2014 at 2:53 am

The belt was dirty but seemed okay. However the transmission pulley only turns easily in the clockwise direction, counterlockwise there’s a lot of resistance much like pulling on a rubber band, and about every quarter turn the pulley wants to snap back in the other direction.

I’ve read elsewhere that if the transmission pulley doesn’t move freely it could indicate an issue with a gear being stripped, issue with bearings or other transmission problem. Does this sound like an avenue I have to explore?

Also other people in the household indicate that the washing machine motor was making loud sounds the previous night but now other than a mechanical buzz there is no action. The machine doesn’t drain out the water either. It will fill with water, buzz and do nothing else. Please advise, thanks in advance for your help.

68 DIY Project Help Tips April 21, 2014 at 5:47 pm

Hi,
To see if there is a true issue with the transmission pulley, we recommend reading the information on this page that should help you to better understand the issue you are describing. Also, since we are unable to hear the buzzing sound of your washing machine, please listen to these different washing machine sound clips that can help you to isolate what the problem may be. If we could actually hear the loud noise your washer is making, we could instantly tell you what the problem is. So listen to the sound clips and let us know which sound is similar to your problem. By you hearing the sound that is identical to your washer issue, this may help you to determine what part to replace or what to troubleshoot next.
-RR

69 Ruth Ort April 22, 2014 at 6:04 pm

Can’t find a small button battery that was left in a pocket and put into the washing machine. It is a stackable Model 110 Kenmore machine. At one point it wouldn’t do anything, so I moved the dial to reset and it continues to do the wash without problems. The battery was not in the clothes nor in the dryer and anywhere on the floor. Should I be concerned or will the small button battery be pumped out of the machine? Please advise. I tried putting a wire hanger under the agitator but did not find anything. Thanks. p.s. Never lost anything else in the washer which is almost 5 yrs. old.

70 Maytag Issues April 23, 2014 at 2:09 pm

We used your sound clips and it turns out the issue was with the pump. Thanks for that link.

Now that I have the washing machine running, there’s an issue with the hot/cold. The machine will not fill with cold water. If set for hot wash or warm wash, the machine will fill with hot and warm. However it will not fill with cold for either wash or rinse. If set for cold, it will inlet warm water (tried turning off the hot at the faucet and there’s is a small amount of cold water into the tub when set to “cold”). Any advice you could give would be appreciated.

71 DIY Project Help Tips April 23, 2014 at 4:03 pm

Hi,
Glad the washing machine sound clips helped isolate your problem. Concerning the cold water not working on your washing machine, check the valve on the cold water outlet on the wall to make sure it is fully open. If it is fully open, then the problem is in the washer itself or the cold water hose is clogged. If the cold water hose is clogged you will need to replace it. To test the cold water valve and the cold water hose, turn the cold water valve fully off in the wall, unscrew the cold water hose from the washer, put the end of cold water hose into an empty bucket and turn the water back on and see if the water comes on at the normal water pressure. This will tell you if the problem is in the wall or on the washer itself. If the hose and the valve on the wall are working, then it may be possible that there are issues with the water inlet valve on your washing machine. Here is a generalized Washing Machine Water Inlet Valve video to show the location of where the water inlet valve is located and how to remove and replace it.
-RR

72 DIY Project Help Tips April 23, 2014 at 4:09 pm

Ruth,
If the washing machine is now working, you do not need to be concerned. If there are intermittent issues with the washing machine running properly, then taking the washer apart and inspecting for foreign objects will be your best bet. If the small missing battery is in the washing machine, it is most likely located in the pump filter or in the pump itself. There are areas in the washing machine where things can accumulate and will NOT hurt your washer.
-RR

73 Chris April 27, 2014 at 12:55 am

Hi and thanks in advance
Our washer makes a buzz sound when we try to turn it on unless we start it in the middle of the cycle. In this case water will start and it will finish I’m guessing the rinse cycle part. Any ideas?

74 DIY Project Help Tips April 27, 2014 at 5:02 pm

Hi Chris,
Since we do not have Washing machine Make, Model, and Serial Number, listen to these washing machine fault sound clips to match up the sound your washer is making. By doing so it will give you a better idea of what the problem is to help you further troubleshoot the problem.
-RR

75 Chris April 27, 2014 at 5:39 pm

Thank you I have identified the washer buzzing sound and believe it to be a locked up motor. Thanks again

76 Ann Marie May 5, 2014 at 3:44 am

I have a Samsung WA400PJHDWR/AA Top Washer and for some reason it stopped at 30 min left. It doesn’t have an error code it just doesn’t do anything. I tried unplugging and opening and closing the lid. Nothing. How do you do a master reset on it please. Thank you.. :-)

77 DIY Project Help Tips May 5, 2014 at 5:34 am

Ann Marie,
Is the machine completely dead? Getting power? Does it light up? Try unplugging the machine for 15 minutes as this may reset the master control board.
Another thing to try…. Try this trick…. If the machine does have power but won’t start, press the door in a little and at the same time press start button. See if that brings it back to life.
-RR

78 Earl May 7, 2014 at 4:29 am

I have a Kenmore Front 3.5 Model 970-C45072-30 load washer that will not spin. I have cleaned out the Drain pump and hoses. The door locks as it should and will drain the water from the tub but not spin when required. I can not check the electrical for voltage as I do not have the tools. I am in an isolated location and do not have access to regular parts. Any suggestions??

79 DIY Project Help Tips May 7, 2014 at 5:22 am

Earl,
The “no spin” problem with your 3.5 cubic feet Kenmore Front Load Washer sounds to us like a defective door lock assembly. With that particular Kenmore washer, when there is a faulty door lock switch, the machine will do EVERYTHING except spin. You could try and “jumper” around the switch. Another common part to fail is the motor control board. If you do not have a multimeter to check for voltage or continuity, we suggest unplugging the machine and removing the panels and perform a visual inspection. Is the washing machine producing an Error Code?
-RR

80 Mark May 9, 2014 at 1:10 pm

Hello RR.

I wonder if you can help me please.

I have a Hotpoint WF440P which has worked fairly well until recently. At first it would wash fine but when it came to rinse, the drum would not always rotate much – yet when it came to spinning away it would go.

A couple of days ago it didn’t seem to be turning as much as it usually did even on the wash cycle – long gaps between turning. Yet when it WAS turning it was smooth and quiet as always.

Today, there was NO drive on the wash cycle and (being an electrical engineer), I removed the lid and had a look around. I found that if I “nudged” the drum drive wheel with a screwdriver, it would often then run happily – until it stopped ready to go back the other way. If it was “bump started” it would do that too – at first.

Then it simply refused to run anymore at all.

I thought “brushes or worn commutator”, turned machine upside down, removed brushes (hardly worn), commutator a little grubby but not worn). I cleaned the commutator and replaced brushes. Still not a sausage. Pump works fine (waste not blocked) and drum rotates freely and no unpleasant noises from anywhere.

I have checked lose connections and found none, I cannot find a motor run capacitor (and doubt that would be intermittent). the only thing I have wondered is that at the back of the motor appears to be a shaft-position sensor with two red wires coming out of it. I could see no easy way to remove it but dripped some isopropyl alcohol in to the gaps while turning the drum by hand – so spinning the motor quite quickly.

Still nothing.

Do you have any ideas as to what it might be that could start of intermittently and then just fail totally? If you reckon it might be the shaft position sensor, is there a way to remove it without special tools?

Sorry for the long explanation but I wanted to bring you up to date with what I have tried so far.

Kind Regards
Mark

81 DIY Project Help Tips May 9, 2014 at 3:11 pm

Hi Mark,
Can you tell us the serial number of your machine? Does the machine have a “year manufactured” date stamp? Also, since you are an electrical engineer, have you tested the door switch? A faulty or “on the fritz” door switch can make the machine run intermittently. Cold water supply is turned fully on or open? There is no burning or electrical smell from the machine? Also, the sensor on the motor you are speaking of, is it actually attached to the motor itself? Please describe further. Here is a troubleshooting guide for the Hotpoint WF440P Washing Machine. It is a .PDF file that you can download or view in your browser. Once the pdf file loads, scroll down to Step 8 as there may be some extra info to assist you.
-RR

82 Trudy May 15, 2014 at 12:31 pm

Need help!

I have a front loading Frigidaire washing machine that is not spinning the water out properly.
Any ideas what is wrong?

83 DIY Project Help Tips May 16, 2014 at 6:51 pm

Hi Trudy,
Is the machine draining out the water? Model number?
-RR

84 Mark May 17, 2014 at 7:42 pm

Thank you for the info RR.

I went through the PDF info and checked the switch (all fine). also no burning smell at all, water supply fine (and filled / emptied quickly).

Ended up finding several unknown faults (small leak on drum surround, perished rubber on door seal, small leak from pump and the controller hd a lot of corrosion to it – though all components were still working.

In the end, decide to simly get another machine as a friend was getting rid of one. So taken pump out and the main motor (flexible things that work on AC and DC from about 20 volts upwards) from my old machine and the rest of the machine has been scrapped.

Wondering if I can make a hobbyist style centrifuge using the old motor. More fun to be had :)

Again, thank you for your feedback but in the end, a backlog of laundry and a friend with a machine to spare curtainled further diagnostics!

85 Jessica May 23, 2014 at 1:44 am

I have a whirlpool top loading washer that is about 5 years old. Sometimes it spins and sometimes it doesn’t. The water is drained but clothes are still dripping wet. I tried the reset procedure in the article, and that did not work. I manually pushed the drum about a quarter turn myself, and then it would spin again. Not sure how long this fix will last. Does anyone know what the root of the problem might be?

86 Jacob May 26, 2014 at 6:33 pm

Hi
I have a hotpoint WD62 washer dryer for 15 years.
Recently in mid cycle it blew the plug fuse. Having replaced the fused the door would not open. I tried starting new cycle but the door would still not open. After some investigation I was able to open the door by pushing on the silicone switch. Also the earth wire had come off the motor. Now the drum does not turn at all. It seems it wants to turn and I can hear clicking noise from the timer switch. I have checked the belt brushes and the motor seems to be working. Water comes in and drains but the drum does not turn at all in wash or spin. The drum is not stuck or anything I am baffled as what the cause may be.
Thanks in advance.

87 DIY Project Help Tips May 26, 2014 at 9:11 pm

Jacob,
Be absolutely sure the machine and motor is grounded (earth wire). Also be sure you have used the correct fuse in the plug. When that particular washer does everything BUT the drum does not spin, it is almost always the brushes. If you have a multimeter test for continuity across the brushes. If the circuit is OPEN then the brushes need replaced.
-RR

88 happy May 29, 2014 at 3:30 pm

Amazingly the reset of opening and closing door 6 times in 12 seconds worked. So chuffed. Thank you!

89 Greda Brown May 29, 2014 at 4:54 pm

My whirlpool washer goes through all cycles but will not do a final spin.clothes are still full of water machine says final spin but it is not spinning.

90 DIY Project Help Tips May 29, 2014 at 5:38 pm

Greda,
We will need the model number of your Whirlpool washer to assist you. The problem you are having could be a list of nearly 500 faults for “washer no spin” without the model number. Please provide us with this information so we may troubleshoot the issue for you.
-RR

91 Chris May 29, 2014 at 6:28 pm

We have a 27 year old Maytag washer, top loading, that has always worked well. Today it started really vibrating and walking around, and the tumbler is hard to turn. The repair shop on the phone said that the neoprene pads under the tumbler are probably shot and that there is no replacement part. He advised to get a new washer. Are there any other options?

92 DIY Project Help Tips May 29, 2014 at 7:01 pm

Chris,
The only thing you could do besides buying the correct part and installing it is adding anti vibration feet under the washer itself. Here is one of our pages that can help you with troubleshooting a vibrating washer.
-RR

93 Linda May 30, 2014 at 6:25 pm

My Whirlpool washer wouldn’t drain or spin, in any mode. I watched some YouTube videos, checked out the lid switch and it was fine. The motor made no sound when I put it on any of the drain/spin speeds/settings. Just before I gave up on fixing the problem myself, I came across this site. None of the other sites had even mention “reset”. I tried that next and “Abra Kadabra”, my washer is working perfectly!
Thank you so much! Something so simple, and I could have had to pay for a service call and wait for a repair man (with a tub full of water and wet towels) who would have done the same thing !

Thank you so much ! You are my Hero !

94 D June 1, 2014 at 1:21 am

Hello
I have a Whirlpool washer. The wash cycle works great. It will rinse..BUT it wont spin out. Each cycle it does the same thing. Ive tried unplugging then raising and letting down lid to reset, but it is still not spinning out. What could be wrong

95 Stevie June 1, 2014 at 3:25 pm

Hi have a Kenmore 110.26432501
The washer was banging around heavily in a spin cycle, so I instinctively opened the lid to stop it (vs. pushing in the button).
After adjusting clothing distribution, I closed the lid, and it would not start spinning again. It would start a rinse cycle again, but no drain or spin.
I tried the reset trick, but no luck.
Please help!

96 DIY Project Help Tips June 1, 2014 at 8:25 pm

D,
Does it sound like it is spinning (when it should be in spin mode) and it is NOT spinning? Is it making a humming noise? Because if so here is a common reason a whirlpool washer will not spin that could be the issue with your washer. What is the model number of your Whirlpool washer?
-RR

97 DIY Project Help Tips June 1, 2014 at 8:34 pm

Stevie,
Give it some time to cool down. Sometimes the motor has a reset that is set to a time delay or thermally protected. It will shut off and won’t come back on for several minutes until the motor has cooled off. Remove clothes, give it an hour, then start the cycle again with the washer completely empty. If this does not work, unplug it and plug it back in to reset it. If this does not work then it sounds like the belt may now be misaligned or broken because of the overloaded washer. If you are able, unplug machine and remove panel and inspect belt. Repair as needed.
-RR

98 David June 7, 2014 at 10:52 pm

Hi! We have a Whirlpool AWO/R 4205 front loading washing machine (5kg 1200 spin) which is about 5 years old.

Over the past few months there would be the occasional wash when the clothes would be wringing wet at the end of the cycle. A further ‘spin only’ cycle would then be required to give a satisfactory, maximum spin result.

However, the washing machine has now stopped doing a final, maximum spin, merely draining the machine followed only by intermittent slower spins. And attempting to do a maximum spin only cycle merely produces the same, intermittent, slow spin. The machine has also to be stopped manually as these slower, intermittent slow spins are relentless and the wash cycle doesn’t complete.

Also, just in case this is relevant, when turning the control knob to the off position in order to stop the cycle and allow the door to be opened – after the requisite time lapse, the door opens but the ‘door open’ light no longer comes on.

I’m not concerned about the light – I just mention it in case it helps. But before splashing out on a new machine I just thought I’d seek out your advice.

Many thanks!

David

99 DIY Project Help Tips June 8, 2014 at 7:20 pm

Hi David,

The problem you are describing for your Whirlpool front loading washer sounds like the clutch and or brake assembly is worn thus causing your specific issue. If possible, open the machine up and look at the clutch and brake assembly and inspect for wear. If you find any of these parts worn or broken, here are the parts that should be the exact ones that are needed for your specific washer. Here is the clutch assembly and the brake for your washer. (If you are going to order the parts to fix your washer online, please be sure to double check that the parts are the ones for your washer). The prices are not exactly low cost, so your best bet may be to call a technician to further troubleshoot the issue or research online to find a new low cost washing machine.
-RR

100 Vlad June 10, 2014 at 2:36 am

On a front loading Frigidaire FAFW3801LW3, it does not drain when it is full of clothes. I have cleaned out the drain and filter. There are no error codes. The strange thing is that it seems to work fine when it is empty of clothes. Thanks in advance for any help.

Vlad

101 DIY Project Help Tips June 10, 2014 at 6:53 pm

Vlad,
Have you checked the drive belt? If your washing machine will drain with NO CLOTHES in it, then it sounds as if the belt may be worn. When clothes are in the washer and it does not drain or spin properly, always check the drive belt for wear.
-RR

102 toya June 13, 2014 at 10:32 pm

i did the washer reset by unplugging etc and it worked !!!!!!!!!!!!!!!!!!! i was sooo nervous, i kept trying other rinse cycles and it kept agitating the clothes but not draining or spinning out the water!!

103 peter June 14, 2014 at 10:39 am

HI HAVE HOTPOINT AQUARIUS WMF740.HAVE UNPLUGGED FROM MAINS WHEN TURNED OFF TO MOVE.HAVE THEN PLUGGED IT BACK IN.PROBLEM–MACHINE NOW TAKES IN WATER BUT WILL NOT WASH.GOES THROUGH WHOLE CYCLE,TAKING IN WATER,EMPTYING BUT DRUM DOES NOT TURN.ON CHECKING DRUM TURNS NO PROBLEM BY HAND,CANNOT HEAR ANY MOTOR.MACHINE DOES NOT SHOW ANY FAULT CODES?
MACHINE DOES THIS WHETHER FULL OR EMPTY.

104 DIY Project Help Tips June 14, 2014 at 7:33 pm

Hi Peter,
Since the washer was working before it was moved, it may have been banged around. It is very possible that the DRIVE BELT has fallen off of the pulleys and therefore will not spin. This may also explain why there is no noise as the motor running by itself is more than likely very quiet. The noise you hear when everything is working properly is the drum and belt turning. So, remove the panels after power is disconnected and check DRIVE BELT. Here is a link to the HOTPOINT WMF 740 WASHING MACHINE DRIVE BELT that SHOULD fix your washing machine if you happen to need to replace it.
-RR

105 John S June 14, 2014 at 7:58 pm

Hi RR,
I have a Maytag LAT9406AAE Washer with 2 belts. After the last load of clothes it drained but didn’t spin.
It will agitate and drain and run a cycle except for spin. It doesn’t leak anywhere. I have changed the 2 belts under the machine and tested the motor. Everything seems to work except spinning. With the belts off, the large bottom pulley will turn easily counter clockwise but once it gets to a point clockwise it is virtually stuck and will barely turn. With the belts on and tightened, the smaller agitation belt works but the larger belt slips on the large pulley and won’t turn the tub to spin. I checked for any clothes that may be stuck along the tub sides and don’t find anything.
I like this washer and would like to rebuild it but I don’t want to buy and replace parts that I don’t need. Any troubleshooting suggestions and any suggestions on what parts to start replacing 1st, 2nd, 3rd… would be greatly appreciated.
Thank you. John

106 DIY Project Help Tips June 14, 2014 at 8:30 pm

Hi John S,
Have you tested the LID SWITCH ASSEMBLY? A Maytag washer with your model number will not spin, but WILL drain when the LID SWITCH has become defective. If you have a multimeter go ahead and test it to be sure the switch is working properly. If you find that the LID SWITCH needs replaced, there are many trustworthy appliance supply stores online. Repair Clinic and Parts Select are both reliable sources for Washing Machine parts.
-RR

107 Derek June 18, 2014 at 12:12 pm

I have a Smeg front loader washer and it will not spin. I have checked the filter and it is clear and spinning okay.

108 DIY Project Help Tips June 18, 2014 at 8:21 pm

Derek,
You did not give us enough info to properly assist you. However, the Smeg washers have a weakness, the drum pulley wheel is made from a cheap material. This causes the pulley to wear out and become unstable causing the belt to fall off. Pop open the panel and have a look inside to see if the pulley is at fault and the belt is hanging off.
-RR

109 Whirlpool Problems June 20, 2014 at 4:31 am

Whirlpool washer model no. LSP8245AW0 will not finish spin or fully drain. Attempts to start spin but won’t finish and clothes are still dripping. I do not think that it drains after the wash cycle before the rinse cycle. Agitates just fine. Could it be the drain pump or is it more likely to be something else?

110 DIY Project Help Tips June 20, 2014 at 5:14 pm

WP,
Many times a washer will not fully drain out the water because a small object such as a sock or similar gets caught in the drain pump or the drain hose. We understand you stated it will not spin but we recommend inspecting those items first as troubleshooting “no spin” gets more technical. If the pump and the hose are clear of clogs, let us know and we will guide you as to what to do next.
-RR

111 Whirlpool Problems June 20, 2014 at 7:13 pm

I can manually drain it by taking the drain hose and putting it to the level of the floor. I will check the drain pump to see if something is stuck in it.

112 Chris June 23, 2014 at 2:26 pm

Hi I have a whirlpool awo/d 5556 washer, it does the wash well and drains but wash is dripping wet and dosen’t spin. I have checked the pump and it’s free as it drains ok. Any ideas please? Thanks Chris

113 DIY Project Help Tips June 23, 2014 at 4:29 pm

Hi Chris,
Any washer that will wash, drain, but WILL NOT spin, could mean a worn out drive motor coupling. If you are able to open your washer then this is what you need to check. Inspect the drive motor coupling and determine if the part is worn out and needs replaced. Here is a picture of a motor coupling to show the part in question.
-RR

114 jed June 25, 2014 at 8:41 pm

Hi I have a Beko washing machine and it has stopped working. It fills with water on a cycle but wont spin or drain. Ive cleaned the filter but no joy. Could u advise me what to do?

115 DIY Project Help Tips June 25, 2014 at 9:22 pm

Hi Jed,
One thing to try quick is to reset the control board to see if that is at fault. Simply unplug the machine from power for a minute or two. Plug the machine back in, then PRESS AND HOLD THE START BUTTON for about 5 seconds. Holding the button in will allow the control board to reset and may fix the machine. That may or may not help, but if not, can you please let us know your Beko washing machine model number? The model number is XXXXXXX and is printed on the front control panel and starts with a W.
-RR

116 Ami Dhillon June 28, 2014 at 3:11 pm

I thought I should share my experience. Our washing machine wasn’t spinning at all (top load). I then set the machine for spin and opened the lid but operated the switch manually with a cocktail stick, I just wanted to see what was happening as with the closed lid you can’t see it. The drum would spin very slowly and then it was stopping and struggling to spin. I noticed a small piece of clothing stuck between the drum and the machine body. I took the cloth out and hey presto, it started to work.

So before you call for an engineer and pay for the call out, its worth inspecting the machine or any kind of blockage first.

117 holly July 1, 2014 at 12:57 pm

Hi-
My Simpson EZI sensor swf10761 Washing machine stopped working. I’ve tried everything to get it going. I went in there when I thought it was finished with a load and it had moved. I moved it back took everything out and put the next load in. Went back later and it hadn’t done anything. It locks the door and that’s it. I cleaned the filter and there was some plastic in there. I’ve been washing new fluffy blankets and towels today and lots of them. Please help I have 4 weeks to go until I have a baby and I need my washing machine and can’t afford a new one.

118 DIY Project Help Tips July 1, 2014 at 7:25 pm

Hi Holly,
It sounds like you overloaded your washing machine. As you stated, when you came back to check it, it had moved or “walked”. The machine will move around when overloading occurs. Overloading a washing machine can cause parts to vibrate loose and create problems. The easiest solution is to wait a few hours and then try running a wash cycle. The reason for this is because the motor is thermally protected and will not power up if overheated. Overloading a washer causes the motor to work extra hard and causes overheating issues. The motor protects itself from damage by shutting down. So give it some time and try again. If allowing the washer motor time to cool down does not work, there could be parts such as a belt or pulley that fell off or are not properly aligned. You will need to safely remove panels and inspect the inside of the washer.
-RR

119 Amy Critchley July 2, 2014 at 5:45 pm

I have a Bosch washer dryer that will not run through a full cycle. It goes through wash and rinse but then stops before completing final rinse and spin. It goes back to the beginning of the cycle! If I put it on spin cycke it doesn’t move! Please help!

120 DIY Project Help Tips July 2, 2014 at 6:08 pm

Hi Amy,
The problem may be that the drain is blocked. This will cause your washer to “not spin”. Have you checked to see if there is a blockage in the drain? Check the drain hose and the drain itself. This is the most common reason for a Bosch Washer not draining. (Have you tried the Reset procedure that is at the top of this page?) If the drain is not blocked, then the motor brushes, the printed circuit board (PCB), or a wiring harness may have come loose or could be at fault.
If you need further assistance, please send us the Model number of your Bosch washing machine.
-RR

121 Rachael July 3, 2014 at 9:47 am

Hi I have a Samsung WF0600NCS front loader washer. I have a problem with using the spin function. Whenever I put it on spin, it spins so fast that it starts shaking and vibrating so strong that most times I have to turn it off. This leaves my clothes still soaked. Please help thanks.

122 DIY Project Help Tips July 3, 2014 at 7:31 pm

Hi Rachael,
There may be a very simple reason this is happening. One or more of the legs (or feet) on the washer may not be seated flat on the floor. If the machine is not perfectly flat, the machine will vibrate and move around. Look and see that the 4 legs at bottom are level on the floor. If one leg is not flat on the floor, simply turn it counter clockwise to move it downward. Once all 4 legs are flat, try running an empty load and see if the problem still occurs. If the legs are all touching the floor, then there may be an imbalance. Try running the machine with no clothes and see if the vibration still occurs. The washer may have also been overloaded. If you still have the same issue after fixing the legs and running a cycle with less clothes, please let us know.
-RR

123 Yafei July 4, 2014 at 4:52 am

I have LG Front Loading Washer (model no WM0532HW) and it stopped working after about 3 minutes and the Error Code is LE

We did reset 3 times (unplug and plug, open and close door 6 times within 12 seconds) and it does not work…not sure what to do and hope to get some advice

124 Liana July 4, 2014 at 11:02 pm

I have a Roper (whirlpool), model # RAX7245KQO which is not spinning and rinsing. I have tried all the cycles and when it reaches rinse and spin cycle it stops. When I moved the knob it made the clicking sound but nothing is happening. This all started when I tried to wash the blanket, so I know there is nothing stuck in there, but the load might have been heavy for the machine. I have tried resetting using the unplug and lid technique with no result. I do not have the manual on the machine as it came with the house when I moved in couple of years back. Please help!

125 Karen July 6, 2014 at 1:05 pm

Yippeee, the advice about the reset worked a treat. Thank you ❤

126 DIY Project Help Tips July 7, 2014 at 8:29 pm

Liana,
Sounds like you overloaded the machine when the blanket was added. The first thing to check should be the belt which turns the drum. It may have moved around on the pulley and fell off. Second, it may be the motor coupling that may have become damaged or become loose. Here is a whirlpool washer repair video that will show how to take apart and what to remove and replace if needed.
-RR

127 DIY Project Help Tips July 7, 2014 at 8:45 pm

Hi Yafei,
The LE error code can mean a few things. Mostly it will give the LE error code if the machine has excessive suds. This means that the wrong detergent is being used. The LG washing machine you have is HE or high efficiency, meaning that you have to use HE detergent or low sudsing detergent. Is it possible someone has added the wrong type of soap? Overloading the washer can also give you the LE error code. Reset the machine and try washing with no clothes in it and see if the LE error disappears. If you continue to have the error, the next steps will be to start replacing parts in this order… Hall Effect Sensor, Stator Assembly, Control Board.
-RR

128 Jose July 7, 2014 at 11:01 pm

Hello

I have front load GE washer machine.

The machine loads water in any cycle, that is OK, but when need start to spin, the motor not start or machine not send signal for that. I replace the Control Board, but have the same problem. I make a M-Reset but not work. I put the timer on spin option but nothing happens, not work, only have a noise of that machine is on.

What part i need verify or replace for re-work my machine for start spin?

Remember, machine load water to level and pump extract all water w/out problem, the problem is for spin….

129 DIY Project Help Tips July 8, 2014 at 9:06 pm

Hi Jose,
Have you opened the machine and checked the belt and pulleys? It sounds as if a belt has snapped. If the machine goes through the cycles but it does not spin… check the belt. If you open up the washer and that is not your issue, let us know your washing machine model number so we may research further.
-RR

130 scot July 9, 2014 at 3:48 am

I have a frontload maytag neptune washer. It will not spin. Other than the master reset, does anyone have a suggestion prior to making a service call?

131 Lynne July 9, 2014 at 1:38 pm

I have a resurrected Whirlpool top loader washer WTW5200SQ0. Years ago, it went way off balance, the agitator came off, and it wouldn’t spin any more. It was left outside, full of rainwater, for a year. When I got it, I replaced a lot of internal parts: the transmission (worn shaft), motor coupling, clutch, brake and drive tube, centerpost bearings, drive block, and the bolt and rubber washer that holds the agitator in place. Yay, it worked, and I used it for 8 months. Now, the timer is getting really hard to turn and sometimes the machine won’t start into spin cycle until I open the lid and turn the basket about 3/4 around. Where I live, sometimes the electrical supply is inconsistent. Could it be that not having sufficient current prevents the machine from setting up to start spinning? Or could a dying timer be the trouble? Or both?
(The washer still lives outside, gets covered with a tarp when not in use. I do one load of laundry early in the morning, when the temperature is still cool, and before other people start using the power supply.)

132 DIY Project Help Tips July 9, 2014 at 8:22 pm

Lynne,
First of all, keeping the washer outside in the elements is not an ideal place to keep a washer and expect it to work perfectly. It sounds like the washer being located outside is having a corroding effect on the timer dial. Have you taken the timer out and inspected it for rust and corrosion? The wiring on the timer may also be at fault or the wiring in the machine as a whole. Have you taken the panels off lately and inspected the wiring and controls for rust/corrosion? It sounds like you have replaced many different parts 8 months ago. It is possible that the machine has gained new problems in that time frame from being outside. It is difficult to give useful advice when the washer is located outside. We do not know where you reside or what type of weather conditions the machine is subjected too.
-RR

133 Richard July 14, 2014 at 6:17 pm

Hi, My Maytag A506 washer does not spin. I replaced the belts today; the lid switch appears to be working properly – at least, it shuts the motor off when I open the lid and resumes when I close it. Like John S. above, (June 14, 2014) the motor spins but the belt just slips on the pulley. When I remove the belt I can turn the tub pulley easily in the counter clockwise direction (agitation); clockwise I can turn it, but with considerable difficulty. I have the machine up on jackstands and I have the front panel removed so I can observe what’s happening. Any advice or suggestions?

134 DIY Project Help Tips July 15, 2014 at 10:34 pm

Hi Richard,
The belts and lid switch are the first items to replace when having an issue such as NO SPIN with the Maytag A506. Since you have already replaced the belts and the lid switch is ok, the next part to have a look at is the Brake Assembly. This WILL be the solution if the machine is NOT spinning but STILL pumping out the water. Have a look here for the part we believe you will need and a brief “how to” remove and replace summary.
-RR

135 Lynne July 16, 2014 at 6:53 pm

I agree that keeping the washer inside would be better for it, but there is a lack of space. The best I could do was to elevate the machine on four 2 x 2 concrete pavers and cover it with a heavy vinyl tarp when not in use. I live in the northern part of Florida; the washing machine sits in a little wooded area so it doesn’t have direct sunlight on it. The wooded area has yearly temperatures ranging from 35 to 90 degrees Fahrenheit and never gets any frost in winter. Most of the year, the washer enjoys temps from 50 to 80. Because it is sheltered by the trees, the tarp covering the washer is less exposed to rain than it would be if the washer sat in an open area of the property. You might say that the machine is semi-retired and enjoying the best of the Florida weather!
Regarding the timer issue: I looked inside the console; the wires and timer did not have any signs of rust or corrosion, BUT the timer was sitting cockeyed, thereby causing the metal ring on the control knob to rub against the console. Perhaps something bumped the control knob. Repositioning it did the trick and now it turns the way it should.
The machine still has an intermittent problem not starting to spin unless I manually turn the basket 1/2 to 3/4 turn around (until it reaches the point where it can’t be turned further). I haven’t figured out why this happens. Once I get the basket in position, it starts spinning as soon as I close the lid, and it spins quite well. When I remove the clothes at the end of the cycle, they are just damp, they smell very clean, and they dry very quickly on the clothesline.

136 DIY Project Help Tips July 16, 2014 at 9:50 pm

Hi Lynne,
Glad to hear your washing machine is retired in sunny Florida!! So…….. It sounds like the machine is still usable and your clothes are not soaked but slightly damp. Is the lid switch attached to the machine as it should be and getting a good contact by the lid plunger? Is your washer draining most of the water out at the end of the cycle? Does it spin at high speed at the end of the cycle or is it an intermittent spin? Does the machine produce a clicking noise when it tries to go into spin mode before you have to turn the drum manually? Is it fully draining out the water? Depending on these factors, have a look here to read a little bit more in depth on the different combinations of faults. Hope this helps!
-RR

137 dan July 19, 2014 at 1:53 pm

Hi
I have an AMANA washer machine 5 years old, it starts normally but is not spinning and draining anymore. I open drainage pump, looks OK. Any advice?

138 Buster July 20, 2014 at 5:16 pm

I have a Samsung front load washer. It appears to have stopped draining. I checked and cleaned the filter, checked for obstructions in all the hoses. I tested the pump motor and it ran when hooked up to a 120 power source. While performing the power test I noticed water leaking from the motor. It was foul smelling, so I disassembled the motor to find the motor compartment filled with water. I cleaned out the compartment, cleaned and silicone the O-rings, reassembled and poured water into the pump and let stand. After an hour or so, I disassembled the motor again, only to find water back in the compartment. I am guessing, this should not be happening. Can you verify? Would this cause the pump to stop operating after a period of time?

139 Everett Brewer July 20, 2014 at 8:12 pm

We have a GE top loading washing machine. The machine will fill with water, go through the cycle and drain. However, during this time it will not agitate or spin out. Tried the master reset without any luck. Any more advice?

140 Julie July 22, 2014 at 1:27 am

My whirlpool top loader fills but does not start any cycle i.e it does not spin. What can cause this to happen.

141 DIY Project Help Tips July 23, 2014 at 7:54 pm

Julie,
The most common reason for the problem you are describing is a faulty lid switch. Check the switch with a multimeter.
-RR

142 DIY Project Help Tips July 23, 2014 at 7:58 pm

Everett,
Unplug machine and remove panels. Have a look inside for any obvious signs of wear or broken parts. If you can give us any more details such as model number we can give better troubleshooting advice.
-RR

143 DIY Project Help Tips July 23, 2014 at 8:00 pm

Buster,
After you reassembled the motor, was it still leaking? Can you provide us with your model number please?
-RR

144 DIY Project Help Tips July 23, 2014 at 8:04 pm

Dan,
We do not have enough info to give you detailed troubleshooting advice. However, have you safely opened up the machine and checked for a worn or broken drive belt?
-RR

145 Julia Cooke July 28, 2014 at 6:55 am

We have a Maytag Performa PAVT234AWW washing machine which I apparently severely over loaded with clothes and a heavy, yet small, throw rug. It “scorched” the belt, belt fell off, and also melted the plastic motor pulley. The washing machine wouldn’t do anything and had to be emptied by hand, water and all contents. The washing machine was laid on its right side, and husband pulled off/removed what was left of the melted motor pulley and replaced it with a similar plastic motor pulley from a Crosley motor since a separate replacement motor pulley isn’t available, only a whole new motor for that model number. He also put on a new belt. The washing machine was put upright, etc., and now the washing machine fills great, agitates great, drains fine (but continues to agitate at the same time while draining, not sure if that’s normal or not), but WON’T SPIN. We even have let the machine “rest” in the upright position thinking that would help but does not. Any ideas?

146 DIY Project Help Tips July 28, 2014 at 10:30 pm

Hi Julia,
Run the washer empty. Let it go through all cycles. When it is in the SPIN mode, SAFELY reach in and see if you can turn the inner tub easily by hand. If YOU CAN TURN IT FREELY by hand, then your brake has released. This would mean your belt, brake, motor pivot and trust bearing kit are all fine and your transmission may be the issue. IF YOU CANNOT TURN THE TUB FREELY then your brake is still holding. Make sure the motor is pivoting back and forth freely and inspect the thrust bearing and pulley assembly. Check for items stuck between the tubs such as a sock or similar as this can cause the washer to not spin.
-RR

147 Julia Cooke July 29, 2014 at 5:34 am

While waiting for your reply, which was quick, THANK YOU, I’ve been thinking and staring at the washer and found that if I PRESS DOWN REAL HARD and then release on the agitator it would start to spin. I went directly to the spin cycle, no water in it, to do this. I also took apart the entire agitator and didn’t find anything like yarn or a sock, etc., stuck or wrapped around the metal shaft. I HAD TO PRESS DOWN HARD to get the top dispenser cup on the agitator when I assembled the agitator’s three parts, and by your instructions I then ran the washer empty. It filled, then agitated COUNTERCLOCKWISE a nice amount of time, emptied (still agitating the whole time), then did spin fast CLOCKWISE still again agitating the whole time. It seemed to spin an awful long time after the water was out so I manually nudged the timer dial to stop and fill to rinse. It filled and almost immediately agitated and simultaneously spun CLOCKWISE, not giving a decent final rinse cycle. As it did spin on its own both times during the wash cycle there was no need to reach in and turn the inner tub by hand. It seems like its brain is muddled up and just can’t go through the right motions in the right order. I hate to be a bother but any other ideas? I only do at most three loads a week and the washer is almost as new in spite of its age and the trouble I’m now having after the ruined belt episode.

148 DIY Project Help Tips July 29, 2014 at 7:58 pm

Hi Julia,
If the washer is agitating while spinning (spin mode) it sounds like there is a transmission issue. If the washer is going into a true agitation cycle during spin cycle, then your transmission is definitely to blame. The motor turns clockwise for spin and counter clockwise for agitate. It is possible something has come loose or broken and locked the spin gear with the agitator gear. Here is a page from Maytag that has some Transmission Schematics to look at to determine if you may need to order parts. Those parts breakdowns will also let you see how the transmission is put together. To really know what the problem may be, it sounds like you will need to take the washing machine apart and have a look at the transmission. See if there are any visible broken or loose parts that may be creating the issue. Let us know if you have any other info to give us that may be able to further assist you.
-RR

149 Sara July 30, 2014 at 6:59 pm

I have a Samsung top load washer. Recently it stopped in the middle of a cycle and will not drain and makes a buzzing noise if I try to start it on any cycle. I’ve unplugged it and that didn’t help. Anytime I press start it makes the noise. Any help?

150 DIY Project Help Tips July 31, 2014 at 5:32 pm

Hi Sara,
This is a very common problem with an older washer when an internal part fails. The washer will make a buzzing sound as it is trying to run, has power, but a broken part is making it impossible. You will most likely have to replace a part or parts on your washer. The most likely parts that have gone bad are in order beginning with most likely first… 1. Motor Coupling 2. Water Pump (possible something is jammed inside) 3. Motor 4. Gear Box. Do you smell a burning smell when the washer is making the buzzing or humming sound? Can you supply us with the model number of your Samsung Washing machine? Thanks.
-RR

151 Amy August 5, 2014 at 3:48 pm

I have a Maytag Front loading washer that isn’t spinning or draining. I took the front panel off, removed the filter and a bunch of nasty smelling water came pouring out. The filter wasn’t very dirty, but I cleaned it, but it all back together and I still get the “f” code when I try to restart the laundry. Could there be a clog somewhere else? There is almost a grinding type of noise when I start the washer before it gives me the code.

152 DIY Project Help Tips August 5, 2014 at 4:15 pm

Hi Amy,
A grinding noise will usually mean a bearing is going bad or the transmission is having issues. Is there any type of metal or plastic shavings under the machine? Without the model number we can’t give precise advice… We would need model number, age of washer, and exact error code displayed.
-RR

153 Jackie Gear August 9, 2014 at 3:12 pm

11/2008 purchased
Whirlpool Front-Loading Washer
Model #WFW9600TA01
I get a flashing “SUD” sometimes and other times it is flashing F35
Service men come out and put parts on and it is ok for a while and then it starts again and the cycle goes on. Whirlpool even totally replaced the machine 6 mos. after purchase. But it still goes on with this new machine. Any suggestions besides never buying Whirlpool again and definitely never pay $4,000.00 for a pair of appliances again when a $200.00 one will work as well, probably better.
Thanks Jackie “frustrated”

154 Michelle August 9, 2014 at 4:16 pm

I have an Amana model #LWA20AW. It will not agitate or spin. I can move the drum freely counterclockwise, but stops within a quarter turn clockwise. Any suggestions?

155 Sue August 9, 2014 at 9:02 pm

Hi,
I have a Kenmore front load washer that’s about 6years old. It will fill with water, but will not drain or spin and it runs through the complete cycle in about 3 minutes flat. I’ve tried running it on all the other cycles and run it empty but the same results happen. My husband has to manually drain the water. But I am most concerned as to why the dial runs through the entire cycle so fast? I’d love any help!

156 bigray August 10, 2014 at 7:40 pm

I have a samsung front load washer wf209anw. I have fixed every problem that has occurred since 2010 except 1. During any normal wash and rinse agitation, the drum will tumble left, pause, then tumble right and so on. However when doing towels it will not handle more than 4 or 5 towels. Any more and the obvious extra water weight causes a problem during wash/rinse left/right agitation. It moves barely left, pause, then barely right etc.. everything else during acts normal, and no codes. Any ideas?

157 Franko August 10, 2014 at 10:18 pm

Hi I have an Indesit washing machine. On no load (no clothing) the machine goes through the whole cycle and hot washes, drains and spins perfectly. When I put a load in it, the timer switch clicks and turns then stops and nothing happens. (I am not overloading it) Any ideas. Thanks in advance.

158 Archie August 11, 2014 at 4:55 am

I have a 7yo S800 Smeg Top Loader, it has been working fine until today. It won’t drain and spin at last cycle and simply stops while water is still in it. What could be wrong and how do I go about DYI fixing it. Thanks.

159 DIY Project Help Tips August 11, 2014 at 5:39 pm

Hi Jackie,
We have to ask this before anything… Are you using an HE washing detergent?

This error code indicates that excessive detergent suds occurred during the cycle.
If a “Sud” or “Sd” error code is displayed, or if you can see excessive suds in the window:
There are too many suds in the washing machine. The washer will not be able to spin out water with the excess suds. When “Sud” or “Sd” is displayed, the washer automatically extends the rinse time to remove the excess suds.
-RR

160 Archie August 12, 2014 at 7:47 am

It’s Archie not Jackie. :) I was able to sort it out, thanks to your forum/blog – it gave me the confidence to open the rear panel of my washer. I checked the drain hose and found my daughter’s sock stuck in it. Not sure how it wiggled its way from the main basin into the drain holes then to the hose. Now it’s running as good as new. Thanks. Sometimes we take things for granted, never really realised how important my washer is until it played up. Won’t hurt to give it a wipe down clean once in awhile, just so it behaves itself.

161 DIY Project Help Tips August 12, 2014 at 7:28 pm

Michelle,
Can you please let us know the age of your machine?
-RR

162 DIY Project Help Tips August 12, 2014 at 7:28 pm

Sue,
Can you provide us with a Model # of your Kenmore washer?
-RR

163 DIY Project Help Tips August 12, 2014 at 7:37 pm

Hi Bigray,
The first thing we must ask is… Has this been a problem from the beginning or has this issue recently started?
-RR

164 DIY Project Help Tips August 12, 2014 at 7:42 pm

Hi Franko,
Can you tell us if the lights on the panel are flashing when the timer is clicking and then stops?
-RR

165 renu August 13, 2014 at 7:32 am

my samsung semi automatic top loader washing machine rotates in one direction in wash cycle. how to restore the to and fro motion? drain and spin is working perfect.

166 jen August 13, 2014 at 11:05 am

my frigidaire frontload washer is acting up when it gets to 6 minuites it take forever to get off to the next number and now it is not catching the spin mode anything i can do

167 DIY Project Help Tips August 13, 2014 at 9:01 pm

Hi Renu,
A top loading washer that ONLY agitates in only one direction may have a worn out plastic agitator, a failed shaft on the transmission output, or the transmission has a failed gear inside. The transmission shaft is normally splined and the center of the plastic agitator will have a matching spline to ensure a tight fit. If any of these items are worn out, the problem you are having may occur. You will need to take the agitator out and inspect it and the transmission shaft. If these are ok then the transmission is the most likely the problem. We would suggest calling a repair person or buying a new washer if the transmission is shot.
-RR

168 DIY Project Help Tips August 13, 2014 at 9:05 pm

Hi Jen,
The machine is not spinning AND the timer is not functioning properly? Can you provide us with a model number so we can research further?
-RR

169 Ben Wilkinson August 15, 2014 at 7:17 pm

Hi there,

My Beko 5KG A+A Class 1000 rpm has stopped spinning and I’ve tried various of techniques to fix it including the ‘Off at the Wall for 1 min and open/close door 6 times within 12 seconds’ however due to me not being too savvy with washing machines and plumbing in general I can not get my machine to spin.

I did notice that there was a grinding sound comming from the machine before, however wouldn’t know where to look for such places to try and fix the problem. There was a foriegn object in the front drainaway however (I imagine) this wouldn’t have been the issue?

Could you please help and let me know how to fix my machine,

Kind Regards.
BW

170 DIY Project Help Tips August 15, 2014 at 8:03 pm

Hi Ben,
The first thing a washer will do is go into the wash cycle. This is also called Agitating. Is the washer agitating? If so, after it is finished agitating the clothes, does it try to go into the spin mode and fails? Or will the machine not work properly from the moment you try to wash clothes? Let us know and we will further assist.

While we wait for your response, press and hold the start button in for several seconds. This will reset the control board and may possibly fix your problem if it is NOT a mechanical issue. Once you reset it, start a new wash cycle and see how it goes from there.
-RR

171 Jean Kost August 16, 2014 at 3:06 pm

My sister has a 5 year old Whirlpool top loading washer. It fills with water, makes a noise, but won’t agitate. When she manually turned on the spin cycle, the water just drained out of the washer. The drum didn’t spin. She also pushed the lid button so she could keep the lid opened to see if the drum would spin. That’s how she knew the drum wouldn’t spin. Any ideas about what is going on would be greatly appreciated! Thanks!!!

172 DIY Project Help Tips August 18, 2014 at 9:33 pm

Hi Jean,
We would suggest unplugging the machine and removing the panel. Check to see if the belt or pulley is at fault. If the machine is making noise, then that tells us the motor is working but the connection between it and the agitator is at fault.
-RR

173 Tracy Feener August 21, 2014 at 4:11 am

Hi I have a front loader. It goes through the washing cycle but won’t continue to the rinse cycle. We have to push the button in order for it to rinse. This only happens in the summer time. In the winter months it works fine..Kenmore model..110. 47512604. Ser…hlw4164554. Type..832
About 4 months.

174 Beth M August 21, 2014 at 5:00 pm

I have a Whirlpool- Auto Load Sensing w/ triple spray top load washer. Its 3.5 years old, I share it with others in my house and one of them said it was not going into the spin cycle. I checked it out but had no prob. One day it did it again and all the washer did was humm when it got to the spin cycle and it wont drain. It does it on all types of cycles when it gets to that part. Any help you can give me would be great.

175 DIY Project Help Tips August 21, 2014 at 7:48 pm

Hi Beth,
Your Whirlpool washer may have one of these faults… (Perform all of these checks safely, find your washing machine service manual and unplug the machine when performing checks)
1. If it will not agitate or drain when it is set to spin, you may have something jammed in the pump. To check this you will need to remove the pump. Check internal pump and get the obstruction out if that is the issue.
2. The motor coupling may be the problem. You will need to disassemble the machine and visually inspect.
3. If the washer has a wire harness on the motor, there could be a bad connection were it plugs into the motor. This would make it work sometimes and other times not work properly.
-RR

176 DIY Project Help Tips August 21, 2014 at 8:01 pm

Hi Tracy,
So the only problem you are having is MANUALLY having to press the button to move it into RINSE mode? What happens when it is done with the washing cycle? Does it buzz, click, anything?
-RR

177 Nigel Birch August 22, 2014 at 10:58 am

Hi RR

My Bosch Maxx has stopped spinning this morning. There was a fairly substantial load in there (bedding etc). Over the last week or so there has been a very slight “scraping” sound when spinning but today it’s completely stopped. The machine is at least 8 years old.
What do you think?

178 DIY Project Help Tips August 22, 2014 at 6:55 pm

Hi Nigel,
Run a wash cycle with the machine empty. Once it has ran for a few minutes, cancel it and turn the controls to spin. Does it pump the water out? Let us know as this step will assist us with knowing where the problem may be.
-RR

179 Carolina August 22, 2014 at 8:02 pm

Super useful!! Followed the steps exactly… Step 1. Reset; my machine still didn’t work. Step 2- Check lid switch *ding ding ding* took it out, went to appliance store 39 dollars later finished my load of laundry that was stuck. Don’t panic people research online. And try before buying a new washer! 38 dollars to 500-800 dollars. Big difference. Thank you! thank you! Big hug. By the way I’m a 28 year old girl. I did it all myself. Ladies your men too busy or can’t ..don’t hesitate to try yourself.

180 Katie Quella August 25, 2014 at 1:03 am

I have a whirlpool ultimate care 2 imperial series model lsn10000j01
Seriel num CL 3138915 type 111 and it stopped mid cycle after agitation but no further actions after agitation.. No draining.. No spinning.. Checked hose.. All clear.. Reset several times..nothing.. No noise or anything after it agitates and then it just sits quiet . This comes at a REALLY BAD TIME… Fours kids.. Single mom and school starts tomorrow.. Car broke down and no laundry mat in walking distance so I HAVE to DIY this and be super mom. Thank you so much!!!

181 DIY Project Help Tips August 25, 2014 at 5:35 am

Hi Katie,
Is there any type of clicking noise once it tries to go into spin mode?
It is possible the machine was heavily overloaded and/or the spin drive could be weak… Try to run a cycle with no clothing in the unit. Does the washer go into spin mode?
-RR

182 Cami August 25, 2014 at 1:08 pm

I have a GE top load washer. It goes through the entire cycle, but will not drain and spin. It makes the noise but won’t spin. I have to then cancel the cycle and then manually go to just drain/spin cycle and it will then spin and drain. Ever hear of this?

183 ceica August 25, 2014 at 8:30 pm

Hello. I have a top load that wont drain or spin. Its obly agitates and washes. My husband replace the drain pump with a brand new one today and we still have the same problem. Any ideas it is a Frigidaire model # GLWS1649AS1 serial # XC22316528

184 DIY Project Help Tips August 25, 2014 at 9:00 pm

Hi Ceica,
When a top load washer only agitates and will not spin, there could be a few different things that are causing the issue…

You may have something stuck in between the inner wash basket and the outer tub. Look for a something that may be lodged in the wash basket. At times a sock or small washcloth gets jammed in between the inner wash basket and the outer tub. The machine will usually still agitate and wash but will not spin. If there is nothing jammed in between the inner basket and outer tub, you may have a transmission issue…

There is a one way lower spin bearing that may have failed and is locking the transmission when it tries to spin. Try to turn the transmission by hand and see if it is difficult to turn and or makes a clicking noise. In one direction it should NOT turn at all and the other it should turn nice and smooth without any clicking noise. If your washer is below 5 years old, it is possible the transmission may still be under warranty if the transmission turns out to be the issue…

Here is some info on the parts that are most likely to fail on your Frigidaire washer with the NO SPIN issue.
-RR

185 DIY Project Help Tips August 25, 2014 at 9:12 pm

Hi Cami,
Does this happen every time you wash clothing? Have you tried running the machine completely empty? Do you have a model number for us to further research?
If your washer will go through the wash cycle, will not spin, still makes noise, and will not advance until you manually advance to spin…
We would suspect a bad contact in your timer or faulty control board. We would suggest to remove and replace the timer or control board.
-RR

186 jim August 27, 2014 at 3:24 am

I have an old Whirlpool Model # LSQ8243HQ0 Ultimate Care 2, Heavy Duty Super Capacity Plus Top Loading Washer – does this have out of balance sensor? We have had to reset the machine several times by unplugging and then opening the lid quickly to get the washer to completely spin and drain the load. Is there a part that can be replaced that will help with this washer constantly getting an out of balance fault? It seems to be super sensitive when the load is not really that bad out of balance? When it gets out of balance it seems to not complete the fastest final spin to completely dry the load. It will spin and drain completely on smaller loads, but seems to have trouble completely draining/spinning on larger heavier loads. If clutch ends up being fine – what else could it be?

187 CHarles August 27, 2014 at 10:19 pm

Hi, I have a Maytag Washer and just bought a Timer for it. I watched a tutorial and was able to change it myself but I have the same results as before. It will fill up with water for rinse ‘only’ it wont’ wash nor spin cycle. What could be my issue? -THanks

188 DIY Project Help Tips August 27, 2014 at 11:24 pm

Hi Jim,
The imbalance may be caused by the machine not being completely level. This can be from one or more of the washer legs not being properly adjusted. If you have a level, lay it on top of the washer to be sure it is perfectly level. If not, thread the appropriate leg up or down to get the machine level again. If it is level your other problem could be a broken or missing suspension spring. On the bottom of the tub, there are multiple springs holding the tub in the center position. Remove the panel to gain access and check to be sure the springs are in place. Here is a video to show how to take the washing machine apart to access the suspension springs.
-RR

189 DIY Project Help Tips August 27, 2014 at 11:31 pm

Hi Charles,
Sounds like the LID SWITCH. If the washer will fill with water and then stop, the machine thinks the lid is open so it will not proceed to the next phase which would be to agitate. The lid switch is probably bad and stuck in the OPEN position. You will need to remove and replace the lid switch. If after replacing the lid switch the same problem is happening, the next part to replace would be the CYCLE SELECTOR SWITCH/KNOB.
-RR

190 Jason August 31, 2014 at 2:46 pm

Samsung top load washer when on spin cycle bumps and bangs until it stops. Right about the time it starts to speed up.

191 Mike September 2, 2014 at 12:57 am

I have a 7 year old kenmore 700 series top load washer- it runs through the normal wash cycle, but will not do the final spin for that setting- it will drain to prepare for the final spin, but then just sits there and ultimately times off. If I catch it during the final spin cycle, I can get it to work by rotating the drum a time or two. It also seems to work good for a few days too if I unplug it for a couple minutes (will run through all cycles perfectly including final spin), but it then again starts skipping the final spin. I replaced the coupler and lid switch last week- worked good for a few days, but now again skipping the final spin- any suggestions would be greatly appreciated! Thanks!

192 Kurt September 2, 2014 at 1:40 am

Hello we have a Samsung top loader WA5451ANW/XAA02 Yesterday the washer “stuck” in the middle of a wash cycle and failed to drain/spin to the finish. We emptied the dripping wet clothes and attempted to restart the cycle. The door lock engaged but nothing happened after that. Normally, there is a sound like a motor/pump starting immediately after the door locks and a smallish amount of water is pushed out of the drain hose into the tub. This time, nothing after the door lock, not even noises. Also, no error codes!

First, I found the auxilliary drain hose in the back and drained the tub with a shop vac. So at least the water was out of the washer!

I put it into Service Mode and water fill worked and the Quick Spin Mode ramped all the way up to the max 1100 rpm. Nothing when I tried the drain mode. I did the following

Check pump filter is clear and there are no obstructions
Check the drain hose for obstruction
Check the drain hose is not kinked
Check the drain pump filter and clean if required
Check the air chamber and pressure sensor hose

and no dice. I unplugged and removed the drain pump but I don’t have a tester to see if it requires replacement and I am not sure what else to do (there was water in parts where it seemed like there should not have been). After I removed it, I ran a wash cycle with the drain pump unhooked and after the door locked, it did sound as if it was moving toward the next steps (I had unhooked the fill hoses so no water ran into the tub). Any ideas???

193 Tayna September 2, 2014 at 1:49 am

I have a GE top load washing machine and had been using it all day and in my last load, of course, thw machine will not agitate or spin. It fills and drains ni problem. When it is suppose to be washing and spinning it makes a “humming” noise and smells of something burning. Any ideas would be greatly appreciated!

194 Annie September 2, 2014 at 9:10 am

I have a beko wm6123w washing machine and it made a very loud noise all through the spin cycle yesterday, gone to use it today and it does nothing other than lights work and water enters drum on beginning of a cycle but no movement of drum or anything! Turning the empty drum by hand is absolutely fine and no different to normal and belt in intact. Is this a cheap fix?

195 michelle September 2, 2014 at 6:37 pm

Well, I have a top load general motor washer (I know bad choice! ) It stopped agitating and spinning a few months back. I found the ‘reset’ your motor help and it work’s. Now it has done it again and the reset failed. Any help for me? It is mod# word6100g1wt I will never ever ever purchase a general electric again! This is the 4th time it has broken and it is 3 yrs old

196 DIY Project Help Tips September 3, 2014 at 7:43 pm

Michelle,
Have you tested the lid switch? A faulty lid switch is the most common reason for no-spin with top loading washing machines.
-RR

197 DIY Project Help Tips September 3, 2014 at 7:48 pm

Hi Annie,
Safely unplug from power and remove the service panel. Look inside of the machine to see if there are any obvious signs of malfunction. A belt or pulley may have worn or become loose causing your problem.
-RR

198 DIY Project Help Tips September 3, 2014 at 7:51 pm

Hi Tanya,
Sounds like the washer may have a worn out belt or motor issue. Safely remove the panel and look inside to see if there are obvious signs of malfunction. A belt is a cheap fix and easy to fix yourself.
-RR

199 DIY Project Help Tips September 3, 2014 at 8:10 pm

Hi Kurt,
For the problem you have described, you have done exactly as you should have in checking the drain pump and the drain hose. The issues you have described sounds like the drain pump is at fault. If there is nothing obstructing the pump or the drain hose, it may be best to replace the drain pump or buy a multimeter and test it yourself. The drain pump for your washer is around $50 dollars and a multimeter is around $25 to $50 dollars. If you purchase a multimeter and then find that the pump is bad you will be out around $75 to $100 dollars but you will have a meter to use for future troubleshooting. We would suggest buying a meter and testing the drain pump to be totally sure.
-RR

200 DIY Project Help Tips September 3, 2014 at 8:33 pm

Hi Mike,
If the final spin cycle is a higher spin speed then it may be a two speed motor and one of the start capacitors is going bad. It could also be that one of the windings on the motor is going out. Also, possibly a loose pulley, incorrectly installed lid switch, transmission, gears, etc.
-RR

201 DIY Project Help Tips September 3, 2014 at 8:46 pm

Hi Jason,
Your machine is probably imbalanced. Meaning overloaded and or to many heavier items on one side. Simply even out the weight by moving the clothes around to create a “balanced load”. If this does not fix the issue, your agitator may be faulty and or a spring may have detached from the bottom.
-RR

202 Mary September 6, 2014 at 5:34 pm

Kindly help i have a samsung washing machine front loader. After a period of quick wash, the door refuse to open. This is a machine have been using for over 3yrs now working perfectly.
I will very much appreciate if i can get a solution to this.

Thanks

203 Urv smith September 8, 2014 at 1:21 am

Kenmore front load washer model 110.46462501 will not spin at all on any cycle, it will drain though.

Please help.

204 DIY Project Help Tips September 8, 2014 at 5:04 pm

Urv,
Most likely the door/lid switch. Do you have a multimeter to test it? Also could be a broken belt or an issue with the motor.
-RR

205 DIY Project Help Tips September 8, 2014 at 5:08 pm

Mary,
Is the machine stopping during the cycle or is the door on your Samsung front loading washing machine not opening up at the end of the wash cycle?
Most front load washers have a small door located near the base. The door can be opened with a flat blade screwdriver. Inside the small door you should find an emergency pull release for the machine door.
Have you tried unplugging the machine for an hour or so? Once an hour is up, plug it back in and put it on the rinse cycle and let it run a wash cycle until it has finished, then try the door. If it still will not open then wait a few minutes, switch it back on to power it up and then try the door.
-RR

206 elaine lynch September 8, 2014 at 10:20 pm

My washing machine will agitate, but sometimes it spins. I have to give it several spins after it stops, but sometimes it catches on to spin and sometimes I have to turn it with my hand to give it a start. Sometimes it does a regular spin and sometimes its slow.

207 DIY Project Help Tips September 8, 2014 at 10:30 pm

Elaine,
Could be a worn out belt, pulley, capacitor, motor…etc.
-RR

208 clare September 14, 2014 at 3:30 pm

I have a Maytag Atlantis top loader washing machine and goes through the whole cycle but won’t drain the water.

209 Jess September 15, 2014 at 9:07 pm

I have the same problem as Andrew:
My washing machine has stopped working on any cycle. Water is coming in but it is not draining nor is the drum spinning. Pump system was cleaned out and out came a one sock, a handkerchief and some dirt. However, the washing machine still does not work. Can the pump system cause such a defect if there has been debris in the pump system?
Thanks in advance!

210 Pranav September 16, 2014 at 4:38 pm

Hi I have a LG F8091MDL2 front loading washing machine. The problem is when I turn on the machine and select any option like spin, on all categories: cotton, delicate, easy care etc, the machine starts spinning but doesn’t spin fast. It shows an overload message even if there is no clothes in it and stops spinning. This is a new washing machine I bought. Can u help me with this? Can u tell me the reset procedure for this or any solution for this problem?
Thanks
Pranav

211 DIY Project Help Tips September 16, 2014 at 6:43 pm

Hi Pranav,
If the washer is new we would suggest calling the company that sold it to you and trying to get some warranty work done.
However… The issue you have explained sounds to us like a sensor is at fault. It may also be possible that the drum is out of balance and has activated the imbalance detection (overload).
You can also try this manual reset that works for most LG brand washing machines….
1 – Unplug the washer’s electrical cord.
2 – Open the door of the washer and spin the unit’s basket by placing your hands on the inside of the machine and spinning it 360 degrees.
3 – Wait 60 seconds to allow any activity within the machine to halt.
4 – Plug the washer’s electrical cord back into the outlet.
5 – Try a load of laundry to determine whether this simple but usually effective manual reset has fixed the problem.
-RR

212 DIY Project Help Tips September 16, 2014 at 7:21 pm

Jess,
What brand and model is your washing machine? Also, have you tried the reset method at the top of this page? To answer your question, the pump, once debris has been removed, will work with no issue. We would recommend trying the reset of your washer once you are sure there are no other issues such as items clogging the pump.
-RR

213 DIY Project Help Tips September 16, 2014 at 7:33 pm

Hi Clare,
The most common reason we have seen for a washer not draining is a sock or similar stuck in the drain pump. You may need to examine the pump for an obstruction. When the unit “doesn’t drain” is the washer still 100% full of water or does it appear that SOME of the water has drained? Also, here is a video that MAY help you to further troubleshoot why your washer will not drain.
-RR

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