Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Most automatic ice makers on all refrigerators work using the same principles. Fixing the ice maker on your fridge is not usually a difficult task. Most of the problems can be fixed and repaired by you instead of calling a professional. There are a few obvious things you need to check first and foremost. These fix-it solutions apply to side-by-side and top and bottom new and old style refrigerators. The ice maker repair tips will work on all Kenmore, GE, LG, Samsung, Frigidaire, Whirlpool and Kitchen Aide Refrigerators and Freezers.
This Ice Maker Parts Identification Illustration can be used with the old and new style ice makers.
Both side-by-side and top and bottom refrigerators use the same ice making principles.
Is the ice maker in the “ON” position? On some ice makers there is an on/off switch located on the ice maker itself. Make sure this is in the on position.
Is the water filter clogged? There is a water filter in or behind your refrigerator that all water going to the ice maker passes through. If this filter is clogged then your ice maker will stop making ice cubes. Consult your refrigerator user manual or see how to change your refrigerator water filter.
Is the ice maker “shutoff arm’ in the up position? There is a plastic or metal arm the senses when your ice cube canister is full. When full the arm moves in the “up” position and shuts off the ice maker. Make sure the “feeler arm” is in the DOWN position and nothing is blocking it.
Are the water lines behind your refrigerator pinched? Sometimes moving your refrigerator around can pinch or crimp the water lines in the rear of the fridge. Pull the refrigerator out about 12 inches and using a flashlight, check the water line for crimps or being pinched.
Is the ice bin completely full? If the ice bin is completely full then your ice maker won’t keep making ice. This is because the ice arm is in the up position therefore pressing a micro-switch that turn the ice maker fully off.
Is your freezer not getting cold enough? If your freezer is not at freezing temperature, the ice maker cannot work properly to make ice cubes. Check using a temperature gauge and or turn the temp for the freezer down meaning to get it colder as close to 32 degrees as you can or colder. Usually an ice maker won’t function if the temp is 4 to 6 degrees above freezing. This means the temperature is too warm in the freezer to make ice cubes.
Is the ice maker paddle or ejector blades blocked? There is a spinning ice paddle inside of your ice maker that turns to push the ice cubes out. Make sure this paddle is not stuck or blocked thus preventing ice from being dispensed.
Is the water pressure too low? Sometimes the water pressure is so low it cannot be fed into the ice maker to make ice. This could be from a blocked water line or blocked filter. Check to be sure there are no blocked lines by removing them and blowing air through them. The only way to test the water filter is to just replace it.
Is the water valve behind your refrigerator turned off? The water valve behind your fridge can be turned off when replacing the water filter. It is possible you just changed the water filter and someone has forgotten to turn the water back on. Turn the valve on so water can flow to the ice maker.
Is the ice maker solenoid valve (water inlet valve) disconnected or has failed? The ice maker has a small solenoid valve that controls water flow. This solenoid is usually located in the back bottom of the refrigerator. It is possible an electrical connector has fallen off or the solenoid valve is faulty. Safely test the valve with a multimeter and confirm it is working properly.
This ice maker installed in a side-by-side works exactly the same as the old style ice makers.
If none of the above suggestions has solved your problem, type your refrigerator manufacturer and model number into a search engine for more specific help and solutions.
No it is not making ice or water coming in. All I did was push the button that says “ice off” and when I wanted it to start making ice again I pushed the button ( ice off) thinking it would turn back on but nothing happens
I have a Samsung French Door (bottom freezer) model # RF217ACRS Everything was fine except I wasn’t using the ice fast enough , so I turned it off (with the button at the top of the refrigerator) and now it will not come on and I don’t have any instructions or manuals to go with it. I have been looking on the computer and I can’t find any reset buttons or any instructions for this model. Any help would be appreciated VERY MUCH LC
Rich,
Just so we FULLY understand, is the ice maker making ice but NOT dispensing?
If the ice maker does not make ice, have you checked proper water flow, and checked wiring harnesses?
-RR
I have Samsung RFG297AA. The ice maker isn’t working.
I’ve replaced the water filter and water is flowing well from the dispenser.
I tested the solenoid with an Ohm meter, both sides tested the same and since the water is flowing, I figure that is good.
The test switch appears to do nothing (I’ve held it in for 8 – 15 + seconds)
I’ve removed the ice maker and let it thaw out, placed it back in.
I pressed the test button for over 8 seconds, waited over night, no signs of ice.
So what would you do next? I can assume a mechanical problem with the valve and replace that.
I can assume there is a problem with the ice maker itself since nothing appears to happen when I press the test switch.
BTW, there are no sounds that I am detecting and no difference between pressing switch / not pressing switch.
Suggestions?
Marino,
Do you have water entering the ice maker?
-RR
I have a 2 years old samsung refrigerator model RSG257AARS/XAA and the ice dispenser does not work. I have call 1-800-samsung and told me to put the temperature at -2. But 3 days passed still no ice. So I decided to change the water filter and cleaned the refrigerator by unplugging it. After more our less 2 hours I plugged it back and I reset the ice dispenser and heard the beep sound. After 24 hours, still no ice in the dispenser.
So what is next?
Samsung Customer,
There is a small motor/timer that dumps the ice. Remove the ice maker assembly and test with a meter. If you find a bad motor/timer, remove and replace.
-RR
I have a Samsung RM255LASH – the one with four compartments. I’m having a problem with the ice maker unit. It makes ice, but won’t dump into the dispenser. Water flow is not a problem. I push the reset button on the front bottom of the unit – it dumps the ice, then refills the trays. But after the ice freezes, it won’t dump automatically. The reset always works if I wait long enough for the ice to freeze – dumps ice, then refills with water. Just won’t dump on its own. Any thoughts besides replacing the whole unit?
Silvina,
That would indicate that the ice maker is not receiving water through the water line. Check fridge filter, check to be sure water supply is on, check to be sure there is no crimp or bend in the water line. Also, the motor or solenoid valve may be faulty on your ice maker.
-RR
My 2005 ge sxs fridge stopped making ice but when i pour water directly to the the cube bucket it does make ice what can that be.