If you are getting the ND error code on your Samsung washer, this means it will NOT DRAIN. This error occurs when the washer cannot drain or at times it cannot spin properly. It is most commonly called: Water Does Not Drain From Washer. The information below will show you how to correct and reset the washer to clear the ND error code.
Samsung washer ND error code
When your Samsung Washing Machine will not drain or spin AND the “nd” error code is shown… Do the following to fix the washer yourself…
1 – Make sure the wash size is not too big.
2 – Be sure the clothing in the washer is balanced.
(If the tub is overfilled with clothing, the wash tub cannot spin at faster speeds, the washer may shut off if this is the case)
3 – Make sure the washer water drain hose (the drain hose from washer to wall) is straight and has no bends.
Washer drain hose – Make sure it is not bent or clogged
Make sure the washer drain hose is not pushed far into the draining pipe.
NOTE: A siphoning effect will happen if the drain hose is pushed in too far… thus causing water to come back into the washing machine.
Be sure washer drain hose is not in drain pipe too deep
1 – Make sure the washing machine door is completely closed.
2 – Be sure the pump filter is clean and not clogged or blocked in any way.
(The washing machine will not drain or spin if the pump debris filter is clogged. Here is info for How To Clean The Filter On A Front Loading Washer.)
3 – Make sure the washing machine is completely level. Use a level and put it on top of the washer to be sure it is level on the ground. If you find the washer not to be level, use the legs on the washer to level it.
Is the washing machine door locked? Clean the pump filter out as this will lessen the water level and unlock the door lock.
Samsung front load washer filter location
The ND error is NO DRAIN. If you have any issues dealing with your Samsung washer and the ND error code, please leave a question or comment below and we can provide assistance. Please leave the model number of your washer so we can assist further.
Written by Keith Schneerer
Certified Appliance Tech · Founder, RemoveAndReplace.com
Keith has spent 30+ years repairing machines, starting as a military mechanic and later maintaining food processing equipment before moving into appliance repair. He founded RemoveAndReplace.com to share field-tested repair advice.
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Our Samsung wf210anw/xaa VRT washing machine stopped during a spin cycle and as a result it was not draining after a wash cycle before a rinse cycle. But there was no error code on the display.
I could not get it to restart and dumped the water and removed the clothes. I checked the filter for debris, the balance of the washing machine, the drain hose and whether there was debris in the motor fan (as far as I would get my fingers in there – there was none that I could feel). The old fan spun with resistance with what felt like proper resistance (it was not, read below). I was then able to run it again with no clothes on a short cycle and it stopped during a spin cycle that the “nd” code appeared on the display.
Bought a pump motor online just in case. Following the instructions on this video (https://www.youtube.com/watch?v=Gsvye6sfO88), I used two Philips screwdrivers, needle-nose and regular pliers and an impact tool and hammer on one tough screw that holds the drain assembly in place to do this. It took about an hour.
Removed and checked the old motor spun by spinning the fan. Once I could really see/test it, the old fan’s resistance was way off-pattern and inconsistent and the angle of the fan was no longer correct. With the new pump motor, the fan pattern is a smooth and consistent quarter-turn, stop, quarter-turn, stop, quarter-turn stop pattern. When checking the pump motor before taking it out, I could feel that it turned and it felt like it was turning properly, but once it was actually out it was clear that it was not spinning correctly and the angle was off (there was no way I could determine this before tearing things down). But there was also no debris on the motor fan, so the filter had done it’s job for 12+ years. The old motor was simply worn out from 12+ years of laundry.
The new motor was a perfect fit into the drain assembly and the washing machine went back together in about 30 minutes using the same tools. I ran it on one short wash cycle with no load to see if there was a leak anywhere (no leaking). Then ran six more loads with laundry since – everything went as it should, no leaking, no issues. One month later of regular use and still working well.
SAMSUNG WASHER MODEL NO. WF218ANWXAA01. Getting a :ND” code. No plugging of the drain hose, Drain pipe to septic is clear. Removed gray drain hose and discovered a split in the hose where it connects to the drain pump. We have noticed a leak for some time, but would that cause the “ND” error code?
Is there any way to test the drain pump?
same here.
got ND code for two weeks and replaced the drain pump, only worked for one day then ND came back.
took apart all hoses and found a quarter coin in the connector between the tub hose and pump hose.
now the washer works fine for two cycles now and water can be drained out like pristine.
Hello, i have a WF210ANW/XAC.
The nd error codes comes on, the debris filter is not dirty. If i turn the unit off and back kn it will pump itself out. I also had a SUd error code come on once after i got the nd error to go away.
I have the same issue at 37 mins. I have replaced the pump, cleaned all lines, and leveled my machine and still getting the code. I have unplugged my machine for 10-15 mins, and then i can start up and let it do a rinse and spin cycle(20 mins) and it will finish. Did you figure out what the final issue was with yours? I am hoping to avoid having to buy a new washing machine.
thank you in advance.
Darryl
Hi, I own a Samsung washer model Wf331anr/xaa, it gave me the code ND. I drained the tub and the filter, but I am still not able to run a cycle and it drain properly. Please advise. Best regards, Brian Adams.
Samsung washer WF218ANW, wanted to add my experience with the nD code. After 8-9 years of good service this washer wouldn’t drain and gave the nD code. I did some research and replaced the drain pump with a part from amazon for half the price of a genuine part. Part shows up, I install it, washer working again… for about 2 months.
After two months, got nD error code again and washer wouldn’t drain. Frustrating. Some amazon people reviewed that this drain pump only lasted them a couple months and then broke. So I figure that is what happened to me. Ordered genuine drain pump, get part, install, still getting nD error code. More frustrations.
Start digging around, testing door switch, checks out good. Figure I’ll try to replace the control board. Tough to find part, but I find a used one and install it. Washer drains with no code! Control board fixed my nD error code.
Was it possible that the amazon half price drain pump somehow damaged the portion of the control board that controls the drain pump? Or was it a huge coincidence after 8 years I replace the drain pump and a month later the control board goes? I lean toward the former. But it’s working now. Hope this helps someone some day. There were a lot of good comments here that I used to help diagnose the issue.