Bottled water dispensers primarily consist of a cold water tank, a hot water tank, a dispenser assembly, and electrical components for heating and cooling. Understanding the basic operation is needed to diagnose issues. When the dispenser lever is pressed, it should release water from the spout, which flows from the bottled water on top of the unit.
If there is a problem, then you may have no water coming out, water temperature issues, water leaking, strange noises, or the water has a bad taste. The step by step guide will help you find out what to do when you water dispenser is not working.
6 Common Water Dispenser Issues
1. No Water Dispensing
The first issue you might encounter is the absence of water dispensing. Begin by examining the water bottle to ensure it is properly seated and not empty. If the bottle is empty, replace it with a full one. If it’s not seated correctly, reposition it until it sits securely on the dispenser. Next, inspect the spigots for any blockages or dirt that might be obstructing the water flow. A gentle cleaning with warm water and mild soap should clear any obstructions and restore the water flow.
Water cooler no water flows
2. Water Temperature Issues
Water temperature issues are common and could be due to a variety of factors. Start by adjusting the thermostat, which is usually located at the back or the bottom of the dispenser. Set it to your preferred temperature and wait for a while to see if the desired temperature is achieved. If the water still isn’t hot or cold enough, ensure that the heating and cooling switches are turned to the ON position. If the switches are functioning correctly, but the problem persists, there might be an issue with the heating or cooling system, which may require professional inspection.
3. Strange Taste or Smell
A strange taste or smell in the water is often a sign of bacterial or mold buildup. It’s essential to clean your dispenser regularly to maintain water quality. A thorough cleaning with a mixture of vinegar and water, or a specialized cleaning solution for water dispensers, can be used to sanitize the unit. It’s advisable to follow the cleaning instructions provided by the manufacturer to ensure the longevity and safety of your dispenser.
4. Leaking Issues
Water leaking is a big problem. Start by examining the water bottle for any cracks or damages that could be causing the leak, replacing it if necessary. Next, inspect the seal around the spigot. A worn out or improperly fitted seal could be the culprit. In most cases, replacing or reseating the seal can resolve the issue.
Water dispenser leaking
5. Noise Problems
Unusual noises could be due to loose parts within the dispenser. Carefully inspect the unit for any loose screws or components and tighten them accordingly. Additionally, check the level of the surface on which the dispenser is placed. An uneven surface can cause the dispenser to vibrate and create unnecessary noise. Adjusting the position of the dispenser to a level surface can often rectify this problem.
6. Electrical Issues
Electrical issues can be a bit more challenging to tackle. Begin by checking the power cord to ensure it is properly plugged in and inspect it for any visible damage. If the cord is damaged, it’s advisable to replace it. If your dispenser has a fuse, inspect it to ensure it’s not blown. Replacing a blown fuse can often resolve electrical issues, but if you’re unsure, it’s a good idea to contact a professional technician. You can find PrimoWater manuals here in one handy place.
Bottled Water Dispenser Tips
If you have the time, try cleaning the water dispenser to be sure all the parts are in place and everything is clean. Check everything and be sure no components or parts are disconnected or damaged. This can help you troubleshoot your bottled water dispenser to get it working properly again.
How to clean your bottle water dispenser
These 6 issues are a quick way to help you to find the problem with your water cooler. If you have more questions about your water dispenser, please leave your question below and we can help you fix it the right way!