My TV Won’t Connect To WIFI Wireless Network – How To Fix?

My Samsung TV will not connect to my WIFI. The TV shows my wireless network in the list, see’s my SSID but will not connect. I have had it working until the TV updated it’s firmware or my router/modem was updated. Now, no matter what I do, my TV can’t connect to the wireless network. I have tried everything. What steps can I take to connect my TV to my wireless network?

My TV Won't Connect To WIFI Wireless Network - How To FixHow To Fix – TV Won’t Connect To WIFI?

A TV that will not connect to Wifi or your wireless network can be an easy fix. There are a few simple steps you can try to get the TV to connect to your WIFI.

These methods are assuming your TV recognizes or “sees” your WIFI network but will not connect. Many of these steps or methods are to attempt to simply reset the components.

– Unplug all components and plug back in to reset then attempt to connect to WIFI.
– Restore your TV to “defaults” then scan WIFI and re-enter your password.

Try these simple methods to get your TV to connect to WIFI:

  1. Be sure you are typing in the correct password (Password is located on the router itself)
  2. Unplug the modem for 5 minutes and plug back in.
  3. Remove power to your router for 5 minutes and plug back in.
  4. Unplug the TV for 5 minutes and plug back into power.
  6. Change IP SETTINGS in TV menu – DNS SERVER to
  7. Update the firmware on your TV to the newest version.
  8. Turn off all firewalls as a test to be sure this is not causing issues.
  9. Go back to TV and try to connect to WIFI.
    (If connection is successful, stop here, you are done, if not continue below)
  10. Try connecting a different way to either 2.4, 5, guest ssid, or WIFI direct.
  11. If successful the password was either wrong or a component needed to be reset and or updated.

Troubleshooting Internet Connection Issues on your Samsung TV

If the TV still does not connect to WIFI, try using these other methods:

  1. Hard reset the TV – Go to the Main Menu and select Service Menu – Click Factory Reset.
    (For Samsung TVs if your TV does not have this menu, try turning off the TV, then on remote, press MUTE then 1, 8, 2, and POWER and service menu should appear, then choose FACTORY RESET – Don’t adjust any other settings!)
  2. Try both automatic and manual ip address inputs in TV menu – Manual IP – DNS SERVER to try is
  3. In your router settings, set the 2.4GHZ channel from AUTOMATIC to 1, then reboot the router and try to connect.
  4. In the IP settings on the TV, switch the “IP settings and DNS Settings” to “Obtain Automatically”.
  5. Is it possible that you moved the router further away from the TV? If so, move the router back into a position so it can connect with your TV.

Still have issues connecting your TV to WIFI?

  • To check to find out if it’s a Television or Router issue, connect the TV to a wired internet connection to test if it will connect. Does it connect to the internet? If so, try to connect to a hotspot.
  • Use the hotspot from your phone to attempt to connect the TV. If it does not connect, it may be a TV issue such as a faulty part. There may be a faulty WIFI card, internal TV wifi adapter, a board, or wiring issues within the TV.

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TV still not connecting to wifi? Leave a comment below with model number of your TV and what type of router you are using and we can assist.

ALLEN VETTER - DIY Repair Assistant
Allen is a Home Maintenance/Appliance Tech and the author/creator of this website. He has 33 years of experience troubleshooting and repairing all types of appliances. Contact here

15 thoughts on “My TV Won’t Connect To WIFI Wireless Network – How To Fix?”

  1. I have cable triple play. I have no cable on one of my older smart Samsung TVs. I watch Netflix with an Apple box, that is until this past fall when my tv says check connection . My wireless router recognizes other devices. I pay for Netflix and yet I am unable to use it.HELP! Old and frustrated.❤️

  2. I have a Samsung Model no UN55ES7150F that was just handed down from my dad & he did not have any issues with it. The TV recognizes my wireless network but will not connect. It will connect with a wired connection. All other devices have no issue with connecting to WiFi in the same room. I’ve reset the router. I’ve done a factory reset on the TV. I’ve tried changing the IP settings and DNS from automatic to manual and entered for DNS and my router’s IP information for IP. Nothing is working. I did notice that the MAC address it is showing does not match the MAC address on my router. Could this be the issue? If so, is there a way to manually enter the MAC address? I am not seeing that option.

  3. We have a vizio model D43f-F1 and were casting from our phones and watching directly from tv through our verizon fios wifi but now that comes up as locked and Xfinity is unlocked which we have no access to. How do we unlock our verizon fios so we can cast again. Even the correct password will not unlock it

  4. The Samsung model number is UN55JD640D I’ve been using a hotspot for the last few days until I get WiFi but accidentally connected to COXWiFi and now no networks show up and the computer runs extremely slow

  5. Samsung smart Tv model UHD TV 6500 D. It worked fine when I was connected to Cox wireless. Now we had lost that service and have to use Tengo internet wireless.
    The Tv finds the Tengo service and says it’s connected. There is an X blocking it to connect and there is no way for me to put my password key code.

  6. I have managed to connect internet my Toshiba TV to my new BT smart hub 2. I cannot however get any programmes with my BT remote. How do I sort this out please

  7. Hi – I have a Samsung LE40C750R2K (that is in serious danger of being chucked off the danger of being smashed with a hammer)! I live on a residential site and connect to their wifi (so no physical connection at all to the any network). The TV has been working fine and then 4 days ago I could no longer connect to wifi. I have tried everything!! The SWL button is greyed out and I cannot change it – there is no option in network setting to switch to wireless – just seems to be stuck on wired! I had no idea how stressful technology could be! I have tried to reset the TV (think I did it but every site I visit – and there have been many – tells me something different) – have updated the software about 6 months ago with the latest version (so I doubt it’s that) – checked with the park and everyone else is connecting fine! If you can solve this one, I will be amazed and very very grateful – do you accept the challenge lol – Suzie

    1. Timothy s Wiggins

      I have a new lg smart tv model 55un69502ua im using a netgear router. Cant connect to internet dish amazon stick dvd all connect.

  8. I have a toshiba tv 32l3753db I cannot change wired to wireless network been trying all morning to connect to internet wirelessly but can not change it please can you help regards mick

  9. I have the Samsung model number LN46A650A1FXZA … and I can’t get the WIFI to connect..Im using a tp link router model AC1750… I can’t get the wifi to connect.. can you please help me with this issue.

    1. We have a Sony Bravia Smart TV. We were connecting to internet but now it won’t. We do have internet but it is saying there is a connection problem. We have unplugged tv and logged back in as well as turning router off. We can get netflix upand it plays for a few seconds up to a minute or so, then cuts off with a message saying check connection. Any help would be appreciate. Our router is a couple of years old.

      1. Micromax tv 49 inches 49TA7000UHD
        Router : D link
        Its not showing any options as you said in setting iam not understanding what to do.
        Please assust me

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