TV Screen Cracked From The Inside | Where To Buy? | How To Replace?

(Last Updated On: September 24, 2015)

The inside of my TV is cracked. You can see it’s cracked from the inside because you can only see the crack when the TV is on. There is no visible damage to the outside. Nothing has come into contact with the screen. It cracked on its own from the inside. It’s a VIZIO E50 50-Inch 1080p Smart LED HDTV. The screen is distorted on one side when you turn it on. It’s a 50″ Class, LED E Series Smart TV. The specs are: Smart TV w/ built-in Wi-Fi, 1080p Full HD – 2 million pixels, Full-Array LED Backlight w/ 12 Active LED Zones, Clear Action 240 w/ 120Hz Effective Refresh Rate and 3 HDMI / 1 USB Ports. This TV cost $599.00! We didn’t pay it off, we are paying it month to month. How much would it cost to repair this television?

TV Screen Cracked From The InsideTV Screen Cracked From The Inside

What about TV warranty?
Did you buy a warranty from the store? Many times when you buy the TV the cashier (or online store) will ask if you want the 2 year replacement warranty for ANY type of issue your TV could have with no questions asked. Check to see if you bought this warranty and if so return the TV ASAP! Usually a crack on the inside of the TV screen is considered a thermal crack from heat (an internal failure) not impact damage. You should contact Vizio or whatever company makes your TV and ask about thermal screen crack replacement warranty. Especially if your TV is under 6 months old and mounted on a wall therefore not able to be easily touched or knocked over.

TV replacement screens available onlineTV replacement screens available online… See below…

TV brand links for warranty claims listed by popularity: Samsung, Vizio, LG, Sony, Sharp, Panasonic, Insignia, Toshiba, JVC, Philips, Magnavox, Sanyo, and Emerson. If you get no help from the TV manufacturer, then you can look into fixing it yourself or getting a quote from a TV repair shop.

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Can the screen be replaced?
You can replace the inside of the screen yourself. The usual problem you find here is the inside screen costs as much as the TV itself. You can take the TV to an authorized repair shop. If the crack is on the inside, they will tell you the crack is internal and not from impact damage. The TV repair company may be able to convince the TV maker to send you a new TV or they may be able to get the new replacement screen and replace it for you for free. This is not the usual outcome, only for about 25% of internal cracked TVs get fixed covered under warranty. It all depends on the make and model of your TV. Samsung, Vizio, LG, Sony, Sharp, Panasonic, Insignia, Toshiba, JVC, Philips, Magnavox, Sanyo, and Emerson. Sony, Vizio, and LG are usually a little better to deal with than Samsung or Element based on customer satisfaction ratings. If you can’t get anyone to budge to fix the screen or send a new TV, read on below on how to replace a screen yourself…

Where can I buy a replacement TV screen?
There are aftermarket replacement screens for LCD, LED, and Plasma. They are usually not available next day. Most of these aftermarket replacement screens are available on websites like Alibaba, AliExpress, ShopJimmy, and eBay so it will take awhile to receive them. Check the sites mentioned to see if your screen is available in generic form. A generic screen replacement will usually be made in China and ship directly from China. Be sure to email them a few times to be sure the replacement screen will fit the TV you have before buying.

The images below are replacement TV screens from eBay. We have tried to show all TV models including Dynex, Emerson, Sylvania, LG, Samsung, Sony, Toshiba, and Vizio. Click an image below to go to eBay and find your exact replacement screen.

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dynex TV replacement screenDynex TV replacement screen

emerson sylvania replacement tv screenEmerson Sylvania replacement TV screen

 

lg 42inch TV replacement screenLG 42inch TV replacement screen

 

samsung 32inch 4k TV replacement screenSamsung 32 inch 4k TV replacement screen

 

samsung 32inch replacement TV screenSamsung 32inch replacement TV screen

 

sony TV replacement screenSony TV replacement screen

 

toshiba TV replacement screenToshiba TV replacement screen

 

vizio tv replacement screenVizio TV replacement screen

How do I install my new replacement screen?
Once you have a replacement screen, we will explain to you how to install it yourself. These generalized “screen replacement” steps will help you to complete the replacement process. NOTE: When you received your replacement screen, included in the box, you should have received detailed info on “how to replace the screen”. See instructions if included in replacement screen box.


LCD TV Repair Parts Overview – How to Fix LCD TVs

How to take TV apart and replace cracked screen:
1. Unplug TV from wall.
2. Remove all external cables.
3. Lay TV on a soft flat surface.
4. Locate the frame screws to remove the cracked TV screen.
5. Remove the screws.
6. Remove the frame around the cracked screen.
7. Remove internal cables going from the TV frame to the cracked screen. (Label internal cables if needed for putting back together)
8. Remove the cracked TV screen.
9. Put the new replacement screen into the TV and connect internal cables.
10. Turn the TV on and cross your fingers.

plasma screen repairHave a Plasma TV? Plasma screen repair

Do you have tips, methods, or ways to get OEM replacement screens for internally cracked TV screens? Or do you have questions on where to get and how to replace your screen? Please leave a comment below.


87 thoughts on “TV Screen Cracked From The Inside | Where To Buy? | How To Replace?”

  1. Hi. My brother received his LG86UN85 tv with a damaged screen. It was replaced by LG with little issue without the hassle of returning the original ( Yay LG!) Now I am wondering how much it will cost to replace such a big screen and whether it would work out better to just buy new. Ideas?

  2. Shanon "Mini Flurry" Boquet

    I have a TCL 50S423 Roku TV. Serial #1906GTC005728A01567.
    I need a replacement screen.
    Is there a universal screen that I can get, or another name brand screen that I can get, or do I have to get a screen from TCL?
    I have looked on Ebay but I have been unsuccessful in finding the exact TV screen that I need.
    Can you direct me to where I can find an inexpensive replacement screen and possibly the part number that I need also?
    I plan on replacing the screen myself, so any helpful tips or information would be greatly appreciated.

  3. i have a TCL TV screen which i guess it must be an internal crack from inside.
    i want to know whether or not it can be replace or fix.
    Model No.65 P4 US
    Serial No. 1809ALZ137710O00400
    Brand: TCL
    thank you

  4. I have a vizio 65″ model M656-G4 had it one day leg broke and hit coffee table.Had the insurance but they won’t cover it,walmart won’t cover it and Vizio won’t even answer me.So how much and where can i get a screen? mine is not cracked but has a dent and the picture is messed uo

  5. I have a 55′ Class 4K Ultra HD Roku Smart LED TV that has fallen over on the edge of the bed. Now it has a small crack on the inside and a light blue line going across the screen. Is this screen possible to get fixed and will it be expensive?

    1. I have a 55 inch Roku as you and have a cracked screen. Did you find a reply for getting the screen repaired? I have no idea how to find the screen to repair? Any assistance you provide I am thankful.

  6. three vertical lines in my panasonic viera 39 inch led tv. left side corner two blue vertical lines and half middle of left side one green vertical line appearing in the tv. what problem i don’t know. but tv is working good. other problem nothing shown in the tv. what can i do? i am worried of that.

  7. RICHARD D HAWKINS

    I have a Samsung model# UN55F6350AF / Version # WH04. The front screen is severely broken. It does power up and lights up in only about 50% of the screen. I do hear sounds as i adjust volume ,etc… So my question is can i replace broken LCD screen? Do you have a screen i can purchase? I have looked up part but am having hard ti.e finding. Your video was very imformational but would like to see how the front screen comes apart. Thanks!

  8. I have not tried this yet. A friend told me that the larger size Vizio television screens are actually made by the same company that makes the Samsung screens.
    That even though Vizio doesn’t offer a replacement screen, Samsung does offer a replacement screen and I can just use the Samsung screen.

    Any truth to that?

  9. Rasmita Mallick

    just one month old.sony 60 ANDROID HDR MODEL NO KD-60XF83xx damage from inside?its in warranty but neither sony care or the seller help us..don’t know what to do?
    some repair agency telling me to throw away..how i can throw ?it take lots of money when i buy…

    anybody please help me with this..thanks in advance

  10. I have led broken samsung model NO: UA40F5300AW
    I need screen for it … I want know how moeny and how time I can get it ….
    Im from morocco … thank you

  11. I have a Insignia LCD TV (Model No: NS-554D20NA16) which fell off from the wall and I can see the cracks all over the screen. Can I replace the screen by myself.? Where can I find the screen and procedure to replace.?

  12. I have a 49″ TCL 49s305 roku smart TV. The screen is broken, is there another brand if screen that it uses? about how much could it cost ??

  13. Anthony Matthews

    Hi bought a Sony 85 inch tv (850D) never got a chance to view it.
    Screen got cracked when I got help mounting it to wall.
    Tv is brand new need to replace screen hard to find part.
    Can I be helped.
    If not I’d be willing to sell for parts.
    Would prefer to get fixed.

  14. I cant find a screen replacment anywhere for my Haier MODEL 32D3005 i tried the web site show here but they dont have it if anyone know of any other website and yes i tried google but still cant find one pls let me know thanks

  15. I have a 60 inch Samsung smart tv
    Which is mounted to wall and been there for the past 3-4 months. The tv got so hot that i could smell the plastic burning, ive touch the edge of tv unit which caused a burn to my hand and a crack in screen .
    Crack is only visible when tv is on .
    Ive been talking to samsung and they sent out a technician and in his report he put down crack is due to impact therefor samsung will not replace or fix my tv . I know 100% that there was no impact. After the crack had appeared i could only see half tv screen working and by time servive tech arrived i had no screen, so now im stuck with a non working samsung smart tv 60inch
    Samsung you will be replacing my tv .
    Crack is thermal as its on the inside and explains the burning of plastic smell and complete loss of screen picture

    1. The same thing happen to me yesterday with my 60 inch Samsung Smart TV. The screen was cracked on the inside because it was to hot. I just turned the Tv on and there is the crack on the bottom middle and they are stating that this is cause by physical damage and are not repairing it and all I did was turn it on and their stating its not under warranty because the inside is cracked so its my fault….how can they assume its my fault when all I did was turn it on and they didn’t even look at it….omg seriously. I am SO furious that I just lost 600$ and only had this TV for 6 months. I have an Emerson flat screen and this is still in working condition over 5 years and still going. I will never ever buy a Samsung TV again due to how they treat their customers. They just got a free 600$ from me. I did not break my screen, I kept it always clean, I take really good care of my stuff. I dont know what else to do, if it was my fault I understand but it’s not.

  16. Hi my curved TV has the screen cracked on the outside of it from a remote being throw at the screen. The screen, colour and sound did work for a bit on the right side of the TV but now the screen is black and wont show any picture! What do u think the problem is and how do I fix it and what sort of price do you think it may cost to fix it?

  17. I have a 72″ Vizio model number E701i-A3 and it was hit with a playstation remote on the bottom by my son. The outside isn’t cracked, but it looks like the inside is cracked, and there are colored lines going up part of the right side of the screen. Can the inside screen be replaced, and where would I find a replacement if so? Thank you in advance.

    1. My samsung smart tv has a cracked and dark spot on the left side.. is it possible to replace another panel? Is my warranty covered for this?

  18. Hi I have a sinotec flat screen TV the screen is cracked the model no is STL-49E360 where can I get a replacement screen?please help

  19. Vizio SmartCast E-Series 60” 4K Ultra HD Home Theater Display (E60U-D3) my son crak the screen I am trying to see if the can change the screen please get back to me

  20. Liliana Tsourounis

    I have a Samsung 55″ 4K smart TV and by the sound of your description it has cracked from the inside. Now I have a white screen. The TV is over 2 years old so I am not covered under manufacturers warranty. I want to try to fix it because it was an expensive TV. So far every TV repair store I’ve called has told me they cannot repair because it cost the same as buying a new one. Would I be able to change the screen and repair it myself? DO you have a link where I can buy a screen?

  21. pascal zirirane

    please I want to know where I can order a TV screen 43″ full HD LED for Telefunken
    MODEL: TLEDD -43FHD and how much it can cost.

  22. Daniel Formoso

    I have a Visio 65″ 4K. Just moved and turned it on to find cracks but the screen outside does not appeared cracked when off. The model number P652ui-b2. Where can I find a screen replacement part numbe?

    1. I believe you might just be out of luck. The odds of finding a replacement screen for your tv and not spending an arm and a leg will be very, very high. Did you happen to find one? The reason I am asking is that I also have a P652ui-b2 and the tv turns on for a few minutes and then shuts itself off. I see no backlights or anything. I believe I may have a cabling issue inside the tv or panel issue. I have tried replacing all the boards but have come up empty. Do you still have this tv? I may need some parts and finding parts for this tv has become a never-ending search.

  23. I have TCL 48′ Smart TV That cracked the panel inside (TV Screen).
    Please help me to have the panel or even replacement that will fits for this model.

  24. Aggie Bergmann

    Model : D650i-B2
    Serial: LWZARPAQ5100147
    I need to replace my 65 inch TV Vizio screen
    I can’t find where or how to order.

  25. There is a crack inside the screen of my Haier led TV haier 42″ B8500D Series.
    Where I can buy the replacement screen of this brand?

  26. i had this very same problem. my inner screen cracked not even a month after getting the tv. it has manufactures warranty and i bought the shop warranty (although that doesnt start til the year is up). i got the company to send someone out to repair it and the guy said theres an impact site so it wont be covered by the manufacture or the company (didnt find out til then that wasnt covered for accidental damage) even though no one had been anywhere near the tv.

  27. My husband and i just spent $350 on a brand new 55 inch Roku TCL 4K LED Smart tv and as we were putting the legs on it my son came and banged on it, nothing looked outta place until we plugged it in and turned it on, the led screen is cracked and we are looking for a not super costly replacement screen or decently price repair shop that will repair it without charging an arm and a leg.

    1. DIY Project Help Tips

      Victoria Lantz,
      Is it possible it was cracked in the box?
      Are you sure your son was able to crack the TCL TV screen?
      You may have had a screen that was already cracked in shipping.

      If you need a new screen, look on ebay as there are many different screen replacements to choose from.

      -RR

  28. Hisense 55 inch smart TV from Walmart with 2yr warranty.
    TV recently was hit by a broom so it cracked inside the screen.
    The warranty can’t cover the crack, so does anyone know how and cost to fix it?

  29. My LG 4K UHD TV model 43UF770T has a cracked screen.
    The screen was knocked by my son and so not covered under warranty.
    I have been trying to get a replacement screen online without any success.
    Can anyone point me to the right direction. Thanks in advance.

  30. I have an Sony XBR-65X810C It was hit with a drumstick. Is it possible to get it fixed? It has a crack and a line down and the screen is white on half of the screen.

  31. I have a 50″ samsung flat screen. Cracked screen when you turn it on you can hear that it does turn on but shows nothing. Where can i get a replacement screen.

  32. I have a Samsung model code UN46d8000YFXZA, version No. H302, S/N Z2ZE3CYB900091J. It was damaged a few years ago by a marble and seems to be below the surface affecting the screen, but not the glass. I never got rid of the tv as this was very expensive and this occurred shortly after it was purchased in hopes of one day finding a way to fix. Attempts a few years ago were fruitless.
    I have never found a replacement screen and have wondered if a similar 46 inch from Samsung would work or must it be “exact.”

  33. My son hit his head against my Vizio TV E50-C1 and its cracked in the middle. Looking for a replacement now online but so far no luck.

  34. I cracked my Sony 65″ LED 4K Smart TV XBR65X810C and I have been trying to find a screen replacement 1-812-151-21.

  35. I have a 50″ smart Roku and my son threw my daughters chapstick at it and I think the screen is cracked inside. When it’s off it looks brand new and when it’s on it shows double screens horizontal. Any suggestion?

    1. DIY Project Help Tips

      Nakeya,
      The screen is permanently damaged. What is the complete model number of your ROKU 50 inch TV?
      If you supply us with the model number we can guide you to a replacement.
      -RR

  36. francis maina

    I have a 55″ L55F243N3CV1 telefunken smart led tv in Nairobi , Kenya needing a replacement screen. It broke while new on transit from Germany. Where can l get one at a reasonable price?

  37. Thank you for the response. I contacted Samsung and I’m waiting on a response. They should be able to take a look at it and get it fixed. Just seems like no one can repair it except Samsung.

  38. I have Samsung curved 4k TV. My son thew a toy and cracked it on the top of the tv now there is black line down the tv. I am not worried about the crack. Its small crack just wanted to know if the black line can be repaired.

    1. DIY Project Help Tips

      Jay,
      The screen is cracked.
      The only solution is to replace the curved screen or you could have a possible board issue inside the TV.
      Further troubleshooting inside the TV may be needed.
      -RR

  39. I have a 32″ TCL roku smart TV. The screen is broken, is there another brand if screen that it uses? I cannot find its replacement online and the manufacturer does not supply it.

    1. DIY Project Help Tips

      Peta Gaye,
      Look on Craigslist for your same TV but with a bad board or similar. Then buy that TV and use the screen on that one to fix your TV.
      If that is not an option, you can buy “generic” TV replacement screens.
      Check Alibaba and look for 32″ TV Screen Replacements.
      -RR

  40. I have a TOSHIBA 32″ LED TV (FULL HD), (MODEL NO. 32P1300EE)
    It fell down on my desk and LED got broken from the top.
    There are lines and a huge spot on it.
    Can you help me find the replacement screen for this TV.
    I will be very grateful to you.

  41. My Philips Led TV which is just 2 months old, fell off the wall yesterday. It is fine from outside but when I turn the TV on, the screen has cracked from inside and darkened too. My TV has 3 years warranty. Is there anyway by which we can get it repaired under warranty?
    Please help me.

    1. DIY Project Help Tips

      Manya,
      If your Philips LED TV fell off the wall and cracked internally, it will not be covered by warranty. Did you get any type of extended warranty when you purchased it? If so you can make a claim and usually any kind of damage in any form is covered. If you do not have an extended warranty, you will need to find out what is broken and what needs to be replaced. Specialty TV parts can be purchased online.
      -RR

  42. My brother threw a remote at my Sanyo plasma TV. It’s not cracked from the outside visibly but when you turn it on there’s a fat crack with complete darkness with multicolored lines. I don’t know what to do.

    1. DIY Project Help Tips

      Nathan,
      This will most likely mean that the screen is cracked and needs to be replaced. If you do not see a crack, then it has internal damage.
      -RR

  43. Hi, I have a 31.5″ Sanyo HDTV with LCD screen. My tv worked fine when power went off. I think they were working on power lines outside. Later that night I turned tv on and top left corner looked like a spider web. But you could still see tv picture through it. I couldn’t find my warranty papers so I put tv back in original box and stored it. I took it out to put in extra bedroom and tv has lines and looks like liquid pouring in screen. There is no visible damage to screen. So I don’t think anything hit the tv. The tv is only 3 years old and has wifi, netflix, etc on it. I hate to junk it if it’s worth fixing. I paid $350 for tv. Any advice?

  44. How do I fix my 60″ lg smart tv .it is displaying rainbow lines down and flashing across. It was hit when you turn the tv on you can see where it was hit .I believe it’s cracked inside

    1. DIY Project Help Tips

      Andrea,
      If the TV is cracked from the inside, a new screen will be needed to fix the rainbow lines. Try looking online for an aftermarket screen and you may find one for less than OEM.
      -RR

  45. Our samsung lcd tv has a star looking “crack” apparently in the internal screen . It was hit by a toy. The tv is still working fine but in the corner it looks like a rainbow colored star. How long is the tv going to last in your opinion before it completely goes?

    1. DIY Project Help Tips

      Mikki,
      It should work for some time…. just depends how bad the internal crack is. If it not distorting your view, let it go as it should be okay as long as the TV is not hit or knocked over again. However… heat may make the crack bigger and make the TV unviewable. If the TV is left on for a long time, it may heat the area up and make the crack worse. Keep an eye on it and if the crack gets larger, you may need to replace the screen or get a new TV.
      -RR

  46. OMG. Thank you so much remove and replace.com. When I first contacted the warranty people they gave me a very quick no that’s it that’s all get off my phone response. Today I contacted them and just using your advice come to find out indeed I am covered and they will be shipping me my box and label within the next five days. I am very grateful for your site, you guys are the greatest..Thanks again.

  47. I have a 40 inch Element HD TV, the inside screen is cracked and its getting worse. How can I save my television set event though I have a warranty. They say it does not cover cracked screens. Please help!

    1. DIY Project Help Tips

      Delsa Burch,
      Was the screen on your Element TV hit or did the TV fall over? If so then the warranty will not cover the crack. If you can prove that the screen was not hit and the screen crack was caused by a heat related issue, then at times they will cover it but the process will take some time. If the inside screen is cracked and not the outer screen, you can say the crack is a heat related issue and therefore is a defect in the screen or TV boards heating up. Was the TV hit or did it fall over?
      -RR

      1. DIY Project Help Tips

        Delsa Burch,
        Write them an email or call the customer service and CLAIM it is a heat related crack therefore it should be covered by the warranty.
        -RR

  48. I want to know where can i fix my 32inch LG TV, I am based in cape town model 32LN5130_TI. Serial no 307SAHM02449

    1. DIY Project Help Tips

      Khululekani,
      Can you tell us what is exactly wrong with your LG TV? Power issues, cracks, vertical lines?
      -RR

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