Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Most automatic ice makers on all refrigerators work using the same principles. Fixing the ice maker on your fridge is not usually a difficult task. Most of the problems can be fixed and repaired by you instead of calling a professional. There are a few obvious things you need to check first and foremost. These fix-it solutions apply to side-by-side and top and bottom new and old style refrigerators. The ice maker repair tips will work on all Kenmore, GE, LG, Samsung, Frigidaire, Whirlpool and Kitchen Aide Refrigerators and Freezers.
This Ice Maker Parts Identification Illustration can be used with the old and new style ice makers.
Both side-by-side and top and bottom refrigerators use the same ice making principles.
Is the ice maker in the “ON” position? On some ice makers there is an on/off switch located on the ice maker itself. Make sure this is in the on position.
Is the water filter clogged? There is a water filter in or behind your refrigerator that all water going to the ice maker passes through. If this filter is clogged then your ice maker will stop making ice cubes. Consult your refrigerator user manual or see how to change your refrigerator water filter.
Is the ice maker “shutoff arm’ in the up position? There is a plastic or metal arm the senses when your ice cube canister is full. When full the arm moves in the “up” position and shuts off the ice maker. Make sure the “feeler arm” is in the DOWN position and nothing is blocking it.
Are the water lines behind your refrigerator pinched? Sometimes moving your refrigerator around can pinch or crimp the water lines in the rear of the fridge. Pull the refrigerator out about 12 inches and using a flashlight, check the water line for crimps or being pinched.
Is the ice bin completely full? If the ice bin is completely full then your ice maker won’t keep making ice. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off.
Is your freezer not getting cold enough? If your freezer is not at freezing temperature, the ice maker cannot work properly to make ice cubes. Check using a temperature gauge and or turn the temp for the freezer down meaning to get it colder as close to 32 degrees as you can or colder. Usually an ice maker won’t function if the temp is 4 to 6 degrees above freezing. This means the temperature is too warm in the freezer to make ice cubes.
Is the ice maker paddle or ejector blades blocked? There is a spinning ice paddle inside of your ice maker that turns to push the ice cubes out. Make sure this paddle is not stuck or blocked thus preventing ice from being dispensed.
Is the water pressure too low? Sometimes the water pressure is so low it cannot be fed into the ice maker to make ice. This could be from a blocked water line or blocked filter. Check to be sure there are no blocked lines by removing them and blowing air through them. The only way to test the water filter is to just replace it.
Is the water valve behind your refrigerator turned off? The water valve behind your fridge can be turned off when replacing the water filter. It is possible you just changed the water filter and someone has forgotten to turn the water back on. Turn the valve on so water can flow to the ice maker.
Is the ice maker solenoid valve (water inlet valve) disconnected or has failed? The ice maker has a small solenoid valve that controls water flow. This solenoid is usually located in the back bottom of the refrigerator. It is possible an electrical connector has fallen off or the solenoid valve is faulty. Safely test the valve with a multimeter and confirm it is working properly.
This ice maker installed in a side-by-side works exactly the same as the old style ice makers.
If none of the above suggestions has solved your problem, type your refrigerator manufacturer and model number into a search engine for more specific help and solutions.
I have an LG French door refrigerator that quit making ice so I replaced the ice maker with a new one, still no ice. It is filling with ice but it never freezes even with the “Ice Plus” on. I have checked and all of the fans are pushing air. HELP
James,
Are you saying the water pressure lowered when you installed a new filter? The water pressure may lower if the filter is super clogged with hard minerals but should obviously improve with a new filter. If you are saying the water pressure is too low with a water filter installed and you don’t want a filter installed, then the choice is yours. It just depends on the water quality of the area you live. Nowadays if you live in a larger city it is best to install a water filter for obvious reasons. How are you able to tell the water pressure lowers on your fridge with a water filter installed? Does the ice or water dispenser not work properly?
-RR
I have a Frigidaire model jsi-26
And have replaced the water filter serval times. Water pressure
Is awesome when we first replace the filter. . Is there a way to get around
the water filter ?
Gustavo,
Did the NO WATER issue happen before or after you replaced the water valve? What type of water valve did you replace? The one on the wall or in the refrigerator? Does the water dispenser on the fridge work? If not, if you take off the refrigerator water line that is attached to the wall, turn on the valve, does water come out? Is the water valve on the wall turned all the way open? Is there a kink in the water line? If water is getting into the water and ice maker/dispenser, then it could be a bad solenoid or switch inside the ice maker that opens the water valve to let water in. Does the ice maker try and dispense ice when you press the lever? Does it make noise? If the arm is moving then it would seem that the ice maker is working properly just not getting water. Take the ice maker apart and check to see what part may be frozen or be at fault. You may need a multimeter to find which part has failed. Most likely the valve that opens to let water into your ice maker is bad.
-RR
I have a Whirpool refrigerator side by side model ED25LF, that don’t pass water to the ice maker, I replace the water valve and check the water line that go to the ice maker, no water inside, the ice maker make the cycle the arm move up and down and you can hear sounds, but no water goes inside to fill the ice maker what can be?
Evan,
If it is a puddle of actual water and NOT ICE, then obviously the freezer is not FREEZING. Put a thermometer in the freezer and see what temp it is at. There should also be a dial that lets you turn the freezer temperature down, find the dial and turn it to as cold as it can be set. If your freezer is not freezing then this is a complete different issue then an ice maker malfunction.
-RR
My Samsung fridge french door fridge/freezer has stopped making ice cubes. Just a puddle of ice water in tray. Any suggestions?
Steve,
We need the model number of your Samsung fridge as there are many models and they all operate differently. However… Not sure if this applies to your model but does the display say ICE OFF? Does the water dispenser work properly?
-RR
Garbanzo,
Remove the ice maker from the freezer and take it apart. The small motor that moves the arm may be bad or not getting power. There is a small switch that the arm makes contact with and that could also be bad. Also make sure the water is on and there is nothing obstructing the water from getting to the ice cube maker.
-RR
My Samsung quit making cubes. The feeler arm is stuck in the up position. No cubes are in the tray.