Costway Giantex Portable Twin Tub Washing Machine Help And Troubleshooting








Have a Giantex/Costway twin tub washer that needs troubleshooting? Here is a guide on specifications, how to use the washer properly, and troubleshooting methods. We have rewritten the HOW TO USE direction manual to help you better understand how to use the twin tub washer. There are some common questions and answers on how to operate the Costway twin tub washer. Troubleshooting and flowcharts are also shown below so you can fix the washer yourself. If you have any questions about your twin tub washer, please leave a question below and we will be happy to assist.

Giantex Costway Portable Mini Compact Twin Tub 11lb Washing Machine Washer Spin DryerCostway Twin Tub Washer Help and Troubleshooting

How do you properly use a Giantex/Costway twin tub washing machine?

1) Make sure spin dial is on soft or normal
2) Add detergent
3) Fill tub with water
4) Add clothes
5) Close lid and turn time dial on for however long you want to wash them
6) When load is done, turn dial to drain and drain water out of washer
7) Place clothing in spin dry machine and spin dry them for however long you’d like
8) Turn dial back to soft/normal
9) Fill tub in washer again with water (NO detergent, but keep your wet clothing in)
10) Place clothing from spin dryer back in washing tub with fresh water
11) Close lid and turn dial on for however long you want to rinse-wash your clothes
12) When done, drain
13) Place clothing in spin dryer and spin dry

 

Giantex Costway Portable Mini Compact Twin Tub 11lb Washing Machine Washer Spin Dryer - Inside ViewGiantex Costway Portable Mini Compact Twin Tub 11lb
Washing Machine Washer Spin Dryer – Inside View



 

Giantex Costway Portable Mini Compact Twin Tub 11lb Washing Machine Washer Spin Dryer - Top ViewGiantex Costway Portable Mini Compact Twin Tub 11lb
Washing Machine Washer Spin Dryer – Top View

 

Giantex/Costway Twin Tub  Troubleshooting Methods Below…

 

Twin Tub Washing Machine Washer Spin Dryer - Malfunction and Solutions 1

Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 1



 

Twin Tub Washing Machine Washer Spin Dryer - Malfunction and Solutions 2Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 2

 

Twin Tub Washing Machine Washer Spin Dryer - Malfunction and Solutions 3Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 3

 

Twin Tub Washing Machine Washer Spin Dryer - Malfunction and Solutions 4Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 4

Twin Tub Washing Machine Washer Spin Dryer - Malfunction and Solutions 5Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 5
MOTOR DOES NOT ROTATE



Twin Tub Washing Machine Washer Spin Dryer - Malfunction and Solutions 6Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 6
SPIN TUB CANNOT ROTATE

Twin Tub Washing Machine Washer Spin Dryer - Malfunction and Solutions 7Twin Tub Washing Machine Washer Spin Dryer – Malfunction and Solutions 7
WASHER – NO DRAIN – POOR DRAINING

Twin Tub Washing Machine Washer Spin Dryer - Parts Identification ChartTwin Tub Washing Machine Washer Spin Dryer – Parts Identification Chart


How to use Giantex – Costway twin-tub washing machine

Questions and Answers for the Giantex or Costway Twin Tub Washing Machine:

Question:
Can you run both, the washer and the dry spin at the same time?
Answer:
Yes you can use both sides at once. Left side is washer and right side is a spin compartment to get most of water out of clothes.

Question:
What are the best ways you for elevating it if you don’t put it directly in the tub?
Answer:
Purchase a PVC foot locker and place the machine on top of it then drape the hose into the tub.
Use the styrofoam base it came with. It will add a more height and stability to the machine.

Question:
How dry does the spin dryer get the clothes? Do you need to purchase a dryer as well?
Answer:
The clothes do spin dry, but I use my dryer just to fluff and take any excess lint off the clothes.



Question:
Will this hook up to a regular 3 prong American wall socket?
Answer:
Yes it plugs right into a regular American wall socket.

Question:
Is this on wheels and is the dryer part ventless?
Answer:
No wheels – It is lightweight – Not heavy when empty.
One of the tubs is for washing the other tub is for spinning the excess water from the clothes.
(it isn’t an actual dryer, it doesn’t heat, it only spins, so there is no need for a vent)
The washer doesn’t have a pump to drain it, it drains by gravity.

Information on the Giantex or Costway Twin Tub Washing Machine:

-This is the portable mini compact with twin tub washing machine.
-Preferred for doing laundry in a compact environment.
-Perfect For dorms, apartments, condos, motor homes, RV’s, camping and more.
-The total capacity of laundry is washer: 11lbs and spinner 6.6lbs.
-The washing timer can be controlled up to 15 minutes.
-The spin timer can be controlled up to 5 minutes for each load.
-This washing machine has 1300 RPM motor with a voltage frequency of 110V/60HZ.
-When you turn on the water you have to stay by the washer to watch it because it does not stop filling with water by itself.

Giantex or Costway Twin Tub Washing Machine Specifications:

-Color: White And Blue
-Washer Size: Compact
-Voltage Frequency: 110V/60Hz – Motor RPM: 1300
-Rated Washing Capacity: 11 Lbs – Rated Spinner Dryer Capacity – 6.6 Lbs
-Washing Power: 300W – Spinner Power – 110W
-Maximum Water Temperature: 120F
-Length Of Inlet Pipe: 43″
-Length Of Drain Pipe: 26″
-Overall Size: 24.8″ X 14″ X 28.35″ (L x W x H)

Parts for the Giantex or Costway Twin Tub Washing Machine

If you have any questions about your twin tub washer, please leave a question below and we will be happy to assist.

ALLEN VETTER - DIY Repair Assistant
Allen is a Home Maintenance/Appliance tech and the author/creator of this website. He has 30 years of experience troubleshooting and repairing all types of machinery. Contact here



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{ 18 comments… read them below or add one }

1 Corenna September 26, 2018 at 10:46 pm

My washing machine was working fine. All of a sudden it stopped spinning. The timer still seems like it works but the in bucket doesn’t spin. I have read some of the troubleshooting and it seems like I have to disassemble the whole unit. Is there any indication on how to find the fuse or check the capacitor is there anything you can spend in regards to troubleshooting in regards to my spin bucket is not spinning I can hear the timer no spinning though. Thank you

Reply

2 Lindsay Spence July 31, 2018 at 4:32 pm

When I wash clothes, my COSTWAY GIANTEX washing machine makes a loud noise when it is spinning the clothes in the washing part.
I am not sure why it does that. What can I do to fix it?

Reply

3 Brigetta July 30, 2018 at 11:06 pm

Hello, I’m trying to locate the fuses on the Costwat washing machine model XPB45-EP23103. The agitator has stopped working.

Where is the fuse located so I can try and fix my machine?

Thank you

Reply

4 Alicia Jimenez July 30, 2018 at 5:39 am

Need to purchase drain pump for my costaway twin tub portable washer – model ep22931 – when it spin dries it doesn’t drain But the wash side of the tub does drain.

Reply

5 Heather June 29, 2018 at 1:28 am

I was just wondering what the water inlet on the spinner side was for, can you add water while the clothes are spin drying? I’m sure it’s not there for no reason… but I have yet to see a video or instruction saying to add water to the spin dryer side.

Reply

6 Angela Haught September 10, 2018 at 7:45 am

I have been meaning to make my own video because I never saw anyone use it either but me being me figured it out there is a little spout to properly rinse your clothes .. I transfer my hose that I had to rig up because the one they send isn’t going to do much alone anyway you put your hose there turn spin on let it spin dirty water out turn your water on an continue to spin until the water comes out you drain hose clear an that’s how I do it everytime because I don’t feel as if my clothes are really clean without a proper rinse.. hope this helps you

Reply

7 Kathleen Curiel June 9, 2018 at 3:17 pm

I have a Costway Giantex – washer and spinner. The spinner motor is sounding rough and not spinning as fast as it used to spin. I am looking for instructions on how to open up the back/bottom and check the motor, etc. but can’t find any diagrams. How do I open up the washer/spinner to fix/check anything or add oil?

Reply

8 Jackie May 14, 2018 at 11:01 pm

Hello, I have one of this twin tubs. But suddenly every time I plugged it in the dry spinner is on… it doesn’t turn off.. I tried to turn it off but couldn’t do it. Please I need some advise or solution to this problem.

Reply

9 J.HoWARD March 15, 2018 at 12:48 am

I purchased the Model EP22930. The directions say to connect the water inlet hose to the machine. I received only 1 very short hose that does not reach my sink for water. I would also like to know if I use the same hose for draining the water out. Please advise as to what is the best hose to purchase to use as the water inlet hose.

Reply

10 Crystal January 21, 2018 at 2:40 am

I purchased the Costway washing machine model no. Ep23103 less than a week ago.
The spin dryer is making noise and not spinning properly.
I opened it up and at the bottom there’s thick yellow and black oil spilled all over the bottom.

Reply

11 Jody vera September 11, 2017 at 11:21 am

The timer is ticking and making a noise but washer and dryer not spinning

Reply

12 GP September 11, 2017 at 3:39 am

Where can you get a replacement filter for the Giantex or Costway Twin Tub Washing Machine

Reply

13 Mike September 2, 2017 at 11:47 pm

The electrical cord has been chewed by our pet. Is there a way to replace it? I cannot locate parts for this machine. The machine works great, sadly the cord is shredded.

Reply

14 Michele Lopez August 20, 2017 at 10:02 pm

My spin tub snapped off the frame and it’s new. How can I replace it?

Reply

15 Deborah Radden August 6, 2017 at 6:59 pm

The top ring on the spin basket came off. How do I replace it? It comes right back off when spinning.

Reply

16 Donnetta stokes August 3, 2017 at 3:21 am

The wash timer is not working.
I can wash clothes as long as I hold timer.

Reply

17 Ulee October 1, 2018 at 4:10 am

Have you replaced or fixed this problem yet? Mine will not set when turned just pops right back to 0 and it wont even start if i hold it.

Reply

18 Teresa McCrary July 17, 2017 at 7:55 pm

My washer works but when I went to add water to it …it all drained out..will not hold water to wash clothes

Reply

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