Samsung washer door will not open. When the wash cycle completed the door does not open. It is locked and not allowing the door to open. What is needed to open the washer door? Is there a specific button on the washer to override the door lock? This issue has occurred once before but after about 5 minutes of finishing the wash cycle the door would open. My Samsung front load washer did finish the cycle. However a small amount of water was still in the washer. The washer has a water level sensor so if there is water in the tub it is impossible to open the door until the water is drained. This causes the Samsung washer door to not open.
HOW TO UNLOCK AND TROUBLESHOOT THE WASHER DOOR WHEN IT DOES NOT OPEN AFTER WASH CYCLE COMPLETES
- Has your Samsung washer been interrupted during mid wash cycle? If so there may be a large amount of water to drain out and may take from 10 to 20 minutes to drain out.
- The washing machine door will be locked when it detects water in the unit. Wait and see if it drains out by itself.
- When water is no longer in the washer, reset the washer by pressing the ON/OFF or START/PAUSE button. Then wait for a minute to pass, and you can then unlock the door.
- If this does work you will need to MANUALLY DRAIN the water out of the washer to be able to open/unlock the door.
- If your washer door does not open and there is water in the washer tub, you will need to drain out the water within the washer by using the small rubber drain hose near the debris drain filter.
- When your washer door is locked and water is in the tub, you will need to manually drain out the water by using the steps below.
- If there is NO WATER in the wash tub and the door is locked after finishing a cycle, see below for TROUBLESHOOTING as to what may be the problem.
SAFETY: Before proceeding with the manual drain procedure below, be sure that the water in the washer tub is not HOT as burns can occur. It is best to wait from 30 to 60 minutes for the hot water to cool down.
HOW TO DRAIN THE WATER OUT OF A SAMSUNG FRONT LOAD WASHER
- Locate the debris filter panel on the front bottom of your washer – Usually located on the bottom right on most Samsung front-load washers.
- Pop open the panel on the debris filter – Press down on the small tab on the panel and pull the panel downward. If the panel has no tab to pull down on, carefully use a flat head screwdriver and gently pop the panel open.
- Once you have the panel open find the small rubber drain hose. Release the small rubber drain hose if it is in its holder.
- To absorb any water that may spill when draining the washer, use a large bowl and some washcloths if any spills do occur.
- Once you have items to absorb any spilled water, get your large bowl and place it under the small rubber drain hose and place washcloths around it.
- At the end of the small rubber drain hose you will see a white draining plug, take it off and drain all the water out of the washer and into your large bowl to catch the water.
- It may be difficult to remove the white draining plug. To remove the white plug on the small rubber drain hose – Simply PULL and TWIST to remove.
- Once the water has stopped draining from the small rubber drain hose, put the drain hose cap back on and then snap it into the holder.
- Snap the debris filter panel back into the holes below and then lift up and push it back into place until it snaps in.
- Power the washer OFF and then back ON to reset it. Once this is done the door should unlock.
- Even though the door has opened, you may have some issues with your washer that will prevent the door from opening. You will now need to troubleshoot the washer to find out what is causing the door to not open. See below for reasons why a Samsung front load washer door will not open…
TROUBLESHOOTING A SAMSUNG FRONT LOAD WASHER DOOR THAT WILL NOT OPEN AND NO WATER IN WASH TUB
If your Samsung front-load washer door does not open after a wash cycle completes, and no water is inside the tub, you may have a faulty door lock assembly, bad wiring to and from the door lock assembly, a cracked or loose door/door lock assembly that causes the washer door to not operate properly, a faulty control board, bent washer door hinges, or faulty control board wiring.
TO HELP YOU TROUBLESHOOT WHEN PROBLEMS ARE BEING OBSERVED WHEN NO WATER IS IN WASH TUB
- Check the wiring from the door latch assembly to be sure a damaged wire is not causing the issue.
- Check to be sure the door lock switch solenoid assembly is getting power and operating as designed. (MOST LIKELY ISSUE – SEE BELOW FOR PART NEEDED)
- Inspect the door hinges, latch assembly, washer door latch for any signs of cracks, parts that are bent, or damage, as an item that is damaged may cause the washer door to lock and stay locked after wash cycle finishes.
- Inspect the control board to be sure there are no burnt or scorched areas on the board or elsewhere as a bad control board can cause the door to not open.
- When you hear a click at the washer door, this means that the solenoid is receiving power and is engaging or disengaging. If the washer door won’t open and you hear a clicking sound at the door, this could mean that the solenoid is not fully opening to let it unlock, or possibly there is a mechanical issue with the latch, or the washer door is bent downward in such a way that it still hangs onto the latch and won’t let it unlock because of the pressure on the latch. See if lifting up on the washer door when opening the door helps.
Need help with your Samsung washer not opening the door? Please leave a comment below and tell us your model number so we can assist.