8 Reasons A Blu-Ray Player Is Not Working – How To Fix Guide

8 Blu-ray issues and solutions. This guide will show you how to fix simple issues such as is your Blu-ray player not working, no sound, the disc will not play, TV input issue, HDMI cable not connected, the region code is wrong? It could be any of these issues. We’ll go through 8 of the most common Blu-ray issues and guide you how to fix them yourself.

bluray player not working - solutions8 Blu-ray player not working with solutions!

FAST FIX: The most obvious reason a Blu-ray will not play a disc is that it is simply dirty or scratched, also an incorrect region code or system configuration can also be to blame. Check the disc and the setup configuration.

Blu-ray player fix it guide:

  1. Blu-ray does not have power?
  2. TV switched to correct input?
  3. Blu-ray has no HDMI connection?
  4. HDMI cable from TV to Blu-ray damaged?
  5. Blu-ray lens is dirty?
  6. Scratched disc causing issues?
  7. Blu-ray region code?
  8. No sound coming from the Blu-ray player?

Blu-ray does not have power?

One of the most common reasons why a Blu-ray player may not be working is because it does not have power. Make sure that the power cord is plugged into the Blu-ray player and into an outlet. If the cord is plugged in but the player still does not turn on, try plugging it into a different power outlet.

TV switched to correct input?

The TV needs to be set to the correct HDMI input to watch your Blu-ray disc. Use the TV remote control to change the TV input to the correct HDMI port that the Blu-ray player is plugged into, usually with an HDMI cable. Check the back of the TV to be sure what type of connection your Blu-ray player is using. If you do not see your Blu-ray player as an option on the TV screen, test all HDMI connections by scrolling through all the TV inputs and see if the Blu-ray shows up as it may not be named. Try unplugging the HDMI cable and then plugging it back in to reset. You may need to turn the TV off to get the Blu-ray player to be “found”.

change TV input for bluraySwitch the TV input to Blu-ray input

Blu-ray has no HDMI connection?

If your Blu-ray player does not have an HDMI connection, you will not be able to use it with a TV. Instead, you’ll need to use an RCA composite cable to connect the Blu-ray player to the TV. If the Blu-ray uses an HDMI cable to the TV, check that the HDMI cable is secure and connected properly.

hdmi cable from bluray to TVHDMI cable from Blu-ray to TV

HDMI cable from TV to Blu-ray damaged?

The HDMI cable might be damaged thus causing the Blu-ray to not play on your TV. If you have another HDMI cable, try using that to see if the problem is with the HDMI cable. If the new HDMI cable works, then you know that the old one was damaged and needs to be replaced.

back of bluray player inputs outputsBack of Blu-ray player – Make sure HDMI is connected

Blu-ray lens is dirty?

The Blu-ray player lens may be dirty, preventing the disc from being played. To clean the lens, find your manual to see exactly where it is located. Once located, use a soft, dry cloth or a cotton tip to gently clean it in a circular motion. If the lens is extremely dirty, you can purchase a professional Blu-ray cleaning kit.

Scratched disc causing issues?

It’s not unusual for a disc to get scratched during usage, particularly if it is frequently used. A scratched disc will need to be replaced. To clean a disc, grasp it by the edges and wipe from the middle out with a soft lint-free cloth. If smudges remain, dampen the cloth with distilled water and clean the disc middle outward. Make sure the disc is fully dry before inserting it into the Blu-ray player.

Blu-ray region code – wrong region?

If your Blu-ray player is not working, it may be due to the region code. Each Blu-ray disc is coded for a specific geographic region. If the region code on the disc does not match the region code of your player, the disc will not play. Most Blu-ray players are multi-region and can play discs from anywhere. Make sure you have the correct region code or get a Blu-ray player that can play all regions.

No sound from the Blu-ray player?

There are a few things that could be causing the “no sound from Blu-ray issue”. First, using the TV remote control, check to make sure that the volume on the TV is turned up and that the mute button is not pressed. If those settings are properly setup, then the next thing to check is the audio output settings on the Blu-ray player. Go into the Settings menu and check that the settings are set properly. If you have surround sound, make sure your sound system is turned on and properly configured.

Have surround sound or a sound bar with your Blu-ray player? Some sound bars and surround sound systems use a digital audio optical cable that goes from the sound bar to the TV. Check that this optical cable is connected properly from the sound bar to the TV. Use care with the digital audio optical cable as bending it can damage it. Be careful to insert the digital audio optical cable in the correct position. Do not force this cable into the soundbar or the TV as it only can fit one way and can seem like it is connected when it is not. Always double check the digital audio optical cable from the TV to your sound bar or surround sound system.

digital optical cable from TV to soundbarDigital optical cable from TV to sound bar

More Blu-ray player helpLG Blu-ray HelpSamsung Blu-ray HelpSony Blu-ray Help


How to setup a Blu-ray player correctly
This video shows the proper HDMI cable connections and more

If you still have problems with your Blu-ray player, please let us know the model number and your issue in the comments below and we can assist!


2 thoughts on “8 Reasons A Blu-Ray Player Is Not Working – How To Fix Guide”

  1. ALLEN VETTER - DIY Repair Assistant

    Joe,
    Simply unplug both Blu-ray players and the TV or screen you are using for 5 minutes. This will hard reset everything, see if that fixes the issue.
    -RR

  2. I have 2 blu-ray players (one is all-region the other is not). I switched the HDMI cable from the standard player to the all-region player and watched several movies. When I switched the HDMI cable back to the standard player it would no longer play discs. In fact, the on-screen page showing all the apps lists the model number of the all-region player even when the other player is connected. I no longer see an icon for the standard player and i can’t get anything to play on it. Any idea what happened?

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