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How To Fix A Whirlpool Refrigerator Dispenser Only Dispensing Crushed Ice?

Does your Whirlpool refrigerator ice dispenser only dispense crushed ice even if cubed ice is selected? There are several reasons why your Whirlpool refrigerator ice dispenser may only dispense crushed ice and not normal ice cubes. Follow the steps below to fix your Whirlpool ice maker problem.

Whirlpool Refrigerator Only Dispensing Crushed IceWhirlpool refrigerator only dispensing crushed ice

Whirlpool refrigerator model numbers that apply: WRS321SDHW, WRS321SDHZ, WRS325SDHV, WRS325SDHZ, WRS555SIHZ, WRF555SDFZ, WRF560SEHZ, WRS571CIHZ, WRS588FIHZ, WRX735SDHV and WRX735SDHZ.

Why Does Whirlpool Refrigerator Make Only Crushed Ice?

  1. Incorrect control panel settings: It’s possible that the settings on your refrigerator are accidentally set to crushed ice instead of cubes. Check the settings and make sure they’re set to dispense ice cubes.
  2. Solenoid malfunction: The solenoid controls the flow of ice through the dispenser. If it’s not functioning properly, it may be stuck in the crushed ice setting, resulting in only crushed ice being dispensed.
  3. Dispenser control board problems: The control board manages the operations of the ice dispenser. If it’s faulty, it might not send the correct signals to the solenoid, auger, or ice bucket assembly, resulting in the dispenser only providing crushed ice.

Methods To Fix Crushed Ice Issue

  1. Change the ice maker settings on my Whirlpool.
  2. Is there a way to reset my Whirlpool ice maker?
  3. Solenoid is faulty, if the solenoid is bad how do I test it?
  4. Remove and inspect the dispenser control board.

Troubleshooting Whirlpool Refrigerator Ice Dispenser Issues

If your Whirlpool refrigerator ice dispenser is making only crushed ice, follow these troubleshooting tips to identify and fix the problem.

Check Ice Maker Panel Settings

Be sure the ice maker is set to Normal ice cubes and not Crushed.

To change the ice cube settings on your Whirlpool refrigerator control panel, follow these steps:

  1. Locate the control panel: The control panel is usually located on the front of the refrigerator, either above the ice and water dispenser or on the door.
  2. Access the ice settings: Look for the “Ice” or “Ice Type” button on the control panel. This button may be labeled differently on some models, so consult your user manual if you’re having trouble finding it.
  3. Change the ice type: Press the “Ice” or “Ice Type” button to cycle through the available ice cube settings. Typically, there are two options: cubed ice and crushed ice. Some models may also have a third option for small cubes or an ice-off setting.
  4. Confirm the selection: After selecting the desired ice type, wait for a few seconds for the refrigerator to register the change. The control panel may display your selection, or you may hear a beep or other audible signal indicating that the setting has been changed.
  5. Test the new setting: Dispense some ice to ensure the refrigerator is producing the desired ice type. If the ice type hasn’t changed, repeat the process to ensure you’ve correctly selected the new setting.

Ice Cube Settings Whirlpool RefrigeratorIce cube settings Whirlpool refrigerator

How to change settings on Whirlpool dispenser?

How Do I Reset My Whirlpool Ice Maker?

To reset your Whirlpool ice maker.

  1. Turn off the ice maker using the control panel.
  2. Unplug the refrigerator for a few minutes.
  3. Plug the refrigerator back in and turn the ice maker back on.

Wait for a few hours to see if the ice maker starts working again.

Test The Solenoid

Locate the solenoid, usually found behind the refrigerator’s back panel. Use a multimeter to check the solenoid’s resistance, which should be between 200 and 500 ohms. If the resistance is outside this range, replace the solenoid.

How To Test a Solenoid In Whirlpool Refrigerator Ice Maker Dispenser?

To test the solenoid in a Whirlpool refrigerator ice maker dispenser…

  1. Unplug the refrigerator: Before starting any work on your refrigerator, ensure that it is unplugged and disconnected from the power source to avoid any risks.
  2. Remove the ice bucket: Take out the ice bucket from the freezer to access the dispenser mechanism.
  3. Locate the solenoid: The solenoid is usually located near the ice dispenser assembly, behind the ice bucket.
  4. Remove the solenoid: Carefully remove the solenoid from the refrigerator. You may need to remove some screws or clips to release it.
  5. Inspect for visible damage: Check the solenoid for any visible signs of damage, such as burnt or melted components. If you see damage, you may need to replace the solenoid.
  6. Test solenoid resistance: Using a multimeter, measure the resistance of the solenoid coil. Set the multimeter to measure resistance (ohms) and touch the probes to the terminals of the solenoid. The reading should be within the range specified by the manufacturer (generally between 200 and 500 ohms). If the reading is outside this range, the solenoid may be faulty.
  7. Test solenoid operation: Reconnect the refrigerator to the power source temporarily. Press the dispenser lever to activate the solenoid. You should feel or hear the solenoid move when the lever is pressed. If the solenoid doesn’t respond, it may be faulty.

If the solenoid tests reveal a problem, you’ll likely need to replace it. If the solenoid appears functional, continue troubleshooting other components of the ice dispenser.

Check The Dispenser Control Board

Inspect the dispenser control board for any visible signs of damage. If it appears to be malfunctioning, you may need to replace it with a new one.

The dispenser control board in your Whirlpool refrigerator controls the functions of the ice and water dispenser. If you notice that the dispenser isn’t working properly, it may be due to a fault.

Step 1: Unplug the Refrigerator

Before you begin, it’s essential to unplug your refrigerator to avoid any electrical hazards. Locate the power cord, and unplug it from the wall socket.

Step 2: Access the Dispenser Control Board

The dispenser control board is usually located behind the dispenser panel. To access it:

  1. Remove the drip tray located at the bottom of the dispenser area.
  2. Locate the screws that secure the dispenser panel and remove them using a screwdriver.
  3. Carefully pull the panel off to expose the control board.

Step 3: Inspect the Control Board

Once you have access to the control board, visually inspect it for any obvious signs of damage, such as burnt components or loose connections. If you notice any damage, the control board may need to be replaced.

More Ice Maker Dispenser Tips

Below are some frequently asked questions (FAQs) and answers related to the Whirlpool refrigerator ice maker dispenser.

Why is my Whirlpool refrigerator ice dispenser not working?

There could be several reasons for this issue, including a frozen water line, clogged filter, dispenser control board problems, or a defective door switch. Check each component and replace or repair as needed to fix your refrigerator that is not making ice cubes.

Why is my Whirlpool ice maker making loud noises?

Loud noises could be due to ice buildup around the fan or a faulty ice maker motor. Check for ice buildup and remove it if necessary. If the noise persists, consider replacing the motor.

How often should I replace the water filter in my Whirlpool refrigerator?

It is recommended to replace the water filter every 6 months or after filtering 200 gallons of water, whichever comes first. However, this may vary depending on the specific model and usage.

Why does my Whirlpool ice maker produce small or hollow ice cubes?

Small or hollow ice cubes could be a result of low water pressure or a clogged water filter. Check the water pressure and replace the water filter if necessary.

How long does it take for a Whirlpool ice maker to make ice?

A typical Whirlpool ice maker takes about 90 minutes to produce a batch of ice. However, this may vary depending on the specific model and the temperature settings of the refrigerator.

Can I use my Whirlpool refrigerator without a water filter?

Yes, you can use your Whirlpool refrigerator without a water filter by installing a bypass plug. However, doing so will not filter the water, and any contaminants or impurities will remain in the water and ice.

Why is my Whirlpool refrigerator ice dispenser not dispensing any ice at all?

If your ice dispenser is not dispensing any ice, it could be due to a clogged ice chute, a jammed ice bucket, a broken dispenser motor, or a malfunctioning dispenser switch. Troubleshoot these components to identify and fix the issue.

A Whirlpool refrigerator ice dispenser making only crushed ice instead of normal ice cubes can be a fixed by understanding the dispenser’s mechanism and following the troubleshooting tips provided in this guide.

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