If your old or new washing machine does not spin we have some diy fix tips below to get it running again. The absolute first thing to do to your washing machine that will not spin or drain (whether it is top loading or front loading) is to perform a “Master Reset” to the washer. This should be completed before taking off parts or removing panels to make sure the computer control is not at fault. To fix your washer yourself, you may need to find your Washing Machine Service Repair manual.
Sometimes the computer will send fault codes to the motor because of:
1. An electrical spike
2. A load imbalance
3. A fault in the computer module itself
To perform the Master Reset, carefully unplug the washing machine from the power outlet and leave it unplugged for one minute. After one minute is up, plug the washer cord back into the wall. Next, open and close the door of the washing machine 6 times within 12 seconds to send a “reset” signal to all the components. (This is a common fix that many appliance repair mechanics use – it works on about 50% of all washing machines.) Once the reset has been completed set the washer to do a small load with no clothes in the washer. See if the washer goes through with the cycle as normal. If the washer performs correctly, then it has been reset and is fixed. If not refer to more troubleshooting techniques and causes of problems below.
If that did not solve the problem then it may be the “Lid Switch”. Top loading washing machines that have a faulty lid switch will not turn the agitator and the spin cycle will not start. However on some washing machine models it will still agitate but not spin. To properly check this you must remove the lid switch. (The lid switch is inside the washing machine main housing near the door frame.) The proper procedure for removing the switch will vary by different washing machine models so look in the users manual guide that came with your washer for the proper removal procedure. Or type in your washing machines model number and company manufacturer into Google and do a check for “Washing Machine Remove Lid Switch Model# Serial#”. Remember to unplug your washer before you begin any testing or repairs. Once the switch is removed keep the wires coming from the washer attached to it so you can test it with a digital multimeter. Press the button on the switch to simulate closing the lid. When you have the lid CLOSED (button pressed in), the switch should have continuity. When the lid is OPEN (button not pressed in), the switch should have no continuity. If the switch does not have continuity when pressed in, the lid switch needs to be replaced. Find your washing machine lid switch. If the lid switch is functioning properly, go to the next step.
The second most common item to go bad in your washer is the “Water Level Control / Pressure Switch”. This is usually always the defective part when your washing machine pumps the water out but will not spin and also when the water overflows on your washer. You can check this yourself by removing the 4 screws that hold the control panel in place. Once removed you will see the Water Level Control Valve. To identify it look for the part with the small plastic tube attached to it. Once identified, pull the plastic hose off the water level switch and blow air into it. If the tube is clogged with soapy residue, then you can try forcing vinegar down the tube and in the switch itself by using a turkey baster as this will dissolve the soapy residue. If the switch is visibly cracked or burned you will need to replace it. To replace this switch, the proper procedure for removing the switch will vary by different washing machine models so look in the users manual guide that came with your washer for the proper removal procedure. Or type in your washing machines model number and company manufacturer into Google and do a check for “Washing Machine Remove Replace WLC Pressure Switch Model# Serial#”.
If the above troubleshooting procedures are not what you need then have a look at the “Washing Machine Quick Check Fix Guide” below to get help finding the cause of your problem.
Washing machine quick check FIX guide to find washer problem
Question: My Top Load Whirlpool washing machine will not spin on the spin cycle for the regular wash anymore. It will spin if I put it on the presoak setting and then all it does is fill up with water and drain when it goes into the actual “spin” cycle. Both cycles will not agitate the clothes. Will I need to buy a new one or is there hope in saving my washer?
Answer 1 – Sounds like the coupling as that is usually the bad part in most Whirlpool models for the problem you are describing. The Whirlpool washer has no belts and is a direct drive gearbox. The motor coupling was a weak plastic part which has been replaced with a steel coupling as a direct replacement. However, if the washer does spin on presoak then it could be a bad switch. There should be repair information online for your model that can help you figure it out.
Answer 2 – Our washing machine had spin troubles also. It is a Kenmore front loading washer and only 1 year old. Try going on the forums at an appliance blog. Those guys are very helpful and some of them are actual appliance technicians that answer your questions free. We got advice and fixed our washer by replacing the motor control board which was about $130 online.
Answer 3 – If it spins on one setting but not another, then it would seem to me that it’s one of two things…
A – If it was a motor issue or a mechanical issue then it wouldn’t spin AT ALL. Seems more to be a control panel issue. It may be the timer itself. Test the timer.
B – Your particular brand of washer may have a sort of interlock or fail safe that prevents it from spinning if something else isn’t right in the system. Possibly a clogged drain or a pump not pumping? If the washer fills at a certain rate and it drains at a certain rate than this is probably not the cause. Do some tests and find out.
Get a wiring and parts diagram and look at the wiring on your washer and find out what leads to what to trace and test the components with a multimeter. Make sure those functions are turning on when they should.
Top Loading Washing Machine Parts Location Schematic Diagram
Front Loading Washing Machine Parts Location Diagram
As requested, here is a Whirlpool Cabrio Washer User and Service Manual with all the diagnostic procedures to fix it.